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HelloCounsel Logo

AI voice agents that answer calls and log every notes.

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HelloCounsel - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

HelloCounsel overview

What is HelloCounsel?

HelloCounsel is an AI voice agent built specifically for personal injury, workers' compensation, and mass tort law firms. Rather than functioning as a generic answering service, it resolves the entire PI call lifecycle: front-desk reception, new client intake, records requests, case-opening status calls, and client treatment/status updates.

Every call -- inbound or outbound -- is answered by the AI agent and written back into the firm's case management system (Filevine, Litify, Clio, Smart Advocate, MyCase, or CasePeer) as a structured note in real time, using native API integrations rather than manual data entry or third-party automation tools like Zapier. This gives firms full documentation and operational visibility on every call, at a fraction of the cost of traditional human answering services.

HelloCounsel is best suited for mid-market PI, comp, and mass-tort firms (roughly 10-200 employees) that already run a production CMS and have dedicated case management staff -- it is not intended as a general-purpose legal tool or for solo practitioners without a CMS in place.

Starting price

500

Alternatives

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HelloCounsel’s user interface

Ease of use rating:

HelloCounsel reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

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4

3

2

1

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HelloCounsel's key features

Most critical features, based on insights from HelloCounsel users:

Automated routing
Autonomous task execution
Billing & invoicing
Client management
Configurable workflow
Document management
Role-Based permissions
Third-Party integrations

All HelloCounsel features

Automated routing
Autonomous task execution
Billing & invoicing
Client management
Configurable workflow
Document management
Role-Based permissions
Third-Party integrations

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HelloCounsel pricing

Value for money rating:

Starting from

500

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about HelloCounsel price and value

Value for money rating:

HelloCounsel support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
24/7 (Live rep)
Chat

Training options

Videos
Live Online
In Person
Documentation

HelloCounsel FAQs

Q. Who are the typical users of HelloCounsel?

HelloCounsel has the following typical customers:
Small Business, Large Enterprises, Mid-size Business

These products have better value for money


Q. What level of support does HelloCounsel offer?

HelloCounsel offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

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