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MyCase
4.7
(630)

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Practice More, Manage Less.

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(13)

MyCase Pricing, Features, Reviews and Alternatives

MyCase product overview

Price starts from

39

/user

Per month

What is MyCase?

MyCase is legal practice management software that helps small law firms solve their most critical business problems. Spend less time on monthly billing, get paid faster, and stop losing hours of your week to tedious administrative tasks with the most intuitive cloud-based solution for attorneys. Whether you’re in the office, in court, or on the go, MyCase’s robust feature set lets you manage all cases, oversee day-to-day operations and delight your clients with ease. Try MyCase for free at mycase.com - no credit card required.

Key benefits of using MyCase

The key differentiators that MyCase offers customers include:

Easy to use
MyCase is an easy to use platform that requires little time investment to get it up and running, and can be quickly incorporated as the foundation of office processes.

Provides one secure platform for all communication
One of the primary challenges of a small law firm is that there is often a glaring lack of effective communication between attorneys and their clients. MyCase solves this common hurdle by providing a single platform through which client communications can occur. This makes dialogue between both parties faster, easier, and more organized – ultimately resulting in happier clients.

Mobile access allows more control from anywhere
Through the MyCase app for iPhone, attorneys and clients alike have increased access to their case developments and documents. Secure emails can be sent and received from a mobile device, and notifications come directly to the app so all parties are kept apprised of important alerts and appointments, even when in court.

Friendly to small law firms’ budgets
Small law firms are like any other small business trying to stay afloat financially. MyCase is offered at an incredibly affordable rate per month, so that small practitioners can build a strong organizational foundation for their businesses without busting their budgets.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
FAQs/Forum
Email/Help Desk
Chat
Knowledge Base

Training options

Webinars
Documentation
Live Online
Videos

MyCase pricing information

Value for money

4.6

/5

630

Starting from

39

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

MyCase features

Functionality

4.4

/5

630

Total features

102

12 categories

Most valued features by users

Document Management
Access Controls/Permissions
Alerts/Notifications
Task Management
Activity Dashboard
Reporting & Statistics
Case Management
Calendar Management

MyCase users reviews

Overall Rating

4.7

/5

630

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.32/10
Rating distribution

5

4

3

2

1

499

88

22

9

12

Pros
I like the ability to easily communicate with staff and clients about their legal issues. The automation is very good and allows tasks to be done in half the time without automation.
I have made a couple suggestions to improve the software and both changes have been made. Their customer support is outstanding.
Our firm uses this for EVERYTHING. I am very pleased with MyCase and will continue to recommend it to other firms.
Cons
The function to submit a question does not result in any feedback at all. The program is now getting glitchy and the newest update is just terrible looking and terrible functionally.
So, I always try to take the "oops, MyCase is no longer available" as a sign that I should stop working.
I am worried that quality will decline after the recent buyout.
MN
AvatarImg

Mark N.

Attorney

Law Practice, 1-10 employees

Review source

Overall Rating

Ease of Use and Best in Class

Reviewed 2 years ago

Transcript

Mark N.: Hello. I'm Mark. I'm an attorney, and I give MyCase a rating of five. For more reviews like...

DM
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Diana M.

Office Manager/Legal Assistant

Law Practice, 1-10 employees

Review source

Overall Rating

Best Case Management Software Available

Reviewed 3 years ago

Transcript

Diana: My name is Diana. I'm an office manager for a law firm. And I give MyCase a five out of five....

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David D.

Law Practice, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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MyCase - Approaching Perfection with One Major (personal) Issue

Reviewed 3 months ago

Very positive. While I am transitioning away from MyCase due to the file size cap, I would enthusiastically endorse the program for anyone looking for a fully featured program that has really embraced integrations with other legal-related service providers that expands the features (like Woodpecker for document automation, Case Status for communication, among others).

Pros

MyCase is fully featured, approachable, and easy to get right to work - especially if you are starting fresh and don't need to transfer files/matters over. I did transfer with (relatively) ease from Smokeball. I like that the application makes quick access to information easy (typically, its the calendar, but can be case details like confirming the courtroom number, quick access to client's contact information, etc.) I thought the layout was largely very intuitive and clean.

Cons

The biggest issue is the file size limitation that can be uploaded to a file (capped at 1GB).Another issue that I ran into was that if I logged into MyCase on another tab or browser, I would be logged out of the first tab/browser (meaning I couldn't have two open at the same time), which was frustrating when it came to doing some data entry.

EN
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Elizabeth N.

Legal Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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MyCase is a great CRM, but has poor ethics

Reviewed a month ago

Very poor experience. MyCase does not have ethics to be honest in their dealings with their customers. That is why we left them and went to Clio. We have had no problems with Clio and have even started working with their product team on upcoming code changes to enhance Clio's functions.

Pros

MyCase was a great application. It is very user friendly. The invoices allow clients to easily see what their payment plan is, how many payments there are, and what the upcoming payments are.

Cons

My issue with MyCase is the Account Management. We left MyCase for Clio because the account manager lied. Our firm was divided and from one account, we created three. The account manager told us the price per account would be a certain amount. We agreed. The work was done to divide the cases and move the documents. Then she came back and said we couldn't have the price agreed on and it would be a different amount. We had proof of the amount and conversation. She admitted she lied, but said her manager wouldn't let us have that amount. With proof of the lie, they did not care. The ethics of MyCase caused us to leave them and go to Clio.

Jg
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Jg g.

Law Practice, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Steer Clear If You Are A Defense Firm!

Reviewed a year ago

So far horrendous!

Pros

Nothing to date. Was very misled during our initial demo with Conor

Cons

The misconceptions from the initial contact through the program becoming fully functional have been nothing less than a nightmare! Mycase does not allow you to upload or attach a firm logo to email signatures which may be fine for a sole practitioner but not conducive for a P.A. This program is not geared toward a defense firm. Firstly, none of our UTMBS codes were carried over from unbilled time...

CP
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Camille P.

Law Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Practice Management Software on the Market!

Reviewed 4 months ago

Overall, this is the best legal practice management software you can buy. I have tried Clio, Amicus, and Rocket Matter. This software is by far the best. It has features that I love, outstanding customer service, and is somewhat reasonably priced. I use it daily and my firm could not function without this product. I love the integration with Docketwise, even though I wish it were all one program, and I love the time tracking and client management options. Also, it is user friendly and mostly customizable, which is great for a firm like mine that handles multiple practice areas. I always recommend MyCase!

Pros

Better than Clio, Amicus, and Rocket Matter! You cannot find a more versatile product. The ease of use and all the different features and functionalities. I am able to do everything I need on almost every case with one program. It saves me time and money in every case. MyCase has outstanding customer support as well. They listen to feedback and implement changes based on what client's want and need!

Cons

Would like to see several improvements. I love the time tracking feature and being able to set up case rates, but I wish I could set up multiple case rate profiles for quick and easy selection. For instance an appointed rate, retained rate, and modifiable case rate would be amazing. It would be great to enter bulk time entries for multiple dates on a single client in addition to the current options....

BJ
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Brenda J.

Law Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

MyCase review Kansas

Reviewed 17 days ago

Very pleased, good customer service and functional product.

Pros

All of the functions and ability to tailor to my needs. Customer service, ability to make suggestions for improvements/changes.

Cons

Changes to email system that are coming, not being able to scan directly into the system to maintain documents in a faster time frame.

MyCase FAQs

Q. What type of pricing plans does MyCase offer?

MyCase has the following pricing plans:
Starting from: $39.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of MyCase?

MyCase has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does MyCase support?

MyCase supports the following languages:
English

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Q. Does MyCase support mobile devices?

MyCase supports the following devices:
Android, iPad, iPhone

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Q. Does MyCase offer an API?

Yes, MyCase has an API available for use.

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Q. What other apps does MyCase integrate with?

MyCase integrates with the following applications:
LawPay, Microsoft Outlook, Dropbox Business, LEX Reception, Smith.ai, Google Workspace, Kenect, Woodpecker, Quickbooks Online, Docketwise, Google Calendar, Mailchimp

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Q. What level of support does MyCase offer?

MyCase offers the following support options:
Phone Support, FAQs/Forum, Email/Help Desk, Chat, Knowledge Base

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Related categories