MyCase Pricing, Features, Reviews & Comparison of Alternatives

MyCase

Practice More, Manage Less.

4.7/5 (319 reviews)

MyCase overview

What is MyCase?

MyCase is legal practice management software that helps small law firms solve their most critical business problems. Spend less time on monthly billing, get paid faster, and stop losing hours of your week to tedious administrative tasks with the most intuitive cloud-based solution for attorneys. Whether you’re in the office, in court, or on the go, MyCase’s robust feature set lets you manage all cases, oversee day-to-day operations and delight your clients with ease. Try MyCase for free at mycase.com - no credit card required.
www.mycase.com

Pricing

Starting from
$49/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
MyCase screenshot: MyCase HomepageMyCase - AnthemMyCase screenshot: MyCase BillingMyCase screenshot: MyCase CalendarMyCase screenshot: MyCase CasesMyCase screenshot: MyCase TasksMyCase screenshot: MyCase Case documents

MyCase reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.4
  4.7
  4.7
M. Wayne Tucker

Easy and Efficient Case Management

Used daily for 2+ years
Reviewed 2018-11-06
Review Source: Capterra

I began using MyCase when it was relatively young. As a result it has been easy to master each new feature as it has been introduced. Tech support is responsive and helpful when needed. MyCase continues to add features based on input and suggestions from users and there seems to be a focus on staying current and relevant to demands of law office management.

Pros
From the beginning, it was easy to use, and as it has evolved, it remains user friendly. It eliminates the need for a paper file. One of the best features is that clients have access to their case, documents, calendar, billing and to their attorney. The messaging function eliminates voice messages and most phone calls. Clients can leave questions at any time of day or night and will have a documented answer without telephone tag. Overall case management is significantly more efficient than paper files.

Cons
The creation of Automated documents has been disappointing. The feature exists but is not as user friendly as the rest of the software. The recent integration with Dropbox is confusing as well but I suppose that may be my lack of familiarity with how it functions.

Response from MyCase


Thank you for your review. We are always grateful for customers like you that have been with us since the beginning, and who help us continue to improve and grow. We are sorry to hear that you have been having difficulties with the recent document and Dropbox updates, and a member of our product team has reached out to hear your feedback in more detail. We look forward to many more years of partnership and continuing to improve your experience!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Majken Brylczyk

MyCase Daily User Experience

Used daily for 2+ years
Reviewed 2020-01-14
Review Source: Capterra

MyCase has been a wonderful tool for our firm. It allows for a more digital experience for both users and clients. MyCase is always updating to stay ahead of the current trends and needs, and they never take a long time to correct issues when they are reported. I love the MyCase staff which is always helpful and willing to explain things so we better understand why or why not something is the way it is. I will be happy telling others of the useful and customization features within MyCase. The support staff and product managers are always willing to help and take suggestions, which they tend to implement if they can. I have had a ton of ideas implemented which makes our daily activities easier. Overall, this software is pretty user friendly, high ability to customize a lot of areas, an all in one type of feel and beneficial for any office looking to go more digital.

Pros
What I love the most about this software is that it's always updating features and areas of needed interest. I love that the MyCase team is always there to take a concern, suggestion or edit that may be needed or wanted. I love that it's ALMOST an all in one system. I love that you can do customizing within the software on the end user side as well, without having to contact MyCase for most of them. I love that this is easy to learn, use and contact support. I love that MyCase is always willing to update to stay current.

Cons
What I like least about this software is the inability to filter OPEN and CLOSED cases in the Trust Account Activity and Trust Account Summary. We use this section for a quick check on which cases has a balance and which cases don't, but it shows EVERY case we have in MyCase without a way to filter out Closed. We have far too many cases open to check one by one. I also like least about this software that you have to request engineering to re-add Contact Groups that you delete, when it was added by the end user in the first place. An accidental delete of a contact group takes too much involvement to have re-added and we end up creating new ones. I also like least about this software that the App and the Desktop version are so much different in a few areas that are used most in our office.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Daniel Sperrazza

Excellent Product

Used daily for 2+ years
Reviewed 2020-04-24
Review Source: Capterra

My switch to MyCase greatly reduced the amount of time spent on keeping records of time spent on each client and on producing client invoices

Pros
The ease of time entry on a daily basis, and the corresponding ease of producing monthly invoices to send to clients.

Cons
I believe reporting features could be expanded.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Meredith Parrish

A Great Product for the Price (Without Bells and Whistles)

Used daily for 6-12 months
Reviewed 2018-08-17
Review Source: Software Advice

Great product which covers all the basic requirements of case management software and a price that can't be beat. I'm still using it, but looking at other options as I grow to avoid some of the more time-consuming aspects/cumbersome aspects of the software.

Pros
Cost is minimal and allowed me to get up and running with case management software immediately upon starting my law firm. It covers the basics - central place for case details, contacts, and documents; repeating task lists and deadlines; calendaring; and integration with quickbooks and email (to an extent). There is an obvious need for this type of product and I'm glad it is/was available.

Cons
The email integration is cumbersome and essentially requires you to forward messages to MyCase and then sort them individually into the correct cases. It does recognize emails/contacts frequently used and suggests a case assignment, but you still have to go through each email one by one and affirm that suggestion to get it to import into the case. With just a small caseload, this is time-consuming and would not be manageable for large volumes of emails. The documents are stored in MyCase and accessible from wherever you are. That's nice, but not as helpful for me since it requires you to download the document onto your computer from MyCase, read it or make changes, and then re-save in MyCase if changes are made. Since I am mostly using the same computer each time, I don't want/need to re-download documents every time. To avoid, I just go to where the document is saved on my computer, but then I'm toggling between MyCase and my desktop. There is no way to work on/view documents WITHIN MyCase, which would make a huge difference. It is nice to know that documents are available just by logging in on any device, but it's not as useful for a solo with one main work computer without the ability to open the document without downloading it.

Response from Emma


Hi Meredith, thank you for the honest feedback. With regards to document storage, we now offer an integration with Dropbox, which will allow you to easily view and edit documents stored in Dropbox through MyCase, without the need to download and re-save - any updates will be immediately reflected in MyCase. Also, we're actively exploring ways to improve our email integration with the goal of making it less time-consuming to save a large volume of emails to your cases. We take customer feedback very seriously and can assure you that your review is taken into consideration moving forward. If you have any questions or further feedback, please do not hesitate to reach out to our Customer Success team! Thank you again for your review.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Lacey Wallace

MyCase works

Used daily for 2+ years
Reviewed 2020-04-22
Review Source: Capterra

very good

Pros
It is a good value. The features mesh well together. It is easy to use.

Cons
moving from a document to document in a case requires you to go back to the case name first

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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MyCase pricing

Starting from
$49/month
Pricing options
Free trial
Subscription
View Pricing Plans

$49 per user/month (billed annually)
$59 per user/month (billed monthly)

MyCase features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Calendar Management
Case Management
Client Portal
Document Storage
Expense Tracking
Invoice Management
Reminders
Search Functionality
Workflow Management

Client Management (48 other apps)
Collaboration Tools (40 other apps)
Contact Management (46 other apps)
Document Management (85 other apps)
Reporting & Statistics (57 other apps)
Task Management (61 other apps)
Third Party Integration (51 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for MyCase

Key features of MyCase

  • Bank-Grade Security
  • Billing & Invoicing
  • CRM Functionality
  • Case Management
  • Case Workflows
  • Client Portal
  • Contact Management
  • Document Assembly
  • Document Collaboration
  • Dropbox Integration
  • LEDES Billing
  • Law Practice Management
  • Lead Tracking
  • Legal Billing
  • Legal Document Management
  • Mobile Apps
  • Online Payments Processing (eCheck and Credit Card)
  • Organized Cases and Matters
  • Outlook and Google Sync
  • Professional Invoice Creation
  • QuickBooks Integration
  • Reporting
  • Scheduled Payments Plans
  • Secure Client Communication
  • Shared Calendars and Reminders
  • Tasks and To-Dos
  • Time Management
  • Time Tracking
  • Web-Based with Mobile Access
  • Websites for Law Firms
View All Features

Benefits

The key differentiators that MyCase offers customers include:

Easy to use
MyCase is an easy to use platform that requires little time investment to get it up and running, and can be quickly incorporated as the foundation of office processes.

Provides one secure platform for all communication
One of the primary challenges of a small law firm is that there is often a glaring lack of effective communication between attorneys and their clients. MyCase solves this common hurdle by providing a single platform through which client communications can occur. This makes dialogue between both parties faster, easier, and more organized – ultimately resulting in happier clients.

Mobile access allows more control from anywhere
Through the MyCase app for iPhone, attorneys and clients alike have increased access to their case developments and documents. Secure emails can be sent and received from a mobile device, and notifications come directly to the app so all parties are kept apprised of important alerts and appointments, even when in court.

Friendly to small law firms’ budgets
Small law firms are like any other small business trying to stay afloat financially. MyCase is offered at an incredibly affordable rate per month, so that small practitioners can build a strong organizational foundation for their businesses without busting their budgets.