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iDentalSoft

All-in-One Cloud Dental Practice Management Software

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Table of Contents

Is this product right for your business?

Find out with a

iDentalSoft - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

iDentalSoft overview

What is iDentalSoft?

iDentalSoft is an all-in-one, cloud-based dental practice management solution designed for practices of all sizes and specialties. Trusted by over 2,300 dentists and backed by more than 15 years of industry expertise, it offers flexible pricing and unmatched customer service, including unlimited, 1-on-1 training and 24/7 support.

Built to unify clinical, administrative, and patient engagement workflows, iDentalSoft delivers smart scheduling to reduce no-shows, secure patient records, and intuitive charting with 3D odontogram visualization. The integrated patient portal supports online bill pay, digital forms, and boosts positive reviews. Built-in VPS calling that enables practices to connect with patients directly from the software.

Clinicians benefit from native DICOM imaging and TWAIN compatibility for broad device support, AI-assisted diagnostics for faster case analysis, and mobile access to manage care from anywhere. Financial management is optimized with integrated eClaims processing, billing features, and KPI analytics for real-time insights into practice performance.

Security is built into every layer, with HIPAA-compliant hosting, adherence to ADA standards, two-factor authentication, and automated daily backups to protect patient information. Industry-standard HL7 integration ensures seamless data exchange with other EHRs and health systems.

Starting price

295 /
per month

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Pros & Cons

Customer Support

User Interface

Customization

Dental Management

X-Ray Integration

iDentalSoft’s user interface

Ease of use rating:

4.6

(61)

iDentalSoft pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(3)

3-4(10)

5(48)

What do users say about iDentalSoft?

My hardest thing to get used to with this program is that I could not press back to go to the previous screen.

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Who uses iDentalSoft?

Based on 61 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Health, Wellness and Fitness

Medical Practice

Hospital & Health Care

Accounting

Use cases

Dental

Dental Imaging

Dental Charting

iDentalSoft's key features

Most critical features, based on insights from iDentalSoft users:

Claims management

4.8

(13)

Treatment planning

4.6

(11)

Confirmations/Reminders

5.0

(11)

Charting

4.8

(11)

Patient records management

4.9

(11)

HIPAA compliant

5.0

(3)

Imaging and x-rays

4.2

(10)

Client management

4.6

(5)

Medical billing

5.0

(2)

Client portal

5.0

(2)

All iDentalSoft features

Features rating:

4.4

(61)

2D drawing

(0)

3D imaging

(0)

Access controls/permissions

(0)

Activity dashboard

(0)

Activity tracking

(0)

Alerts/Escalation

(0)

Alerts/Notifications

(0)

Annotations

(0)

API

(0)

Appointment management

4.8

(13)

Automated scheduling

(0)

Automatic backup

(0)

Availability management

(0)

Billing & invoicing

4.7

(6)

Booking management

(0)

Calendar management

(0)

Calibration management

(0)

Charting

4.8

(11)

Claims management

4.8

(13)

Client management

4.6

(5)

Client portal

5.0

(2)

Communication management

(0)

Comparison view

(0)

Confirmations/Reminders

5.0

(11)

Customer database

(0)

Customer history

(0)

Customizable reports

(0)

Customizable templates

(0)

Data import/export

5.0

(1)

Data synchronization

(0)

Dental practice management

5.0

(1)

Document imaging

(0)

Document management

(0)

Document storage

(0)

Document templates

(0)

Drag & drop

(0)

Electronic payments

(0)

Email reminders

(0)

EMR/EHR

(0)

E-Prescribing

5.0

(3)

For dental practices

(0)

Hands-Free charting

(0)

HIPAA compliant

5.0

(3)

Image analysis

(0)

Image enhancement

(0)

Imaging and x-rays

4.2

(10)

Inventory management

(0)

Medical billing

5.0

(2)

Multi-Location

(0)

Orthodontic charting

(0)

Patient communications

(0)

Patient management

(0)

Patient portal

(0)

Patient records management

4.9

(11)

Periodontal charting

(0)

Progress notes

(0)

Progress tracking

(0)

Records management

(0)

Referral tracking

(0)

Registration management

(0)

Reminders

(0)

Reporting & statistics

(0)

Role-Based permissions

(0)

Scheduled/Automated reports

(0)

Scheduling

(0)

Self service portal

(0)

SMS messaging

(0)

SSL security

(0)

Task scheduling

(0)

Third-Party integrations

(0)

Treatment planning

4.6

(11)

User management

(0)

Video support

(0)

Voice capture

(0)

Web forms

(0)

iDentalSoft alternatives

iDentalSoft

4.6

(61)

visit website

Starting from

295

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.4

Value for Money

4.5

Customer Support

4.8

CareStack

4.8

(192)

learn more

Starting from

698

/user

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.7

Value for Money

4.7

Customer Support

4.8

Adit

4.7

(271)

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Starting from

399

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.7

Customer Support

4.7

BestoSys

4.8

(293)

learn more

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.7

Value for Money

4.5

Customer Support

4.7

iDentalSoft pricing

Value for money rating:

4.5

(61)

Starting from

295

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about iDentalSoft price and value

Value for money rating:

4.5

(61)

To see what individual users think of iDentalSoft's price and value, check out the review snippets below.

“The platform is intuitive, fast, and cloud-based, which makes accessing patient records and managing the practice much easier from anywhere.”

John D.

Admin

“We love the user friendly interface, the menus are intuitive to use and it has made our front office and back office much more efficient.”

Courtney P.

Practice Operations Manager

iDentalSoft customer support

What do users say about iDentalSoft customer support?

Customer support rating:

4.8

We analyzed verified user reviews to identify positive and negative aspects of iDentalSoft customer support.

Widely noted by reviewers, iDentalSoft's customer support is highly responsive and often provides almost instant assistance.

A number of users highlight the support team's professionalism, patience, and ability to clearly explain solutions to complex issues.

Multiple users appreciate that support is always available, helpful with onboarding, and offers thorough follow-up until problems are resolved.

Support options

Email/help desk

Chat

Phone support

Knowledge base

Training options

In person

Webinars

Documentation

Live online

Videos

To see what individual users say about iDentalSoft's customer support, check out the review snippets below.

“support- is awesome- always friendly service and courteous, respectful- if they cant solve at that time- makes an effort to make it work the following day-great follow-up”

josephine d.

OFICE MANAGER

“iDentalSoft does not have a robust offering for developing lists. If we need a list that is not available, iDentalSoft support develops the list for us from the backend, and they are very responsive.”