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Infraon IMS

Unified infrastructure monitoring software

Table of Contents

Infraon IMS - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: December 2025

Infraon IMS overview

What is Infraon IMS?

Infraon IMS/ITIM is your go-to tool for supercharging the availability and performance of your IT infrastructure. It covers everything from networks and servers to applications, CCTVs, Wi-Fi, and cloud systems. Integrated into Infraon Infinity, it offers a robust solution for seamless IT asset monitoring and management.

Experience Infraon ITIM’s vendor-neutral support for diverse IT devices with real-time incident management, predictive analytics, and a centralized dashboard. Key features include cloud monitoring, network discovery, inventory management, and automated workflows to reduce downtime and enhance service. Advanced flow analytics provide crucial insights into network traffic, helping to pinpoint bottlenecks and optimize performance.

Opting for Infraon IMS/ITIM means simplifying, modernizing, and automating IT infrastructure management, enhancing user experiences, and ensuring compliance with global standards like GDPR and SOC-2.

Key benefits of using Infraon IMS

Unified infrastructure monitoring
Seamless IT asset monitoring and management

Starting price

1000per feature /
per year

Alternatives

with better value for money

Pros & Cons

Customer Support

Ease of Use

User Interface

Integrations

Infraon IMS’s user interface

Ease of use rating:

4.2

(25)

Infraon IMS pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(2)

3-4(10)

5(13)

What do users say about Infraon IMS?

It does not cover all the products and not so flexible from integration point of view

Select to learn more

Who uses Infraon IMS?

Based on 25 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Information Technology and Services

Computer & Network Security

Defense & Space

Retail

Others

Use cases

Network Monitoring

Server Monitoring

Network Management

IT Management

Log Management

Infraon IMS's key features

Most critical features, based on insights from Infraon IMS users:

Server monitoring

3.8

(11)

IP address monitoring

4.0

(11)

Uptime reporting

4.0

(9)

Performance monitoring

4.0

(7)

Remote access/control

4.5

(6)

Dashboard

3.8

(9)

All Infraon IMS features

Features rating:

4.3

(25)

Real-Time notifications

5.0

(1)

Search/Filter

5.0

(1)

Network provisioning

5.0

(1)

Server logs

5.0

(2)

Incident management

5.0

(1)

Change management

(0)

Service level agreement (sla) management

(0)

Simple network management protocol (snmp)

3.3

(3)

Bandwidth monitoring

3.3

(3)

Availability management

(0)

Log collection

4.7

(3)

Alerts/Escalation

3.5

(6)

Access controls/permissions

4.8

(4)

Threshold alerts

3.3

(3)

Alerts/Notifications

4.0

(10)

Troubleshooting

3.7

(3)

Reporting/Analytics

4.2

(6)

Risk alerts

4.4

(8)

IT asset management

4.6

(5)

Network analysis

3.8

(8)

Project management

(0)

Problem management

(0)

Prioritization

(0)

Predictive analytics

(0)

Policy management

(0)

Real-Time analytics

(0)

Workflow management

(0)

Performance metrics

(0)

PCI compliance

(0)

Log parsing

(0)

Network resource management

(0)

Log rotation

(0)

Maintenance scheduling

(0)

Monitoring

(0)

Network monitoring

(0)

Multi-Device support

(0)

Multi-Channel communication

(0)

Web traffic reporting

(0)

Vulnerability scanning

(0)

Visual analytics

(0)

Trend analysis

(0)

Third-Party integrations

(0)

Task management

(0)

Surveys & feedback

(0)

Support ticket tracking

(0)

Support ticket management

(0)

Service catalog

(0)

Self service portal

(0)

Secure data storage

(0)

Root cause analysis

(0)

Role-Based permissions

(0)

Reporting & statistics

(0)

Remote monitoring & management

(0)

Remediation management

(0)

Release management

(0)

Real-Time reporting

(0)

Real-Time monitoring

4.0

(1)

Real-Time data

(0)

Customizable dashboard

(0)

Customizable branding

(0)

CPU monitoring

(0)

Contract/License management

(0)

Continuous monitoring

(0)

Configuration management

(0)

Compliance tracking

(0)

Compliance management

(0)

Chat/Messaging

(0)

Charting

(0)

Capacity management

(0)

Baseline manager

(0)

Audit trail

3.0

(1)

Audit management

(0)

Asset tracking

(0)

Asset lifecycle management

(0)

Archiving & retention

(0)

Approval process control

(0)

API

(0)

Anomaly detection

(0)

AI/Machine learning

(0)

Activity tracking

(0)

Activity monitoring

(0)

Activity dashboard

(0)

License management

(0)

Knowledge management

(0)

Knowledge base management

(0)

IT reporting

(0)

IT monitoring

(0)

IT asset tracking

(0)

Inventory management

(0)

Help desk management

(0)

Event Tracking

(0)

Event logs

(0)

Email monitoring

(0)

Email alerts

(0)

Drag & drop

(0)

Diagnostic tools

(0)

Device auto discovery

(0)

Database monitoring

(0)

Data visualization

(0)

Data import/export

(0)

Data aggregation

(0)

Dashboard creation

(0)

Customizable templates

(0)

Customizable reports

(0)

Customizable forms

(0)

Customizable fields

(0)

Infraon IMS alternatives

Infraon IMS

4.2

(25)

Starting from

1000

Per year

Free trial

Free version

Ease of Use

4.2

Features

4.3

Value for Money

4.2

Customer Support

4.2

PagerDuty

4.6

(219)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Site24x7

4.7

(338)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

LogicMonitor

4.6

(119)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Infraon IMS pricing

Value for money rating:

4.2

(25)

Starting from

1000

Per year

Per Feature

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Infraon IMS price and value

Value for money rating:

4.2

(25)

To see what individual users think of Infraon IMS's price and value, check out the review snippets below.

“Outstanding Centralized Infrastructure Management Solution suitable for networks of any scale.”

Ramesh K.

Manager - NOC Shift Operations

“Everest IMS is an outstanding infrastructure management solution that helps in managing networks of any scale centrally.”

Ramesh K.

Manager - NOC Shift Operations

Infraon IMS integrations (2)

Top integrations

Infraon Assets

Infraon Infinity

Infraon IMS support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Chat

24/7 (Live rep)

Email/Help Desk

Knowledge Base

Phone Support

Training options

In Person

Documentation

Live Online

Webinars

Videos

Infraon IMS FAQs

Q. Who are the typical users of Infraon IMS?

Infraon IMS has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

These products have better value for money

Q. What languages does Infraon IMS support?

Infraon IMS supports the following languages:
Arabic, English, Hindi

Q. Does Infraon IMS support mobile devices?

Infraon IMS supports the following devices:
Android, iPhone

Q. Does Infraon IMS offer an API?

Yes, Infraon IMS has an API available for use.

Q. What level of support does Infraon IMS offer?

Infraon IMS offers the following support options:
Chat, 24/7 (Live rep), Email/Help Desk, Knowledge Base, Phone Support

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