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ITM Customer Portal Logo

Cloud-based customer engagement platform for businesses

Table of Contents

ITM Customer Portal - 2026 Pricing, Features, Reviews & Alternatives

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ITM Customer Portal overview

What is ITM Customer Portal?

ITM Customer Portal is a B2B self-service platform that connects directly to SAP Business One systems and provides real-time transaction capabilities without storing data outside the SAP system. It features customizable dashboards displaying financial insights, product catalogs organized by category, streamlined ordering processes, and online invoice payment options.

The platform is accessible through web browsers or native mobile applications for iOS and Android, allowing business partners to access information from anywhere at any time. The system supports implementation of specific roles and conditions beyond default SAP B1 settings.

It also includes push notification functionality to keep customers informed about their transactions and multiple communication channels for maintaining customer engagement.

Key benefits of using ITM Customer Portal

•ITM Customer Portal offers online payments, account management, real-time insights.

•The tool provides seamless SAP Business One integration.

Starting price

350per user /
per month

Alternatives

with better value for money

ITM Customer Portal’s user interface

Ease of use rating:

ITM Customer Portal reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

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ITM Customer Portal's features

Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Notifications
API
Campaign management
Catalog management
Churn management
Communication management
Content creation
Content management
CRM
Customer database
Customer experience management
Customer history
Customer management
Customer portal
Customer segmentation
Customizable branding
Customizable fields
Customizable reports
Customizable templates
Email management
Engagement tracking
Event triggered actions
Feedback management
For b2b
Gamification
Live chat
Monitoring
Multi-Channel communication
Multi-Language
Order management
Real-Time analytics
Real-Time data
Real-Time reporting
Reporting/Analytics
Sentiment analysis
Social media integration
Surveys & feedback
Tagging
Third-Party integrations
Visual analytics
Widgets

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ITM Customer Portal pricing

Value for money rating:

Starting from

350

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about ITM Customer Portal price and value

Value for money rating:

ITM Customer Portal integrations (1)

Top integrations

ITM Customer Portal support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
FAQs/Forum
Knowledge Base
24/7 (Live rep)
Chat

Training options

In Person
Live Online
Webinars
Documentation
Videos

ITM Customer Portal FAQs

Q. What type of pricing plans does ITM Customer Portal offer?

ITM Customer Portal has the following pricing plans:
Starting from: €350.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of ITM Customer Portal?

ITM Customer Portal has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does ITM Customer Portal support?

ITM Customer Portal supports the following languages:
English, Dutch


Q. Does ITM Customer Portal offer an API?

Yes, ITM Customer Portal has an API available for use.


Q. What other apps does ITM Customer Portal integrate with?

ITM Customer Portal integrates with the following applications:
SAP Business One


Q. What level of support does ITM Customer Portal offer?

ITM Customer Portal offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

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