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Adobe Commerce Logo

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Personalized, composable B2B and B2C ecommerce platform

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Adobe Commerce Pricing, Features, Reviews and Alternatives

Adobe Commerce FAQs

Q. What type of pricing plans does Adobe Commerce offer?

Adobe Commerce has the following pricing plans:
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Adobe Commerce?

Adobe Commerce has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Adobe Commerce support?

Adobe Commerce supports the following languages:
English, French, German, Portuguese, Spanish


Q. Does Adobe Commerce support mobile devices?

Adobe Commerce supports the following devices:
Android, iPad, iPhone


Q. Does Adobe Commerce offer an API?

Yes, Adobe Commerce has an API available for use.


Q. What other apps does Adobe Commerce integrate with?

Adobe Commerce integrates with the following applications:
Wufoo, Remarkety, SwiftERM, Convertize, Adyen, ShippingEasy, Cloudflare, PayPal, Bluestone PIM, Zoho CRM, LiveHelp, Campaign Monitor by Marigold, Robly, Route4Me, airSlate SignNow, ActiveCampaign, MailerLite, Cin7 Omni, Pulse Commerce, Onfleet, Sumo, Re:amaze, Refersion, Zapier, Moosend, Prisync, SALESmanago Marketing Automation, Tealium Customer Data Hub, Gmail, REVE Chat, Infoplus, TriggMine, Avalara, Nosto, Megaventory, Trello, Google Drive, Talkable, Zoho Books, Easyship, Retargeting.biz, TreviPay, ActiveTrail, TargetBay, rapidmail, Extensiv Order Management, Akeneo Product Cloud, Stackla, Pixlee TurnTo, Databox, iZooto, TaxJar, Starshipit, WordPress, LiveAgent, GetSwift, PowerReviews, Brevo, Woopra, Stripe, Marigold Engage by Sailthru, Cloudinary, Shipwire, Wigzo, Sellbrite, ShipStation, SendGrid, Webgility, Slack, OroCRM, Typeform, Dotdigital, Drip, Algolia, LiveChat, Antavo, Rejoiner, Feefo, Post Affiliate Pro, 2Checkout, QuickBooks Online, SkuVault, Olark, Carts Guru, Yotpo, Stitch Labs, Fresh Relevance, iAdvize, Stamps.com, MessageBird, Keap, Wisepops, Privy, Siteimprove, SKU IQ, GoTo Training, AskNicely, Mad Mimi, JivoChat, Mailchimp, Voucherify, Braintree, Kayako, Asana, AdRoll, Parseur, AWeber, Cyfe, HelpCrunch, DataFeedWatch


Q. What level of support does Adobe Commerce offer?

Adobe Commerce offers the following support options:
FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat, Email/Help Desk

Adobe Commerce product overview

What is Adobe Commerce?

Adobe Commerce unlocks the power of data to create hyper-personalized commerce experiences out-of-the-box that drive deeper customer engagement and higher sales for global B2B and B2C enterprises. With a cloud-native, feature-rich platform that is also highly composable, Adobe Commerce can be easily customized to fit your business and get to market fast. The platform offers:

Key benefits of using Adobe Commerce

- Business agility to power every Business model, from B2B to B2C to B2B2X, support advanced multi-site, brand, and country needs from the same instance, and enable unique transaction models including subscriptions, marketplaces, digital products, and services.

- Intelligent merchandising and personalization that uses AI and real-time behaviors to personalize search results, product recommendations, content, promotions, and more to boost AOV and conversions.

- Flexible, modular architecture that takes an API-first approach and offers a powerful serverless developer platform to continuously innovate, incorporate best-of-breed solutions, integrate with Business systems, and quickly make customizations.

- Rich brand experiences delivered via headless, PWA, Adobe Experience Manager, custom, and Adobe Commerce native storefronts that can be easily updated by Business users, without IT support.

- Cloud-based enterprise scale, performance, and security optimized for Adobe Commerce and available globally on AWS and Azure for fast, flawless experiences.

- Native integrations with Adobe Experience Cloud that share Adobe Commerce clickstream and order data to create rich customer profiles, personalize the entire buyer journey, and provide unique Business insights for growth.

- Global ecosystem of partners and developers ready to help you elevate your experience and get to market faster with implementation expertise and thousands extensions available in the Adobe marketplace.

- Lower total cost of ownership with robust out-of-the-box capabilities, thousands of off-the-shelf extensions, and a cloud-native extensibility solution that simplifies development and maintenance.

- Insights to fuel business growth with business intelligence tools and dashboards to analyze sales, customer value, product performance and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
24/7 (Live rep)
Chat
Email/Help Desk

Training options

Documentation
Videos

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Starting from

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Free plan
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Starting from

39

Per month

Flat Rate

Free plan
Free trial
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Ease of use
Value for money
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Adobe Commerce pricing information

Value for money

4.1

/5

636

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Adobe Commerce features

Functionality

4.4

/5

636

Total features

85

5 categories

Most valued features by users

Third-Party Integrations
API
Activity Dashboard
Customizable Branding
Content Management
Reporting & Statistics
Customizable Templates
Reporting/Analytics

Functionality contenders

Adobe Commerce users reviews

Overall Rating

4.3

/5

636

Positive reviews

87

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.86/10
Rating distribution

5

4

3

2

1

312

239

71

8

6

Pros
Magento has a very popular community edition, which is free and open source. It's relatively easy to set up, and have a great feature set.
Magento is a great and responsive platform which is essential these days when everyone uses mobile devices and recommend it for e-commerce platforms.
There are many free and paid extensions to extend the features. It is very easy to write code, so you don't need to hire a programmer to use this CMS for a great customization job.
Cons
But all this requires a lot of resources. We needed a terribly expensive hosting in order for the online website to withstand the load.
Which resulted in an almost abandoned and forgotten open souce version.
I dislike that after signing up for Magento I was bombarded by calls from telemarketers working for them that tried to sell me upgrades and other integrations to the platform.

Overall rating contenders

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Stephen B.

Marketing Executive

Information Technology and Services, 11-50 employees

Review source

Overall Rating

Adobe Commerce is Next Level!

Reviewed 5 months ago

Transcript

Steve: Hello, my name is Steve. I work for an IT company as a marketer, and I rate this software five...

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Ricardo P.

Founder

Marketing and Advertising, 1-10 employees

Review source

Overall Rating

Working with Magento

Reviewed 3 years ago

Transcript

Ricardo P.: Hi, I'm Ricardo. I'm CEO, and I give Magento a five-star rating. For more ratings like this,...

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Greice E.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Greater security, stability and customizations

Reviewed 3 years ago

My experience, with a customized products website, is the best possible, after everything installed I never had any problems with updates or conflicts.

Pros

MAGENTO provides a system that is the most customizable, stable and secure. Integrating it with your add-ons is easy and hassle-free. Of course, to have it all, you need a robust hosting that is consistent with the system.

Cons

Because it is more robust and requires a higher quality hosting, we also have a more exclusive product without the appearance of sites made on other systems that are all similar.

AR
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Verified reviewer

Information Technology and Services, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Great Ecommerce Platform - Can be costly

Reviewed a year ago

It's a great product, from a great company. It can be expensive to develop out however, its a small investment into your business.

Pros

Adobe Commerce has been around for a number of years. It's well thought out and its ecosystem is much more mature than other carts. I like its ability to extend it's functionality using third party extensions. It's also relatively easy to find developers seeing how so many businesses use it.

Cons

It can be complex, seeing how customizable it is. While just about anything can be done via Adobe Commerce, be prepared for it to be costly.

CM
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Carla M.

Hospital & Health Care, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Adobe Commerce: The Best Ecommerce and Inventory Management System

Reviewed a month ago
Pros

Adobe Commerce features are so incredible. It has been a super excellent tool for inventory management.

Cons

Adobe Commerce has never disappointed us.

AR
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Verified reviewer

Internet, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Was one of the best. Not anymore

Reviewed 3 years ago
Pros

Magento started as a great ecommerce platform catered to all business of any sizes. Sadly, since 2018 it has succumbed to the B2c business model of Adobe and the likes which reduces even more an already small open source market.

Cons

Since 2018 and with the adquisition from Adobe, one of the best ecommerce platforms in the market succumbed to the greed of the B2C business model of Adobe and the likes which pretty much milk their products through subscriptions. Which resulted in an almost abandoned and forgotten open souce version.

AR
AvatarImg

Verified reviewer

Consumer Goods, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Best Enterprise Level eCommerce Platform

Reviewed 5 years ago

Magento is incredible if you have the technical team and developers that know how to work with it and make it shine.

Pros

Magento has a lot of functionality out of the box to set up and ecommerce store. The UX for M2 is significantly better than it was on M1. You can really narrow down the scope of permissions that your provide to users.

Cons

There have been a lot of bugs that have come up that should have been worked out before release. There is a fairly high technical barrier to entry compared to other platforms.

Common Adobe Commerce comparisons

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