JustCall vs Superchat

RingEX

Lime Connect

Dialpad

Aircall

Sinch Engage

charles

Compare JustCall and Superchat based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Aircall is a customer communications platform unifying channels like phone, WhatsApp, and text. Its cloud-based system includes AI Voice Agents for inbound calls, real-time conversation intelligence, and integration with tools like Salesforce, HubSpot, and Zendesk. Businesses can track performance metrics with detailed analytics and manage all interactions through an intuitive interface.

Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.

Connect with customers on voice, SMS, email, or WhatsApp. With AI agents, automation, and 100+ integrations, you can reply instantly, close more deals, and keep customers happy even after hours.

2-Way Messaging

Access Controls/Permissions

Activity Dashboard

Alerts/Escalation

Alerts/Notifications

Answering Machine Detection

Archiving & Retention

Audio/Video Recording

Auto-Dialer

Automated Attendant

Automated Routing

Automatic Call Distribution

Automatic Outbound Dialer

Automatic Transcription

Blended Call Center

Call Center Management

Call Conferencing

Call Disposition

Call Logging

Call Monitoring

Call Queues

Call Recording

Call Reporting

Call Routing

Call Scheduling

Call Scoring

Call Screening

Call Scripting

Call Tracking

Call Tracking Metrics

Call Transcription

Call Transfer

Call Whispering

Callback Scheduling

Caller ID

Campaign Analytics

Campaign Management

Chat/Messaging

Commenting/Notes

Computer Telephony Integration

Conferencing

Contact Database

Contact Management

Conversation Intelligence

Customizable Fields

Customizable Reports

Customizable Templates

Dashboard

Data Import/Export

Data Security

Deal Management

Drip Campaigns

Employee Directory

Event Triggered Actions

Feedback Management

File Sharing

For Cloud Phone Systems

FTC Compliance

HIPAA Compliant

Inbound Call Center

Integrations Management

Interaction Tracking

International Calling

Lead Management

List Management

Manual Dialer

Mass Texting

Message Personalization

Mobile Access

Mobile Keywords

Monitoring

Multi-Channel Communication

Multi-Channel Data Collection

Multi-User Collaboration

Natural Language Processing

On-Demand Recording

Onboarding

Online Voice Transmission

Outbound Call Center

Performance Management

Phone Key Input

Power Dialer

Predictive Dialer

Process/Workflow Automation

Progressive Dialer

Queue Management

Real-Time Analytics

Real-Time Chat

Real-Time Monitoring

Real-Time Reporting

Recording

Reporting & Statistics

Reporting/Analytics

Scheduled Messaging

Search/Filter

JustCall

Android

Web-based

Windows

iPad

iPhone

Rater 

Is an alternative for others, nice and easy to use. The overall quality is good, of course depends on connection.

Owner

Being able to dial numbers from any website is amazing. Best option for any size business looking for a great solution with lots of options.

Community Management Specialist.

Just call is a user friendly software. There are some good features like integrated with our crm and slack.

The web interface is super awesome and simple. It is always getting new features to.

Finance Manager

The bulk SMS option is great when trying to reach multiple clients at the same time. Customer service is prompt and very helpful.

Senior Business Developer

I like the fact that it is intuitive and easy to use. Also, the onboarding process is one of a kind as this was the main reason why I choose this tool from a considerable amount of options available.

Sales Lead

Our CFO liked it for the price and the functions of it. It integrates with Hubspot, easy to use text message platform, and the ability to listen in on calls.

 Customer Support Lead

I like how many things you can do on justcall. The range of options is great within one software platform.

manager

It manages the call routing for the team to handle the admission and counseling meetings. The appointment scheduler is just amazing.

Since using JustCall we have found the Support team to be very responsive, available and effective in their support.

Wonderful VOIP calling solution to pair with Pipedrive.

operations manager

Just Call is easy to use, probably best for bigger companies. Easy to use, in desptop and mobile version.

Managing Attorney

We also had issues with the way incoming calls were transferred if the main phone person was on a call. We lost many calls due to the transfer system.

Proprietor

Benefits have been ease and time saving which means i can focus less on admin tasks and more on money making tasks associated with a telemarketing campaign.

We implemented JustCall early on and at the time it was a bit buggy which was frustrating.

Transaction Coordinator

Sometimes I get major lag on my calls and am forced to use my own phone to make calls.

Senior Account Executive

Huge pro for JustCall is its integration capability with PipeDrive.

finance director

Having to split the text messages so the client can receive the entire message (limited Characters).

JustCall screenshot: JustCall manage voice, SMS, WhatsApp, and email interactions

JustCall screenshot: JustCall sync every call, text, and note directly into the existing tools 

JustCall screenshot: JustCall automate conversations with a human-like AI voice 

JustCall screenshot: JustCall automated dialing

JustCall screenshot: JustCall call analytics

JustCall screenshot: JustCall local, international, and toll-free numbers

Freelancers

Large Enterprises

Mid Size Business

Small Business

Lime Connect is the leading GDPR-compliant software for messaging & automation that helps businesses transform customer communication.

Sinch Engage is your easy, all-in-one messaging platform for reaching customers via SMS, MMS, RCS, and WhatsApp. Thousands of brands trust us to send personalized marketing, sales, and support messages anywhere worldwide. Fully CRM-integrated, enterprise-grade security & compliance, 24/7 support. 

charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

Superchat was established to give businesses an easy way to communicate with their customers. The comprehensive messaging suite provides the tools needed to create a unique customer experience.

@mentions

Activity Tracking

Autoresponders

Batch Communications

Chatbot

Collaboration Tools

Communication Management

Content Management

Customer Database

Customer History

Customizable Branding

Email Management

Email Reminders

Inbox Management

Interactive Content

Knowledge Base Management

Multi-Channel Campaigns

Multi-Language

Negative Feedback Management

One-to-One Messaging

Personalization

Project Management

Quality Management

Ratings/Reviews

Real-time Conversations

Real-Time Notifications

Real-Time Updates

Reminders

Review Monitoring

Review Notification

Review Request

SMS Messaging

Template Management

Third-Party Integrations

Workflow Management

Superchat

Founding Director

I often have demos of SAAS products and usually end up questioning what problem they are trying to solve or unimpressed by the system itself.

Talent Recruitment

The overall experience is amazing, we love superchat and it has made our work much easier and faster.

I was also very impressed with both the representatives I spoke to. The software works like a dream and I had an annual ROI within 24 hours of going live.

Overall, very good and it's a system we consider to contribute positively to our business.

JustCall vs Superchat Comparison (2026)

JustCall vs Superchat Comparison (2026)

JustCall

Superchat

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives