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Turn your packaging into reviews and feedback

Table of Contents

Monact - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: September 2026

Monact overview

What is Monact?

Monact gives ecommerce sellers a feedback channel inside the parcel. You create a campaign in the dashboard, either a short survey or a set of review links, and download a print-ready card carrying one QR code. The card goes in your packaging. When a buyer opens the box and scans it, they answer your questions one screen at a time and finish on a page listing your review sites.

Campaigns can be changed after the cards are printed, so a card already in a customer's hands can switch from a survey to review links, or get new questions, without reprinting anything. One code covers a whole print run, so you can print ten cards or ten thousand.

Surveys support score, multiple choice and free text questions, with branching follow-ups on the Growth and Scale plans. Results show the spread of answers buyers actually gave rather than a single sentiment score, and everything exports to CSV.

Monact is built to stay inside marketplace rules. It never asks buyers for their name or email, never offers incentives for reviews, and never gates reviews: every buyer reaches the same final screen with the same review links, whatever they answered.

There is a free plan with one campaign and 50 responses, and paid plans from £39 a month with the first printed cards included.

Starting price


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Monact's key features

Most critical features, based on insights from Monact users:

Activity dashboard
Activity tracking
Adaptive learning
AI copilot
AI text generation
Alerts/Notifications
API
Authentication
Badges
Campaign management

All Monact features

Activity dashboard
Activity tracking
Adaptive learning
AI copilot
AI text generation
Alerts/Notifications
API
Authentication
Badges
Campaign management
Chat/Messaging
Commenting/Notes
Communication management
Community q&a
Content
CRM
Customer experience management
Customer service
Customizable branding
Customizable reports
Customizable templates
Dashboard
Data import/export
E-Commerce
Email management
Email reminders
Engagement
Engagement tracking
Feedback management
Generative ai
Insights
Legal agreements
Marketing
Monitoring
Multi-Channel campaigns
Multi-Language
Multi-Location
Natural language interaction
Performance metrics
Personalization
Purchasing & receiving
Ratings/Reviews
Real-Time analytics
Real-Time data
Real-Time notifications
Reminders
Reporting & statistics
Response management
Response types
Retail
Review badge management
Reviewer validation
Review monitoring
Review notification
Review request
Sampling
SEO management
SMS messaging
Social media integration
Social promotion
Social sharing
Survey/Poll management
Surveys & feedback
Syndication
Template management
Visual analytics
Website integration
Widgets

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Monact support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

Documentation

Monact FAQs

Q. Who are the typical users of Monact?

Monact has the following typical customers:
Freelancers, Small Business

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Q. What level of support does Monact offer?

Monact offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base

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