MyGenie - 2026 Pricing, Features, Reviews & Alternatives

MyGenie is a cloud-based hospitality point-of-sale and restaurant management platform designed for food and beverage businesses across India, from single outlets to multi-outlet chains and franchises. Deployed via web, Android, and iOS with a local-first offline billing mode that auto-syncs on connectivity restoration, MyGenie consolidates billing, kitchen operations, inventory, CRM, loyalty, and reporting into a single system accessible from a mobile device. Target outlet types include restaurants and fine-dining, cafes, quick-service restaurants, cloud kitchens, hotels and resorts, food courts, canteens, bars and pubs, bakeries, and franchise chains.

MyGenie covers the full operational surface of an F&B business. POS billing supports split, merge, and hold bills with GST/VAT-ready invoices, smart validations, and approval flows for discounts and voids. A Captain App and multi-waiter table management handle front-of-house order taking, while Kitchen Order Tickets and a Kitchen Display System coordinate back-of-house execution. QR menu and scan-to-order, QSR prepaid token ordering, self-ordering kiosks, and direct takeaway and delivery ordering links extend service modes. Swiggy and Zomato aggregator integration, Razorpay and EDC card machine integration, and a direct ordering link for commission-free delivery round out transaction handling. Hotel properties gain consolidated checkout across rooms, F&B, spa, and bar, plus housekeeping module and channel manager integration for OTAs.

Inventory management operates at recipe and ingredient level with bill-of-materials costing, central stock control, inter-outlet transfers, and procurement tracking to reduce wastage across locations. Reporting is automated and delivered daily via WhatsApp, covering item-wise sales, payment modes, staff performance, recipe-level profit and loss, margin analysis, and GST/VAT compliance. An owner dashboard provides a real-time multi-outlet view from any location. AI-assisted capabilities include menu import from uploaded files, smart upsell suggestions at point of order, report anomaly flagging, operational recommendations, billing error detection, CRM customer segmentation, and demand forecasting with auto-reorder suggestions per outlet. A built-in CRM supports customer segmentation, loyalty programs, prepaid wallets, coupons, and WhatsApp automation for follow-ups and targeted offers.