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If you own or manage a restaurant, bar, or a food service chain, restaurant management software is a must-have for you. It’ll allow you to easily change menu items based on available inventory, instantly contact suppliers, and focus on your best-selling items based on sales data, all from a central location.
This buyers guide covers the important aspects you need to keep in mind while searching for a restaurant management solution on the market.
Here’s what we’ll cover:
What are the deployment options for restaurant management software?
What are some common features of restaurant management software?
Restaurant management software is an application designed to be a single platform for managing all the aspects of daily restaurant operations, including staff scheduling, floor management, billing, supplier invoicing, and reservations.
Its dashboards will provide you with consolidated insights into a myriad of operational information to streamline your processes.
A restaurant management software can be deployed for all kinds of restaurants, bars, franchise chains, or even cloud kitchens. The two major forms of deployment are:
On-premise: This deployment option requires a user to purchase the license and install the software on his/her own servers. It requires upfront investments into procuring and setting up the required infrastructure and configuring the software, which conversely grants greater control over data.
Cloud-based: Also known as Software-as-a-Service (SaaS), this option requires a user to simply pay the monthly/annual subscription fee to start using the software (hosted on vendors’ servers). Such a tool is easy to scale as per evolving business requirements. However, these advantages come at the cost of lesser control over data as compared to available on-premise solutions.
Key questions to ask a vendor:
Does your solution have any mobile app? What features does it support?
Table management: It allows enhancing guest dining experience, turning tables faster, and improving the quality of service by keeping a track of all the diners in a restaurant.
Table management functionalities in CAKE (Source)
Bills and invoice management: Billing customers and handling supplier invoices become easier to manage and track with this feature. While fast and accurate bill generation is an obvious benefit, tracking bills also help accurately measure sales.
Restaurant billing functionality in Rezku POS (Source)
Reservations management: This feature allows restaurants to process reservation requests from their own websites or third-party aggregator platforms.
Tables reservation management in GOFRUGAL (Source)
Inventory management: This feature allows efficiently managing inventory, placing supplier orders, and reducing perishables wastage.
Restaurant inventory management in Upserve POS (Source)
Kitchen management: From measuring exact amount of ingredients, to coordinating guest wait times, the kitchen management functionality ensures that operations run smoothly.
Kitchen management in Brigade POS
Menu management: This feature allows tracking items that are out of stock, and accordingly informing customers before they place orders. This helps in reducing customer attrition, while also making it easy to set up menus and modify them based on the availability of ingredients.
Menu management in Touch Bistro (Source)
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Note: The applications selected in this article are examples to show a feature in context and are not intended as endorsements or recommendations. They have been obtained from sources believed to be reliable at the time of publication.