Netpractice - 2026 Pricing, Features, Reviews & Alternatives

Netpractice is a cloud-based medical billing, medical-aid claims submission, and practice management platform built for registered healthcare practices in South Africa. Accessible via desktop or mobile browser with no installation required, it submits claims to medical schemes in real time and returns accepted or rejected outcomes in seconds. Automated invoicing, monthly statements, and payment tracking eliminate manual month-end work, while patient and visit management tools generate claims automatically from consultation data. The platform operates on a pay-per-claim model with no monthly fee, no setup fee, and no contracts, with the first 10 claims per month free and R9.50 per claim thereafter.

Netpractice serves a broad range of private healthcare disciplines including physiotherapy, occupational therapy, dietetics, psychology, podiatry, audiology, speech therapy, biokinetics, nursing and home-based care, social work, counselling, general practice, psychiatry, radiography, clinical technology, homoeopathy, orthotics and prosthetics, chiropractic, psychometry, and optometry. Billing bureaus and practice groups can manage multiple practices under a single login. Optional paid add-ons include AI Assist for procedure coding and clinical note generation, BankSwitch for updating banking details across all schemes in a single flow, and Document Storage for patient files. Practices can go live within 24 hours of setup.

Over R1.5 billion in medical-aid claims have been approved for practices on the Netpractice platform in the last 12 months. A daily rejection digest groups the previous day's rejections by reason, supporting same-day resolution. Practice reports cover aged debtors, daily collections, doctor performance, visit mix, and turnover, giving practice owners and billing bureaus the data needed to monitor financial performance across single or multiple sites.