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N&M Logo

AI receptionist that answers and books on WhatsApp

Table of Contents

N&M - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: November 2026

N&M overview

What is N&M?

Customers write on WhatsApp at all hours, often while you are busy with another client. N&M puts an AI receptionist on your business's WhatsApp so that every message gets an answer in seconds, day and night.

What it does

• Answers questions about your services, prices, opening hours and policies, in your business's tone, using only the information you give it.

• Qualifies each contact and saves what the customer wants in the CRM.

• Books, reschedules and cancels appointments in each professional's calendar (Appointments plan), and shares an online booking link customers can use on their own.

• Sends automatic reminders before each appointment to reduce no-shows.

• Hands the conversation to your team, with a summary, whenever a person is needed. Your team replies from the computer, on the same WhatsApp number.

How it works

You keep your number and the WhatsApp Business app on your phone. Setup is self-service: you answer a few simple questions about your business, test the agent in a real conversation and turn it on. It takes about 15 minutes and needs no technician.

Plans

Service (AI answers, CRM and team inbox) and Service + Appointments (adds calendar per professional, booking link and reminders). Both include the whole team and 1,000 AI conversations per month, with no commissions per booking and no long-term contract. Certified invoicing and online payments are available as an add-on in Portugal.

N&M is available in Portugal and Brazil, in Portuguese, with a 30-day free trial.

Starting price

Free

Alternatives

with better value for money

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N&M’s user interface

Ease of use rating:

N&M reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

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4

3

2

1

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N&M's key features

Most critical features, based on insights from N&M users:

A/B testing
Activity dashboard
Adaptive learning
AI
AI copilot
API
Appointment management
Appointment scheduling
Audience targeting
Autonomous task execution

All N&M features

A/B testing
Activity dashboard
Adaptive learning
AI
AI copilot
API
Appointment management
Appointment scheduling
Audience targeting
Autonomous task execution
Autoresponders
Campaign management
Campaign segmentation
Chatbot
Chat/Messaging
Communication management
Contact database
CRM
Cross-system integration
Customer database
Customer experience management
Customer segmentation
Customer Service Analytics
Customizable branding
Customizable fields
Customization interface
Data import/export
Decision making
Email Automation
Engagement tracking
Event triggered actions
Generative ai
Group messaging
Human Handover
Lead capture
Lead distribution
Lead gathering
Lead management
Lead nurturing
Lead qualification
Multi-Channel communication
Multi-Channel marketing
Multi-Language
Multi-step planning
Natural language interaction
One-to-One messaging
Other
Proactive assistance
Product recommendations
Profiles
Real-Time analytics
Real-time conversations
Real-Time data
Real-Time monitoring
Real-Time notifications
Reporting/Analytics
Reporting & statistics
Sales conversion
Sequencing
Social media integration
Surveys & feedback
Template management
Third-Party integrations

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N&M pricing

Value for money rating:

Starting from

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No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about N&M price and value

Value for money rating:

N&M support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Chat

N&M FAQs

Q. Who are the typical users of N&M?

N&M has the following typical customers:
Freelancers, Small Business

These products have better value for money


Q. What level of support does N&M offer?

N&M offers the following support options:
Email/Help Desk, FAQs/Forum, Chat

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