NoteGate - 2026 Pricing, Features, Reviews & Alternatives

NoteGate is a compliance and documentation platform for NDIS , Aged care and DVA providers in Australia. It turns day-to-day shift notes, incident reports and care plans into evidence that stands up to NDIS Commission audits.

Key functions:

Shift note validation: notes are checked before they're saved, so missing or vague detail is fixed while the support worker can still correct it.

Incident and risk management: incidents, risks and follow-up actions are recorded as one chain, with risk signals that flag open or incomplete items.

Plan Gate: care plans are checked for missing or inconsistent content, with suggested fixes.

Audit evidence: export audit-ready records, backed by a full audit trail.

Reporting: manager and admin dashboards and customizable reports, plus a payroll timesheet export.

Participant limits and billing: you manage your participant count in the app, and increases are charged immediately.

Security and hosting:

Participant data is stored only in AWS Sydney (ap-southeast-2).

Role-based permissions control who sees what.

An audit trail records key actions.

An API supports inbound participant data from other systems when connected.

Pricing: per active participant with unlimited support worker accounts, no setup fees and no per-worker charges. Solo (1–5 participants) is $88/month. Starter, Growth, Scale and Enterprise tiers cover up to 500 participants, and Enterprise Plus covers 501+ by quote. Prices are in AUD and include GST. Starter and above get the first 30 days free when they book a walkthrough.

Benefits (shown on the Spotlight page)

Catch documentation gaps before an audit does. Notes are validated at the point of writing, not found months later.

Keep incidents, risks and actions in one place, with alerts for anything left open.

Check care plans against a consistent standard with Plan Gate.

Export audit-ready evidence quickly, with an audit trail behind it.

Give your whole team access. Pricing is per participant, so there are no per-worker fees.

Keep participant data in Australia, hosted in AWS Sydney.

Control access with role-based permissions for workers, coordinators and managers.

Start with a 30-day trial on Starter and above. Book a walkthrough to see it on your own workflow.