OZZO SFA - 2026 Pricing, Features, Reviews & Alternatives

OZZO SFA is a cloud-based Sales Force Automation platform built for Indian SMEs operating field sales, service, or delivery teams across distribution, FMCG, manufacturing, building materials, pharma and healthcare, agri-inputs, real estate, and retail and wholesale sectors. The platform runs field operations end to end from a single shared database, accessible through a web dashboard for managers on any modern browser and an Android mobile app for field reps, with an iOS app in development.

OZZO SFA is offered as a standalone SFA module or bundled with CRM and WhatsApp inbox capabilities under a modular pricing structure. The Field line covers attendance, GPS tracking, and beat and route visit management. The Sales line extends this with order capture, payment collection, customer financials, stock management, distributor and dealer management, primary and secondary sales tagging, trade schemes, price lists, and multi-unit ordering. Shared across all plans are a customer database, product catalogue, tasks, leave, holiday, and announcements management. The Android app supports offline capture of attendance, visits, orders, quotations, payments, and expenses, with automatic sync when connectivity is restored. Granular per-module roles and data-scoping controls are available, and customer data is exportable at any time. Plans that include the CRM line also unlock a WhatsApp shared inbox, messaging templates, and an AI assistant accessible through the WhatsApp CRM inbox.

OZZO SFA consolidates capabilities that businesses typically cover through separate CRM tools, GPS tracking apps, order management systems, and spreadsheets into a single login. Outstanding balances and stock levels update automatically, removing reliance on standalone accounting tools. Data captured by field reps is immediately visible to managers on the web dashboard, and the customer database remains owned by the business rather than tied to individual reps.