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Pacten

(0)

Cloud-based service business management platform

Table of Contents

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Pacten - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: October 2026

Pacten overview

What is Pacten?

Pacten is a cloud-based, web-based platform that consolidates the full operational stack for service businesses into one system. CRM and pipeline, booking and scheduling, contracts and e-signature, client delivery, invoicing, communications, people management, and supply chain all read and write to a single shared record, eliminating data fragmentation across disconnected tools. Branded web pages are hosted on the customer's own domain, with DNS and SSL configured by the vendor. Setup, data migration, and implementation are handled by the Pacten team rather than left to the customer.

AI is embedded across every module. It drafts content, books appointments inside chat conversations on web, WhatsApp, and SMS, chases outstanding items, and reconciles financial data. Document intelligence is available within the contracts and documents module. Automated client journeys trigger tasks, emails, and invoices without manual intervention, and a unified inbox consolidates email, SMS, WhatsApp, calls, and the client portal in one place. Integrations include Stripe, QuickBooks, WhatsApp, Calendar, and SharePoint.

Pacten targets service businesses of any size that require end-to-end management of leads, bookings, contracts, delivery, invoicing, and communications without stitching together multiple platforms. The governance and access layer provides roles, labels, permissions, and a full audit trail. Supply management covers items, suppliers, stock, batches, and trade and FX. People management includes a team directory, time and leave tracking, performance, and learning — making Pacten a single operational system across client-facing and internal functions.

Starting price

55per user /
per month

Alternatives

with better value for money

Do you work for Pacten? Manage this product listing

Pacten’s user interface

Ease of use rating:

(0)

Pacten reviews

Overall rating

No reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend0/10

Rating distribution

Pacten's key features

Most critical features, based on insights from Pacten users:

Access controls/permissions

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Accounting

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Account sync

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Activity dashboard

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Activity tracking

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Adaptive learning

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AI copilot

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AI image-to-text

(0)

AI text generation

(0)

AI text summarization

(0)

All Pacten features

Access controls/permissions

(0)

Accounting

(0)

Account sync

(0)

Activity dashboard

(0)

Activity tracking

(0)

Adaptive learning

(0)

AI copilot

(0)

AI image-to-text

(0)

AI text generation

(0)

AI text summarization

(0)

AI text-to-image

(0)

AI text-to-speech

(0)

Alerts/Notifications

(0)

Analytics

(0)

API

(0)

Appointment follow-up

(0)

Appointment management

(0)

Approvals

(0)

Audience targeting

(0)

Automated scheduling

(0)

Autonomous task execution

(0)

Availability management

(0)

Availability settings

(0)

Batch processing

(0)

Billing and invoicing

(0)

Blocked time settings

(0)

Brand tracking

(0)

Breadth of partner applications

(0)

Business card/badge scanning

(0)

Calendar management

(0)

Calendar/Reminder system

(0)

Calendar sync

(0)

Call center features

(0)

Campaign management

(0)

Case management

(0)

Cashflow

(0)

Channel management

(0)

Client database

(0)

Client management

(0)

Client portal

(0)

Collaboration tools

(0)

Commenting/Notes

(0)

Commission management

(0)

Communication

(0)

Communication management

(0)

Confirmations/Reminders

(0)

Consolidation

(0)

Contact database

(0)

Contact management

(0)

Content library

(0)

Content management

(0)

Content publishing options

(0)

Contract/License management

(0)

Credit card processing

(0)

CRM

(0)

Cross-system integration

(0)

Customer contract management

(0)

Customer database

(0)

Customer engagement

(0)

Customer history

(0)

Customer journey mapping

(0)

Customer segmentation

(0)

Customer social profiles

(0)

Customer support

(0)

Customer support portal

(0)

Customizable branding

(0)

Customizable fields

(0)

Customizable forms

(0)

Customizable reports

(0)

Customizable templates

(0)

Customization

(0)

Data import/export

(0)

Data import & export tools

(0)

Data security

(0)

Data visualization

(0)

Deal management

(0)

Decision making

(0)

Desktop integration

(0)

Digital invoices

(0)

Document classification

(0)

Document collaboration

(0)

Document & content mgmt.

(0)

Document management

(0)

Document storage

(0)

Drag & drop

(0)

Due dates

(0)

Email management

(0)

Email marketing

(0)

Email sequences

(0)

Email templates

(0)

Email tracking

(0)

Employee management

(0)

Engagement tracking

(0)

ERP

(0)

E-signature

(0)

Event triggered actions

(0)

Feedback

(0)

Field sales management

(0)

File management

(0)

File request

(0)

Forecasting

(0)

For ipad devices

(0)

For mac devices

(0)

For small businesses

(0)

For startups

(0)

Gamification

(0)

Generative ai

(0)

Group scheduling

(0)

Instant messaging

(0)

Interaction tracking

(0)

Internal chat integration

(0)

Internationalization

(0)

Knowledge base

(0)

KPIs

(0)

Landing pages/web forms

(0)

Lead assignment

(0)

Lead capture

(0)

Lead generation

(0)

Lead management

(0)

Lead nurturing

(0)

Lead qualification

(0)

Lead scoring

(0)

Links

(0)

Live chat

(0)

Marketing automation

(0)

Marketing roi analytics

(0)

Match invoices

(0)

Mobile access

(0)

Mobile app

(0)

Mobile application

(0)

Mobile user support

(0)

Monitoring

(0)

Multi- calendar integration

(0)

Multi-Channel communication

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Multi-Channel social integration

(0)

Multi-Location

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Multi-step planning

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Natural language interaction

(0)

Online booking

(0)

Online payments

(0)

Opportunity management

(0)

Opportunity & pipeline mgmt.

(0)

Output document generation

(0)

Partner relationship mgmt. (prm)

(0)

Payments

(0)

Payment tracking

(0)

Performance and reliability

(0)

Performance metrics

(0)

Pipeline management

(0)

Pipeline reports

(0)

Predictive analytics

(0)

Prioritization

(0)

Proactive assistance

(0)

Product & price list management

(0)

Project management

(0)

Proposal generation

(0)

Prospecting tools

(0)

Quote & order management

(0)

Quotes/Estimates

(0)

Real-Time data

(0)

Recurring appointments

(0)

Recurring invoices

(0)

Referral tracking

(0)

Reminders

(0)

Reporting

(0)

Reporting/Analytics

(0)

Reporting & statistics

(0)

Role-Based permissions

(0)

Sales pipeline management

(0)

Sales reports

(0)

Sales trend analysis

(0)

Sandbox / test environments

(0)

Scheduling notifications

(0)

Search/Filter

(0)

Segmentation

(0)

Sentiment analysis

(0)

Single sign on

(0)

SMS messaging

(0)

Social collaboration features

(0)

Social media integration

(0)

Pacten alternatives

Pacten

(0)

Starting from

/user

Per month

Free trial

Free version

Ease of Use

0.0

Features

0.0

Value for Money

0.0

Customer Support

0.0

TablesReady

4.7

(66)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.7

Value for Money

4.6

Customer Support

4.7

Cisco Adaptive Security Appliance (ASA) Software

4.0

(3)

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Starting from

No pricing info

Free trial

Free version

Ease of Use

4.0

Features

4.7

Value for Money

4.0

Customer Support

4.3

ConstructConnect Bid Center

4.5

(2)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.5

Features

4.5

Value for Money

4.0

Customer Support

4.0

Pacten pricing

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Starter(Get Booked and Get Paid)

/user

Per month

Features included:

3 Core Apps of Your Choice: Choose it and unlock 3 of the 9 core applications in the Pacten suite to fit the way you work.
AI Where You Work: Access Pacten AI across the app, Slack, Claude, and ChatGPT to support your workflows wherever you work.
Automated Invoicing & Payments: Automatically generate invoices and attach instant payment links to every booking, making it easier to collect payments.
Your Starting Package: 3 Core Apps + 100 AI Credits.
Less admin. Smoother operations. More time to grow your business.

Operator (Win and deliver Work)

/user

Per month

Features included:

7 Core Apps of Your Choice: Unlock 7 of the 9 core applications in the Pacten suite to manage more of your business from one connected platform.
Seamless Online Payments: Collect card payments directly through your invoices and bookings, making it easier for clients to pay and for your team to manage transactions.
AI Where You Work: Access Pacten AI directly through Claude and ChatGPT to support your team's daily workflows.
Connected Workflows: Integrate with Google Calendar, Slack, and custom webhooks to keep your tools and business processes in sync.
AI-Powered Operations: Let Pacten AI help draft project briefs, respond to client and lead enquiries, and answer questions about your business — reducing repetitive tasks and freeing up your team's time.
500 AI Credits Every Month: Get 500 AI credits per workspace each month to power your team's AI-assisted workflows.
Win more opportunities. Spend less time on admin. Deliver better work as you grow.

Platform(Run the team and the stock)

174

/user

Per month

Features included:

All 9 Core Apps, Unlocked: Access the full Pacten suite to manage your business operations from one connected platform.
Multi-Location Management: Track inventory, staff schedules, and client bookings across multiple locations to keep your operations organised and in sync.
AI Where You Work: Access Pacten AI directly through Claude and ChatGPT to support your workflows and everyday business decisions.
Advanced Business Intelligence: Make informed decisions with comprehensive analytics, interactive dashboards, and data exports in CSV and Excel formats.
Priority Support: Get expedited customer service and dedicated technical support to help resolve issues faster and keep your business moving.
1,500 AI Credits Every Month: Get 1,500 AI credits per workspace each month to support more AI-powered tasks across your business.
One connected platform. Greater operational control. The confidence to scale.

User opinions about Pacten price and value

Value for money rating:

0.0

(0)

Pacten support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live rep)

Chat

Training options

In Person

Live Online

Webinars

Documentation

Videos

Pacten FAQs

Q. Who are the typical users of Pacten?

Pacten has the following typical customers:
Small Business, Freelancers

These products have better value for money

Q. What level of support does Pacten offer?

Pacten offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

Related categories

Appointment Scheduling

CRM