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Platinum system vs ClinicMind Comparison (2026)

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ChiroTouch

4.1

Genesis Chiropractic Software

4.6

Good recommendations?

Platinum system

ClinicMind

Overview

Platinum is a chiropractic software that helps businesses manage check-ins, scheduling, patient records, billing, and more on a centralized platform. It allows staff members to conduct patient interviews, apply therapies, manage follow-ups, and handle customer service operations.

ClinicMind offers a healthcare practice management platform integrating electronic health records, revenue cycle management, and patient engagement tools. It provides solutions for specialties like chiropractic and mental health, featuring AI-powered documentation, telehealth, and virtual front desk services. ClinicMind enhances workflows and patient experience through interconnected modules.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

177

114

Value for money

Ease of use

Features

Customer support

77%

would recommend this app

4.9

Value for money

Ease of use

Features

Customer support

81%

would recommend this app

Pros

“It is overall efficient with how a patient "flows" and is scheduled through the system.”

Molly S.

Chiropractic Assistant

“Some reports pull up different numbers.”

Molly S.

Chiropractic Assistant

“Support is outstanding, always helpful, extremely knowledgeable, can often remotely access your computer with your permission to take care of the issue.”

John B.

Big Wig

Pros

“e has been pivotal and amazing in the customer support calls and video chats in customizing workflow and efficiencies, and helping compliance with documentation.”

Crystal Z.

Chiropractor

“The platform helps streamline daily clinic operations, improves documentation and billing efficiency, and keeps workflows organized. While there is a learning curve at first, the system becomes easier to use over time, and the responsive support team makes the transition smoother.”

Brooke B.

Office Manager

“I also like that I can upload any file size and save to the patient's account, and the system stores valuable information and makes it easily accessible from anywhere.”

Kelly R.

Office Manager

Cons

“We have a TWAIN supported scanner, but Platinum cannot seem to get it to import directly into Platinum, so we have to manually upload the files, one by one.”

John B.

Big Wig

“The file import process into the chart notes is PAINFUL and extremely time consuming.”

John B.

Big Wig

“It is very difficult to find/pull any reports.”

Molly S.

Chiropractic Assistant

Cons

“We have issues as a medically integrated clinic and we some claims that are not resolved that I believe would be resolved with an in-house billing team such as my nurse practitioner get paid my chiropractors per visit limits of $41 per visit by BCBS.”

Chris G.

Owner

“Complicated billing system takes time to learn and understand, some of the demographic questions can be tricky for patients to fill out”

Makda G.

Doctor

“In the past, even workbench communication and interpretation of language have resulted in misunderstandings, frustration and delays.”

Lissa G.

Chiropractor