Qualineo - 2026 Pricing, Features, Reviews & Alternatives

Qualineo is a web-based SaaS platform designed for quality and risk management across health, medico-social, and social care establishments in France and Belgium. Accessible via browser on computer, tablet, or mobile with no heavy installation required, it consolidates document management, adverse event and incident reporting, complaints handling, risk assessment (DUERP), audits, satisfaction surveys, action plans, equipment management, indicator tracking, and regulatory watch into a single collaborative interface. The platform supports unlimited users with role-based permissions and is modular and configurable to fit the structure of individual establishments or multi-site organizations.

Qualineo is built for a broad range of care settings, including EHPADs, disability facilities, home care services, hospitals, clinics, rehabilitation units, medical imaging centers, medical biology laboratories, child protection services, early childhood facilities, and services for vulnerable persons. Compliance support is aligned with HAS certification requirements and sector-specific regulatory standards, with traceable evidence generation for audits, evaluations, and regulatory inspections. An optional Pack Qualite add-on provides pre-built quality content to reduce administrative setup time.

The platform includes Copilote, an AI assistant powered by Mistral AI, integrated across modules. Copilote delivers conversational chat grounded in internal documents and regulatory watch content, semantic search within the document management system, automatic categorization of incidents and adverse events with suggested corrective actions, automated summarization of open-ended survey responses, assisted drafting of responses to complaints and user reviews, and proactive risk management suggestions based on internal structure data. User data is not used to train AI models. Data is encrypted via TLS 1.2 or higher, access is governed by user permissions, and the platform is GDPR compliant.