Reputoo - 2026 Pricing, Features, Reviews & Alternatives

Reputoo is a WhatsApp Business API based automation platform that integrates artificial intelligence, voice communication, appointment scheduling, and commerce capabilities to facilitate automated customer engagement via WhatsApp messaging channels. The platform operates on official WhatsApp Business API infrastructure and addresses the needs of service based enterprises such as restaurants, salons, spas, clinics, fitness centers, and real estate agencies. It provides business teams with tools to automate conversations, manage internal communications, orchestrate marketing outreach, and process transactions within the familiar WhatsApp environment.

Core messaging functions include audience targeted broadcast campaigns, shared team inbox features with conversation search and assignment workflows, and message template management with synchronization to Meta and media attachments. Contact management supports unlimited entries with import and export functions using comma separated value files and customizable contact attributes. The automation engine enables keyword triggered flows, multistage drip sequences, opt in management, and recovery bots for unattended interactions.

The artificial intelligence agent framework encompasses booking, sales, and support agents powered by knowledge base content crawling and website data extraction with support for up to five hundred pages of content. A knowledge base audit feature performs gap analysis and identifies unanswered queries. Scheduling and booking functionalities cover waitlist management, deposit collection, recurring appointments, staff availability coordination, approval workflows, screening questionnaires, and invoice creation with extensible document output and public payment links. Commerce capabilities integrate with Shopify via OAuth authentication to synchronize products, process webhooks for orders, detect and recover abandoned carts, execute cross sell outreach, handle payment verification for cash on delivery and prepaid orders, track revenue attribution, and manage promotion and discount code workflows. The voice assistant component offers telephone number provisioning, SIP configuration, integration with four voice providers including Sarvam, OpenAI, Cartesia, and ElevenLabs, support for over forty four Indian language speakers, voice cloning, call transcription with AI generated summarizations and sentiment analysis, audio recording, streaming speech to text and text to speech processing, outbound calling, and prepaid metering with per minute billing.

API endpoints enable custom integration and event driven workflows through outbound webhooks. Integration with third party systems covers e-commerce platforms such as Shopify and WooCommerce, workflow automation with Zapier, customer relationship management with HubSpot, social messaging on Instagram, and payment processing through Stripe. The system supports white label branding, multiple WhatsApp numbers for department or location specific use cases, role based access control for team members, and developer tools including a configuration control center. Analytics capabilities include revenue attribution reporting, agent performance dashboards, post campaign analysis with data export, contact and sequence performance metrics, and conversation level analytics with escalation tracking. Operational controls incorporate business hours configuration, do not disturb settings, internal team notes, quick response templates, payment link generation for UPI and Razorpay, service level agreement monitoring with breach alerts, campaign AB testing, live audience segmentation, scheduling, and customer satisfaction survey templates.