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ReviewGrid Logo

Cloud-based review management tool for businesses

Table of Contents

ReviewGrid - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

ReviewGrid overview

What is ReviewGrid?

ReviewGrid is a review management platform designed to help businesses collect, monitor, and respond to customer feedback. The platform centralizes review data from multiple sources, giving teams a unified view of customer sentiment and enabling structured workflows for review response and escalation.

ReviewGrid supports businesses across industries in managing their online reputation by aggregating feedback into a single dashboard. Teams can track review volume, sentiment trends, and response rates over time, supporting data-driven decisions around customer experience and service quality.

The platform is suited for businesses of varying sizes seeking to systematize their approach to customer reviews. Core capabilities include multi-channel review aggregation, response management, and reporting tools that surface actionable insights from customer feedback data.

Starting price

39flat rate /
per month

Alternatives

with better value for money

Do you work for ReviewGrid? Manage this product listing

ReviewGrid’s user interface

Ease of use rating:

ReviewGrid reviews

Overall rating

empty-state-img

No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

ReviewGrid's key features

Most critical features, based on insights from ReviewGrid users:

Activity dashboard
Activity tracking
Adaptive learning
AI copilot
AI text generation
Alerts/Notifications
API
Authentication
Badges
Campaign management

All ReviewGrid features

Activity dashboard
Activity tracking
Adaptive learning
AI copilot
AI text generation
Alerts/Notifications
API
Authentication
Badges
Campaign management
Chat/Messaging
Commenting/Notes
Communication management
Community q&a
Content
CRM
Customer experience management
Customer service
Customizable branding
Customizable reports
Customizable templates
Dashboard
Data import/export
E-Commerce
Email management
Email reminders
Engagement
Engagement tracking
Feedback management
Generative ai
Incentives
Insights
Legal agreements
Marketing
Monitoring
Multi-Channel campaigns
Multi-Language
Multi-Location
Natural language interaction
Negative feedback management
Performance metrics
Personalization
Purchasing & receiving
Ratings/Reviews
Real-Time analytics
Real-Time data
Real-Time notifications
Reminders
Reporting & statistics
Response management
Response types
Retail
Review badge management
Reviewer validation
Review monitoring
Review notification
Review request
Sampling
Sentiment analysis
SEO management
SMS messaging
Social media integration
Social promotion
Social sharing
Survey/Poll management
Surveys & feedback
Syndication
Template management
Visual analytics
Website integration
Widgets

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39

Per month

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ReviewGrid pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

39

Per month

Features included:

  • 50 reviews invitations per month
  • Unlimited text reviews
  • Unlimited video reviews
  • Unlimited audio reviews
  • ReviewGrid profile page
  • All widgets
  • Review prompts/questions
  • Own brand colors

Growth

59

Per month

Features included:

  • 200 reviews invitations per month
  • Unlimited text reviews
  • Unlimited video reviews
  • Unlimited audio reviews
  • ReviewGrid profile page
  • All widgets
  • Review prompts/questions
  • Own brand colors
  • QR review collection
  • Social-ready review customization
  • Invite your team ( 3 members)
  • Proof Reel review customization
  • Custom profile page banner
  • Customer success manager

Pro

99

Per month

Features included:

  • Unlimited review invitations
  • Unlimited text, video and audio reviews
  • ReviewGrid profile page
  • All widgets
  • Review prompts/questions
  • Own brand colors
  • QR review collection
  • Social-ready review customization
  • Invite your team (unlimited members)
  • Proof video reel customizaton
  • Custom profile page banner
  • Customer success manager

User opinions about ReviewGrid price and value

Value for money rating:

ReviewGrid support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
Email/Help Desk
Chat

Training options

Documentation
Videos

ReviewGrid FAQs

Q. Who are the typical users of ReviewGrid?

ReviewGrid has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises

These products have better value for money


Q. What level of support does ReviewGrid offer?

ReviewGrid offers the following support options:
Knowledge Base, FAQs/Forum, Email/Help Desk, Chat

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