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SanteMobile
Cloud SaaS dispatch platform for French medical transport
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Last updated: November 2026
SanteMobile overview
What is SanteMobile?
SanteMobile is a cloud-based SaaS platform built for French medical transport companies (societes de transport sanitaire) operating ambulances, VSL, and TPMR vehicles. Hosted in France and RGPD-compliant, it connects three operational roles in real time: business owner/manager, dispatcher/regulator, and field crew. The regulation dashboard runs in any web browser with no on-premises installation. Crew and patient applications are available on iOS and Android, with offline queuing for hospital basements and rural low-coverage zones. SanteMobile covers fleets from 3 vehicles up to large multi-vehicle operations and is available across all of France.
The regulation dashboard provides multi-view planning (day, week, month), real-time drag-and-drop dispatch, conflict detection, a daily plan proposal engine, return-trip suggestions, and an empty-km indicator. Patient records centralize coordinates, prescriptions, trip history, and contacts, with saved locations for hospitals, clinics, and dialysis centers. Recurring trip templates for dialysis, chemotherapy, and rehabilitation auto-populate on schedule, eliminating repeated data entry. Fleet management tracks technical data, inspections, equipment, and maintenance reminders across all vehicle types. Completed trips export as CSV or XLSX for use with existing billing software. SanteMobile does not include billing or SEFI transmission functionality.
SanteMobile integrates AI capabilities natively into the regulation layer. These include crew assignment suggestions ranked by proximity, end-of-shift timing, and usual crew pairing, with dispatcher validation required before any assignment is confirmed. A daily plan proposal engine generates a full draft schedule for dispatcher review. No-show risk scoring on J+1 planning triggers prioritized SMS and push reminders for high-risk trips. Pre-fill assistance for prescription data captured via photo reduces manual entry, with dispatcher validation before saving. Anomaly detection on completed trip records flags probable billing issues covering mileage, coding, signature, and transport reason before export. A quarterly public roadmap with user voting governs the release of new AI features.
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SanteMobile's key features
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SanteMobile FAQs
SanteMobile has the following typical customers:
Small Business
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Q. What level of support does SanteMobile offer?
SanteMobile offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base



