Seaty - 2026 Pricing, Features, Reviews & Alternatives

Seaty is a cloud-based event ticketing platform serving UK theatres, schools, charities, community groups, churches, and local authorities. The platform covers the full event lifecycle: selling tickets, running events, and managing organisations. Core ticketing capabilities include interactive visual seating plans with real-time availability, section support (stalls, circle, balcony), and accessible and restricted-view seat designation, alongside general admission ticketing with multiple ticket types and live stock tracking. Flexible discount and promo code configurations apply by ticket type, quantity, or date. Tickets are delivered instantly via unique links accessible through a browser or mobile app without requiring attendee account creation. Mobile apps for iOS and Android support offline QR code ticket scanning with automatic sync on reconnection, duplicate detection, and multi-device support, making the platform viable for venues with limited or no internet connectivity.

Beyond ticketing, Seaty provides box office tools for phone, walk-up, and online bookings on shared availability, including seat holds, ticket swaps between dates, manual payment recording, order transfers, and a full audit log. Member management supports member types, individual sales quotas, and real-time reporting. Balance tracking consolidates cash, cheque, and online payments in a single dashboard. Gift Aid claims management includes HMRC export for eligible charities. Marketing attribution tools cover trackable links and QR codes per campaign, Facebook Pixel integration, Google Analytics (GA4) integration, UTM auto-capture, and bot-click filtering. Audience surveys and forms support response tagging by performance and ticket type. File sharing accommodates scripts, recordings, and technical specifications with in-browser audio, video, and music notation playback. Role-based permissions offer 30+ individual settings, and reporting includes live sales dashboards, Excel exports, and multi-season comparison suitable for trustee, funder, and Arts Council reporting.

Seaty operates on a free-to-use model when organisations handle payments outside the platform through cash, bank transfer, or their own card reader. A single per-transaction fee applies only when card payments are processed through the platform. No subscription, setup, or per-ticket fees apply, and all features are included without paid tiers or feature upgrades.