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Showpass Logo
Showpass
4.7
(375)

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A ticketing app for event organizers & goers

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(4)

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Showpass Pricing, Features, Reviews and Alternatives

Showpass product overview

What is Showpass?

Showpass is a global leader in event technology, primary ticketing and distribution, and mixed delivery (live, virtual and streamed) of experiences for tens of thousands of event hosts. Showpass provides access to global distribution and discovery channels including Facebook's native ticketing, Google Reserve, and a proprietary publishers network. Showpass creates solutions for complex events, large organizations, and high-volume event producers and is proud to serve millions of customers.

Key benefits of using Showpass

• Give anyone with a smartphone the ability to sell tickets and promote your event, with the permissions you select.

• Sell more merchandise, drink tickets and food before gates even open.

• Own your traffic with white-labelled ticketing on your own Wordpress, Squarespace, or custom site.

• Setup early-bird specials, social sharing discounts, and auto-release ticketing to sell out your event.

• Manage staff and volunteer payment permissions through the app.

• Track door sales and dollars at the gate, so you never have to worry about your cashbox.

• Showpass’ Facebook integration lets your buyers purchase right from your Facebook event page in just two clicks.

• Accept payments at the door with an integrated POS system

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
FAQs/Forum

Training options

Live Online
Webinars
In Person
Documentation

Showpass pricing information

Value for money

4.6

/5

375

Starting from

Free

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Showpass features

Functionality

4.6

/5

375

Total features

112

8 categories

Most valued features by users

Reporting/Analytics
Third-Party Integrations
Activity Dashboard
Alerts/Notifications
Reporting & Statistics
Data Import/Export
Mobile Access
Customizable Branding

Functionality contenders

Showpass users reviews

Overall Rating

4.7

/5

375

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.56/10
Rating distribution

5

4

3

2

1

260

105

9

1

0

Pros
The majority of this software is super user friendly, as someone who does not credit herself to be a whiz at technology. The customer service is prompt and friendly.
Great experience overall and I will be continuing to use Showpass for my events. So many user friendly features, great support from customer service.
Customer service has been amazing and we have really enjoyed the ease of use and the final product. Thanks for your hard work ShowPass team.
Cons
Some of the details that needed to be entered, was afraid I might miss something.
I haven't found anything that I've disliked currently as the updates recently have changed any pain points.
There was a bit of a delay in the service from Showpass setting up all our features.

Overall rating contenders

NV
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Natascia V.

Founder and Freelance Writer

Writing and Editing, self-employed

Review source

Overall Rating

Showpass - Epitomy of Excellence

Reviewed 2 years ago

Transcript

Natascia: Hi, my name is Natascia. I'm a freelance writer and I'm rating Showpass out of one to five,...

HT
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Haley T.

Account Manager

Financial Services, 11-50 employees

Review source

Overall Rating

Easy use

Reviewed 2 years ago

Transcript

Haley T.: My name's Haley, I'm a CEO. I give Showpass a four out of five. For more reviews like this,...

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JEFF K.

Hospitality, 5,001-10,000 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ShowPass to Keep Your Event or Find an Event

Reviewed 4 years ago

As noted above, Showpass is currently showing a sense of care and concern with the pandemic coronavirus by giving their clients a sense of less worry as events are being cancelled or postponed. Truly stepping out front to ensure credits, refunds and a general sense of compassion as we all endure this terrifying time in our world. Their commitment to our ( me as a user ) safety and well being with minimal losses that are out of our general handling are exactly what Showpass is playing a larger role in. This gives a lot of us a sense of satisfaction and excellent customer service. They are a large leader in event sales and in the scope for people putting on these events as well. They keep us a little calmer by showing how well they value their clients.

Pros

I wanted to express gratitude as it plays out in Today's current situation with covid-19 and the health and safety of event goers. I am purely a user and have not used my showpass account in quite some time. Aside from having excellent event purchase options and tickets to the best, I have seen what a positive position the company is taking to put some peace of mind to those of us scared by or impacted by the current coronavirus outbreak. This company is showing that we ( the clients) matter by backing ticket sales with refundable options or to back out by choice with virtually no penalty. Truly a step above by alerting their client list rather than by having us do the work.

Cons

I like the layout and in this particular review noted very positive aspects. As a user there are basic little things that might give me a sense of lesser satisfaction - pricing for events as an example-but there isn't anything on a larger scale at this time that bothers me.

EM
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Erin M.

Food & Beverages, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Small Business Events

Reviewed 4 years ago

We find it very easy to promote events through ShowPass, especially because it links straight to our FaceBook. I also find it easy to promote events through the platform because the URLs are simple and not overly lengthy. Finally, the abandoned cart feature is really unique, it has already resulted in sales that would have perhaps been lost!

Pros

We love the event setup feature and the reporting features. I also love that you can create different ticket types to really customize any event. I also love that this platform is local and our experience anytime we have required support has been great!

Cons

I would love it if we could copy an expired event as we host some events that are the same from month to month with a few slight changes in details. This might already exist but I haven't been able to find this feature on the app on my own yet.

OP
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Oliver P.

Music, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Showpass Review

Reviewed 4 years ago

Top notch, love the low service fees

Pros

Everything is very easy to use including the app which helps with check ins and stats while away from the desktop

Cons

Not many cons. Some question take awhile to respond from reps but our main person [SENSITIVE CONTENT HIDDEN] is amazing. Always hear back ASAP even over the holidays :)

Vendor response

Hi Oliver, we're glad to hear you find Showpass so easy to use! We'll take your feedback on response times back to the team. We're rolling out new chat support fairly soon which will allow you to get answers to questions sooner and connect with our team in real-time. :)

CP
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Catherine P.

Sports, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Showpass Fulfilled Our Needs

Reviewed 4 months ago
Pros

We utilized Showpass for our ticketed VIP events for the past two years and it proved to be reliable and user-friendly. Both the desktop and mobile app made managing our event, purchasing tickets, and scanning guests' tickets at the entry point of our events a seamless experience.

Cons

At times, the website navigation and retrieving sales reports felt less intuitive.

SC
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Sarah C.

Nonprofit Organization Management, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An amazing, seamless registration system

Reviewed 4 years ago

We love Showpass. The team is amazing and very responsive to questions or concerns. It makes onsite a breeze, especially if you have multiple ticketed events. They were very accommodating to our budget and goals, and it was well worth the partnership. We will use Showpass for our large events moving forward.

Pros

I really enjoy the marketplace and how easy it is to add/remove items, in addition to being able to edit the system on the fly. The fact that is embeds into our website is amazing - never have to direct a person off our website. The new Facebook feature is interesting and I am looking forward to using it!

Cons

It can be difficult to navigate the back end, but once you know where everything is, it is easy!

Showpass FAQs

Q. What type of pricing plans does Showpass offer?

Showpass has the following pricing plans:
Pricing model: One Time License, Free
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Showpass?

Showpass has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Showpass support?

Showpass supports the following languages:
English


Q. Does Showpass support mobile devices?

Showpass supports the following devices:
Android, iPad, iPhone


Q. Does Showpass offer an API?

No, Showpass does not have an API available.


Q. What other apps does Showpass integrate with?

Showpass integrates with the following applications:
Campaign Monitor by Marigold, WordPress, Squarespace, Meta for Business, Mailchimp


Q. What level of support does Showpass offer?

Showpass offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum

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