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Showpass Logo
Showpass
4.7
(330)

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A ticketing app for event organizers & goers

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(2)

Showpass Pricing, Features, Reviews and Alternatives

Showpass product overview

What is Showpass?

Showpass is an online ticketing platform that helps event organizers in North America to sell more tickets, merchandise and manage sales, check-ins, guest lists, stats and more from the palm of their hand. With Showpass, event-goers can find the latest events, buy tickets and get in quickly—right from their phone. Users can set up and sell tickets in minutes, send email and SMS marketing communications, and use M-commerce checkout with the Facebook Official Events integration. Showpass also enables Wordpress, Squarespace and custom site white label ticketing.

Key benefits of using Showpass

• Give anyone with a smartphone the ability to sell tickets and promote your event, with the permissions you select.

• Sell more merchandise, drink tickets and food before gates even open.

• Own your traffic with white-labelled ticketing on your own Wordpress, Squarespace, or custom site.

• Setup early-bird specials, social sharing discounts, and auto-release ticketing to sell out your event.

• Manage staff and volunteer payment permissions through the app.

• Track door sales and dollars at the gate, so you never have to worry about your cashbox.

• Showpass’ Facebook integration lets your buyers purchase right from your Facebook event page in just two clicks.

• Accept payments at the door with an integrated POS system

• Advanced payouts available on contract

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
FAQs/Forum

Training options

Live Online
Webinars
In Person
Documentation

Showpass pricing information

Value for money

4.6

/5

330

Starting from

Free

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Showpass features

Functionality

4.6

/5

330

Total features

114

8 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
Third Party Integrations
Activity Dashboard
Alerts/Notifications
Data Import/Export
Email Marketing
Mobile Access

Functionality contenders

Showpass users reviews

Overall Rating

4.7

/5

330

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.54/10
Rating distribution

5

4

3

2

1

230

92

8

0

0

Pros
The majority of this software is super user friendly, as someone who does not credit herself to be a whiz at technology. The customer service is prompt and friendly.
Great experience overall and I will be continuing to use Showpass for my events. So many user friendly features, great support from customer service.
Customer service has been amazing and we have really enjoyed the ease of use and the final product. Thanks for your hard work ShowPass team.
Cons
Some of the details that needed to be entered, was afraid I might miss something.
I haven't found anything that I've disliked currently as the updates recently have changed any pain points.
There was a bit of a delay in the service from Showpass setting up all our features.

Overall rating contenders

HT
AvatarImg

Haley T.

Manager

Automotive, 1-10 employees

Review source

Overall Rating

Easy use

Reviewed a year ago

Transcript

Haley T.: My name's Haley, I'm a CEO. I give Showpass a four out of five. For more reviews like this,...

NV
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Natascia V.

Freelance Writer

Writing and Editing, self-employed

Review source

Overall Rating

Showpass - Epitomy of Excellence

Reviewed a year ago

Transcript

Natascia: Hi, my name is Natascia. I'm a freelance writer and I'm rating Showpass out of one to five,...

CC
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Christina C.

Government Administration, 10,001+ employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Showpass for Conference in 2018

Reviewed 4 years ago
Pros

Customer support was very responsive and friendly. Lots of options for pricing promotions and discounts. Easy to use interface. Local, Calgary-based business.

Cons

Ticket bundling and group packages need to be done from the backend by Showpass staff. Was a bit tedious to always contact them when I needed to get these sorts of tickets set up.

TT
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Tanya T.

Entertainment, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Showpass x Cowboys Music Festival

Reviewed 4 years ago

Our overall experience with Showpass has been a very positive one! Showpass has been a great partner to work with as we continue to group our business and require more advanced ticketing options. Showpass Customer Service at all levels has been outstanding.

Pros

The main pros of using Showpass are: -Very user-friendly for both seller and buyer -Easy to learn and use for all employees -Showpass App checkout allows for fast checkout by buyers -Advance levels of employee level access are great for internal security -Availability to provide advanced ticketing options like multi-scan/muli-ticket delivery have allowed ticketing for many different kinds of events...

Cons

Some small areas of improvement for Showpass are: -Better pre-existing integration with third-party apps -Marketplace Items require better redemption reports -We would like to be able to pick which events are displayed between the checkout page and purchase page -We are looking forward to a better referral program being rolled out

KK
AvatarImg

Kiran K.

Renewables & Environment, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Showpass

Reviewed a year ago
Pros

The best thing about the software is how easy it is to sue for events. All your event information is in one place, and makes it efficient to acess.

Cons

I don't have anything negative to say at the moment.

EC
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Ellen C.

Entertainment, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Volunteer organizations benefit

Reviewed 9 months ago

People like the convenience of buying online. It's easy to advertise with a link.

Pros

Tracking sales. When several volunteers have tickets, it is important to know how many tickets are sold, and what money is collected.

Cons

There is no longer a Quick POS function. I have trouble getting reports to do what I want them to do. Employee stats - there is not a function to zero them out when money is collected. And of course, people don't like the fees.

Vendor response

Thanks for your honest feedback, Ellen! New reporting features are being released by our dev team soon and we are so excited to share these new updates with event organizers. Stay tuned!

FN
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Fiona N.

Education Management, 51-200 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Simple and easy to use

Reviewed 4 months ago

It was easy to set up. The cost per ticket was industry standard.

Pros

This worked great for ticketing, and payment management.

Cons

Very difficult to connect square to the event. We had to run two accounts for payments, one for the presales and one for at the event

Vendor response

Hi Fiona, thanks for your review of Showpass! We're glad to hear you found our ticketing and payment management features useful. I'm sorry to hear that connecting Square was difficult for you, we'll pass on your feedback to our team. In the meantime, if you have any other questions or suggestions, please don't hesitate to reach out to us at support@showpass.com.

Showpass FAQs

Q. What type of pricing plans does Showpass offer?

Showpass has the following pricing plans:
Pricing model: One Time License, Free
Free Trial: Available


Q. Who are the typical users of Showpass?

Showpass has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Showpass support?

Showpass supports the following languages:
English

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Q. Does Showpass support mobile devices?

Showpass supports the following devices:
Android, iPad, iPhone

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Q. Does Showpass offer an API?

No, Showpass does not have an API available.

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Q. What other apps does Showpass integrate with?

Showpass integrates with the following applications:
Campaign Monitor, WordPress, Squarespace, Meta for Business, Mailchimp

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Q. What level of support does Showpass offer?

Showpass offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum

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