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Showpass Logo

A ticketing app for event organizers & goers

Last updated: December 2024

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Table of Contents

Showpass - 2025 Pricing, Features, Reviews & Alternatives

What is Showpass?

Showpass is a global leader in event technology, primary ticketing and distribution, and mixed delivery (live, virtual and streamed) of experiences for tens of thousands of event hosts. Showpass provides access to global distribution and discovery channels including Facebook's native ticketing, Google Reserve, and a proprietary publishers network. Showpass creates solutions for complex events, large organizations, and high-volume event producers and is proud to serve millions of customers.

Benefits of using Showpass

• Give anyone with a smartphone the ability to sell tickets and promote your event, with the permissions you select.

• Sell more merchandise, drink tickets and food before gates even open.

• Own your traffic with white-labelled ticketing on your own Wordpress, Squarespace, or custom site.

• Setup early-bird specials, social sharing discounts, and auto-release ticketing to sell out your event.

• Manage staff and volunteer payment permissions through the app.

• Track door sales and dollars at the gate, so you never have to worry about your cashbox.

• Showpass’ Facebook integration lets your buyers purchase right from your Facebook event page in just two clicks.

• Accept payments at the door with an integrated POS system

Starting from

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Showpass's key features

GetApp's analysis of 77 verified user reviews collected between November 2021 and December 2024 identified Showpass' most critical features and how it performs according to users.

Barcode/Ticket Scanning

Reviewers appreciate Showpass's Barcode/Ticket Scanning feature for its ease of use and reliability. They find it efficient for managing large crowds and tracking real-time entry numbers. Users report that adding tickets to the Apple Wallet enhances accessibility and reduces dependency on the internet. They mention that the scanning process is generally smooth, though some note minor issues with barcode size. Overall, users feel this aspect simplifies event entry and ensures a seamless experience. Of the 19 Showpass users who gave detailed accounts of their use of Barcode/Ticket Scanning, 100% rated this feature as important or highly important.


Mobile Access

Users report that Showpass's Mobile Access is essential for modern event management. They appreciate receiving notifications and tracking tickets on their phones, highlighting the convenience of saving tickets to the Apple Wallet. Reviewers find the mobile app user-friendly and suitable for on-the-go access, though some note that the admin dashboard lacks certain capabilities. They emphasize the importance of mobile access in today's digital age, making it easier to manage events and purchase tickets. Of the 16 Showpass users who gave detailed accounts of their use of Mobile Access, 94% rated this feature as important or highly important.


Ticket Reservations

Reviewers highlight Showpass's Ticket Reservations feature for its convenience and flexibility. They find it easy to reserve tickets in advance, which is particularly helpful when not ready to pay immediately. Users appreciate the ability to plan schedules and notify guests, as well as the streamlined process for purchasing and managing tickets. They also mention the benefit of having a will call list and the ease of use both at home and on the go. Some users, however, find it challenging to locate events and select dates. Of the 22 Showpass users who gave detailed accounts of their use of Ticket Reservations, 86% rated this feature as important or highly important.


All Showpass features

Features rating:

Communication Management
Email Reminders
Electronic Payments
Event Calendar
Ticketing
Event Maps
Attendee Tracking
Reporting & Statistics
Activity Dashboard
Customizable Fields
Event Ticketing
Real-Time Updates
Payment Processing
Mobile Check-in
Credit Card Processing
Sales Reports
Reserved Seating
Support Ticket Management
Online Registration
Seating Map
Event Scheduling
Social Media Integration
Booking Management
Social Promotion
Website Management
Event Management
Badge Management
Attendee Management
Customizable Branding
Registration Management
Multi-Event
Contact Management
Customer Data Management
Point of Sale (POS)
Season Tickets
Print-at-Home
Reservations Management
Volunteer Management
Employee Management
Promotions Management
Surveys & Feedback
Multi-Currency
Customizable Reports
Customizable Forms
Exhibit/Vendor Management
Gamification
Reporting/Analytics
Data Import/Export
Sponsor Pages
Room Block Management
Engagement Tracking
SMS Reminders
Online Ticketing
Sales Trend Analysis
Onsite Registration
Website Integration
Onsite Ticketing
Wait List Management
Personalization
Sponsorship Management
QR Codes
Real-Time Analytics
Real-Time Data
Role-Based Permissions
Real-Time Monitoring
Real-Time Notifications
Third-Party Integrations
Refund Management
User Management
Visitor Registration
Vendor Management
Email Templates
Email Marketing
Drag & Drop
Discount Management
Data Synchronization
Customizable Templates
Customer Management
CRM
Confirmations/Reminders
Conferences/Conventions
Class Registration
Calendar Management
Billing & Invoicing
Badge Printing
Attendee Segmentation
Attendance Tracking
Attendance Management
API
Alerts/Notifications
Activity Tracking
Access Controls/Permissions
Online Payments
Offline Access
Multi-Facility
Mobile Ticketing
Mobile Alerts
Marketing Automation
Lead Capture
Kiosk Ticketing
Guest List Search
Guest List Management
Guest Accreditation
Group Registration
GDPR Compliance
For Virtual Events
For Music Festivals
For Film Festivals
Food & Beverage Management
Floor Plans & Maps
Financial Analysis
Feedback Management
Event Tracking
Event Registration

Showpass awards

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Showpass pricing

Starting from

ic-pricetag

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range
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User opinions about Showpass price and value

Value for money rating:

Of 33 reviews that provide robust commentary on Showpass's price and value, 70% mention it in a positive light.

Reviewers indicate that Showpass offers a robust set of features for the price, with many appreciating its affordable pricing and lower additional fees compared to larger platforms like Ticketmaster. Users think the transparent pricing and various payment options help them stay within budget. Some reviewers find the pricing reasonable and beneficial for small events, while others appreciate the economical ticket prices and budget-friendly entertainment options. However, some users report that the pricing can be high, especially for standard plans and additional features. They also mention that extra fees, including credit card and administration fees, can be a drawback.

Check .

To see what individual users think of Showpass's cost and value, check out the review excerpts below.

ShowPass provides a robust set of features for the price.
Affordable pricing and lower additional fees than Ticketmaster.
Very expensive, sometimes turns out to be an unaffordable option for a student org.

Showpass integrations (7)

Integrations rated by users

We looked through 406 user reviews, to identify which products are mentioned as Showpass integrations, and what is the users perception.

Integration rating: 5.0 (1)

Showpass support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
FAQs/Forum

Training options

Live Online
Webinars
In Person
Documentation
Videos

Showpass reviews

Overall rating

4.7

/5

406

Positive reviews

98

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.63/10
Rating distribution

5

4

3

2

1

288

108

9

1

0

Pros
The majority of this software is super user friendly, as someone who does not credit herself to be a whiz at technology. The customer service is prompt and friendly.
Great experience overall and I will be continuing to use Showpass for my events. So many user friendly features, great support from customer service.
Customer service has been amazing and we have really enjoyed the ease of use and the final product. Thanks for your hard work ShowPass team.
Cons
Some of the details that needed to be entered, was afraid I might miss something.
I haven't found anything that I've disliked currently as the updates recently have changed any pain points.
There was a bit of a delay in the service from Showpass setting up all our features.

Showpass FAQs

Q. What type of pricing plans does Showpass offer?

Showpass has the following pricing plans:
Pricing model: One Time License, Free, Subscription


Q. Who are the typical users of Showpass?

Showpass has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Showpass support?

Showpass supports the following languages:
English, French


Q. Does Showpass support mobile devices?

Showpass supports the following devices:
Android, iPad, iPhone


Q. Does Showpass offer an API?

No, Showpass does not have an API available.


Q. What other apps does Showpass integrate with?

Showpass integrates with the following applications:
Campaign Monitor by Marigold, WordPress, Domo, Squarespace, Mailchimp


Q. What level of support does Showpass offer?

Showpass offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum

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