Selekt Retail OS - 2026 Pricing, Features, Reviews & Alternatives

Selekt Retail OS is a cloud-based, AI-augmented clienteling platform built for luxury retail boutique networks spanning jewelry and watches, and fashion and apparel. Advisors, managers, and headquarters operate within a single web application, sharing a common data foundation that keeps figures consistent and reconcilable across every organizational level. The platform is billed per boutique with unlimited users and requires no on-premises infrastructure.

At the advisor level, the platform surfaces 360-degree client profiles, wishlists, traced messaging, agendas, network stock visibility, and daily priorities. Managers access direct and influenced revenue figures, per-advisor KPIs, targets, and client portfolios. Headquarters operates through a network analytics console, a unified client base, a consolidated catalog, and a configuration interface that allows field-by-field role and permission management, attribution rule configuration (window, channels, and method), and message template management across multiple languages, all without developer involvement or redeployment.

Revenue attribution follows configurable house rules, with influenced and direct revenue kept permanently separate and never double-counted. An AI copilot with guard rails is integrated across advisor, manager, and headquarters workflows to augment decision-making at each level. Selekt Retail OS connects bidirectionally to existing ecosystem tools including e-commerce platforms, POS systems, CRM, messaging, and productivity tools, with verified integrations for Cegid, Shopify POS, and Klaviyo, eliminating double data entry. The platform supports single boutiques (1-3 locations), mid-size networks (4-12 boutiques), large networks (13 or more boutiques), department stores, and corners.