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Marketo Engage Logo
Marketo Engage
4.3
(666)

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Marketing automation for digital marketers

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(54)

Marketo Engage Pricing, Features, Reviews and Alternatives

Marketo Engage product overview

Price starts from

0

What is Marketo Engage?

Adobe Marketo Engage provides a complete marketing software platform to businesses of all sizes with tools for marketing automation, campaign management, & lead nurturing. Marketo Engage provides a complete marketing software platform to help propel fast-growing small companies and global enterprises alike through marketing automation. The sales effectiveness software aims to help businesses streamline marketing processes, deliver more campaigns, generate more win-ready leads, and improve sales performance. With proven technology, comprehensive services and expert guidance, Marketo Engage helps thousands of companies around the world turn marketing from a cost center into a revenue driver.

Key benefits of using Marketo Engage

  • Marketing automation: create, automate, and measure campaign effectiveness across channels.

  • Email: engage customer through relevant, targeted email campaigns with behavioral triggers and automation.

  • Mobile: communicate with customers wherever they are with push notifications, in-app messages, and location tracking.

  • Social: integrate social media platforms to find new leads and turn them into loyal customers.

  • Marketing analytics: analyze the impact of the business and improve weak areas based on visual reports and analytics.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Phone Support
    Email/Help Desk
    Knowledge Base
    Chat
    24/7 (Live rep)

    Training options

    In Person
    Webinars
    Live Online
    Videos
    Documentation

    Marketo Engage pricing information

    Value for money

    3.8

    /5

    666

    Starting from

    0

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Marketo Engage features

    Functionality

    4.3

    /5

    666

    Total features

    167

    22 categories

    Most valued features by users

    Reporting/Analytics
    Activity Dashboard
    API
    Third Party Integrations
    Campaign Management
    Reporting & Statistics
    Data Import/Export
    Customizable Templates

    Marketo Engage users reviews

    Overall Rating

    4.3

    /5

    666

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.03/10
    Rating distribution

    5

    4

    3

    2

    1

    298

    278

    77

    8

    5

    Pros
    Great for triggering any action you want really and so useful if you are sending out large volumes of emails every month. Integration options are great too.
    Its almost intelligent interaction with prospects allows our team great confidence in engaging and in capturing quality leads.
    Marketo customer support team is very responsive and always available to help, this is something I like the most. Marketo's simple and easy user interface is amazing and very easy to use.
    Cons
    Here are a few cons which shouldn’t be ignored. Reporting of Analytics of Marketo is very bad and in addiction smart list designs are not flexible and it is very difficult to design them.
    With customization that is available, it is possible to get a bit lost in the hugeness that is Marketo. Lastly, there are no customizable reporting options which can make things hard.
    Not much return on investment here; very basic functionality, and problems with our website getting clocked as spam form our target cusotmers.
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    Ramin (Remi) S.

    Marketing Associate

    Retail, 11-50 employees

    Review source

    Overall Rating

    Marketo Marketing Automation Review

    Reviewed 2 years ago

    Transcript

    Ramin S.: Hi, my name is Ramin. I'm an enterprise marketing manager, and I give Marketo Engage a four...

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    John R.

    Senior Software Engineer

    Computer Software, 10,001+ employees

    Review source

    Overall Rating

    Marketo does a decent job with marketing campaigns; lackluster on the integrations and customization

    Reviewed 6 months ago

    Transcript

    John: Hi, I'm John. I'm a senior application developer, and my role was actually taking on the migratory...

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    Reto S.

    Information Technology and Services, 11-50 employees

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Full Power Marketing Automation

    Reviewed 8 years ago

    With Marketo you have a Marketing Automation Suite is great to create straight forward lead capturing campaigns but also sophisticated marketing campaigns with dynamic content and multi-dimensional campaigns. It is a full Marketing Platform with a lot of features to save time and crate successful campaigns. It works fine with Salesforce CMR and SAP C4C (Cloud)

    Pros

    Customer Support and Training. Never had such a professional, but also demanding introduction. But they know, why they are doing it. The Platforms possibilities are huge and will provide the success you need to afford it. Almost everything is possible. Each step of a campaign can be adjusted. You can create your own reports at any stage in the campaign. To copy a whole campaign, including landing pages, flows and all e-mails take just a few clicks. But what is really impressive; to adjust the copied campaign to it’s new date, location a.o. it’s another click and you are up and running.

    Cons

    If it is your first Marketing Automation Software, go and hire a consultant. It is hard to get into the system, if this topic is new for you. There are a few decision you have to take (structure) in an early stage that will cause more work if there are wrong or just missed. Also because of its flexibility it is hard to understand and at it first few rather complex than logical. You definitely need do invest time to get it up and running.

    ES
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    Ed S.

    Marketing and Advertising, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Marketo is the Gold Standard of Marketing CRMs in the marketplace!!

    Reviewed a year ago

    My experience with Marketo has been amazing from the sales rep, our implementation specialist, support department and our CSM went over and beyond to make sure we were getting the most value out of the platform.

    Pros

    I love the deep native integration with Salesforce that allows us to sync data and both company and contact records to communicate through marketing and sync up with our account based marketing campaigns and enabling sales to follow up at the exact right time based on lead scoring and actions take by prospect when consuming our content we deliver in the form of email opens, email clicks and % video views with the amazing integration with Wistia. The Strategies you can deploy are only limited by your creativity as a marketer and sales architect and revenue officer at your company and I absolutely love Marketo!!

    Cons

    The platform is very robust and takes learning and using it and clearly understand best practices through executional experience running campaigns and this takes an investment of time and it's absolutely worth it and the return on that time investment is the most important revenue driver in our company when combining the power of your sales reps and your sales enablement tool in your tech stack!!

    AR
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    Verified reviewer

    Computer Software, 201-500 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend4/10

    Share this review:

    If you can imagine it Marketo can do it!

    Reviewed 5 years ago
    Pros

    Marketo is the most robust platform I have used. You can literally accomplish anything you can think of. I like the engagement programs and streams. Cloning programs and emails are pretty straight forward. I love the database side of Marketo. It's very easy to locate and update user profiles. Listing imports are very fast and easy.

    Cons

    Although it can do anything, it's a steep learning curve to set anything up. They found the most complicated way of doing easy tasks. 1. No visual flow charts for automation 2. Have fun setting up the email preference and opt-out options. It's a nightmare. 3 The email builder is a complete joke. We ended up signing up with another email designer. 4. The Marketo training videos and tutorials are very high level. You'll find more helpful support in the forums. 5. Customer service is terrible. Have fun talking to someone on the other side of the world that knows less about the product than you. I can't count how many times they tell me something isn't possible only to figure it out later. Oh, and you have to pay for phone support.

    RB
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    Ruth B.

    Banking, 1,001-5,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Customizable to Your Business

    Reviewed 3 years ago
    Pros

    Marketo is robust and can be configured to meet most business cases. It integrates well with many systems/services. For example, Marketo integrates better with Salesforce than Salesforce Marketing Cloud. There is a solid user group/community. Things like Content AI and Web Personalization take personalization across your digital marketing to the next level. Training is required to use a lot of features.

    Cons

    You have to build your own preference center. This doesn't come out-of-the-box. UI is bad, and Marketo Sky will help fix this, but it's taking forever for Marketo Sky to get to a point where I can actually use it. Many features do cost extra but you can pick and choose. Landing page templating is lacking without a dedicated devloper.

    LS
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    Lauren S.

    Marketing and Advertising, 10,001+ employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Strong Platform for B2B Marketing

    Reviewed a year ago

    I have helped clients (and our own internal org) plan, automate and execute their marketing with Marketo for over 6 years. During this time, I have also worked with other B2B and B2C Marketing Automation tools and find Marketo to the right combination of powerful, relatively easy to use (you don't have to spend thousands of dollars to master) and flexible.

    Pros

    It is a good balance of standard features and the ability to customize .

    Cons

    If you need to change your native CRM connection, you have to migrate to a new instance, which is usually very costly and time-consuming.

    Marketo Engage FAQs

    Q. What type of pricing plans does Marketo Engage offer?

    Marketo Engage has the following pricing plans:
    Starting from: $0.00


    Q. Who are the typical users of Marketo Engage?

    Marketo Engage has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Small Business

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    Q. What languages does Marketo Engage support?

    Marketo Engage supports the following languages:
    English, French, German, Japanese

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    Q. Does Marketo Engage support mobile devices?

    Marketo Engage supports the following devices:
    Android, iPad, iPhone

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    Q. Does Marketo Engage offer an API?

    Yes, Marketo Engage has an API available for use.

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    Q. What other apps does Marketo Engage integrate with?

    Marketo Engage integrates with the following applications:
    Tray.io, InsightSquared, InsideView, CAKE POS, Allocadia, Mintigo, CallRail, Quotient, Skyword, Ceros, Webex, Azuqua, Zoho CRM, Insightly, FullContact, UserVoice, Direct Mail Manager, SAP Customer Experience, 123FormBuilder, Jitterbit, Calendly, Strategy & Research, Leadspace, Conference Call, Stova, Zapier, ON24, Easypromos, FeedOtter, Picreel, Sprinklr, Bedrock Data, Instapage, Oracle CRM On Demand, Tealium Customer Data Hub, Gmail, Segment, Klipfolio, Unbounce, Highspot, Datanyze, Trello, Box, Poptin, uStudio, Pipedrive, Movable Ink, Uberflip, Omniconvert, NetSuite, Wunderkind, Infor OS, atEvent, SlideShare, Drift, PathFactory, Smartling, Stripe, LeadGnome, Salesforce Sales Cloud, DataHero, Precision Events, Folloze, SugarCRM, Close, Wistia, QuickTapSurvey, Slack, Getsitecontrol, Cvent Event Management, Typeform, Oktopost, Scoop.it, Built.io Flow, Bynder, SalesBox, Neustar UltraDNS, Pipeliner CRM, Webdam, Zendesk Sell, Brainshark, GoTo Webinar, Eventbrite, Virto Commerce, Mintent, Justuno, Mixpanel, Skilljar Customer Education, Kissmetrics, Highrise, KnowledgeTree, Velocify, Gainsight CS, Influitive, SurveyMonkey, Outgrow, Privy, Kapost, Curata, Bizible, SnapApp, OptinMonster, Yesware, Call Loop, Infer, Twilio, Lattice Engines, Jifflenow, Vidyard, Cirrus Insight, Radius, Datameer, AdRoll, Parseur, Usermind, New Relic, Smartsheet, Onstream Webinars, Totango, Operations Hub, Contentful, Microsoft Excel

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    Q. What level of support does Marketo Engage offer?

    Marketo Engage offers the following support options:
    FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep)

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