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Tour24 Logo

Cloud-based self-guided tour platform for multifamily

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Tour24 - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

Tour24 overview

What is Tour24?

Self-Guided Tours is a cloud-based self-guided tour platform built for multifamily apartment communities and student housing operators. The platform allows prospective renters to tour available units independently, without requiring leasing staff to be present, by using mobile access controls, automated scheduling, and real-time identity verification. Self-Guided Tours integrates with property management systems to sync unit availability, streamline prospect data capture, and support leasing workflows from initial inquiry through application.

The platform supports configurable tour windows, prospect screening prior to access, and automated lock and unlock sequences tied to scheduled appointments. Property teams gain visibility into tour activity through a centralized dashboard that tracks prospect engagement, tour completion rates, and follow-up triggers. Self-Guided Tours is suited for single-site operators and large portfolio managers alike, with multi-property support and role-based access controls for leasing and operations staff.

Deployment is cloud-based with hardware components at the property level, including smart lock integrations and access control devices. The solution targets conventional multifamily, student housing, and build-to-rent communities seeking to extend leasing hours, reduce staffing overhead, and capture prospect data outside of traditional office hours.

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Tour24’s user interface

Ease of use rating:

Tour24 reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

5

4

3

2

1

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0

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Tour24's key features

Most critical features, based on insights from Tour24 users:

Communication management
For sales teams/organizations
Reporting/Analytics

All Tour24 features

Communication management
For sales teams/organizations
Reporting/Analytics

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Tour24 support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support

Training options

Documentation
Live Online

Tour24 FAQs

Q. Who are the typical users of Tour24?

Tour24 has the following typical customers:
Small Business, Mid-size Business, Large Enterprises

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Q. What level of support does Tour24 offer?

Tour24 offers the following support options:
Email/Help Desk, Phone Support

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