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Sensay Logo

AI-enabled chatbot platform

Table of Contents

Sensay - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2025

Sensay overview

What is Sensay?

Sensay is an AI-enabled chatbot creation platform that enables businesses to build customized conversational agents. The software features a studio environment where users can fine-tune chatbot personalities and train them using knowledge bases that support multiple content formats, including files, websites, videos, and audio. Users can deploy it across various channels.

Sensay offers multilingual capabilities, analytics for monitoring chat performance, and more. The platform allows businesses to create chatbots for sales, customer support, and community management functions.

The system integrates with websites through a simple code snippet and provides access to chat history data to help businesses understand customer inquiries better. Sensay also includes API access for developers who want to build custom applications.

Key benefits of using Sensay

• Pre-qualify leads automatically - It helps capture key information upfront and route serious prospects to the team.

• Chatbot - The tool helps answer customer questions and engage leads.

Starting price

14.99flat rate /
per month

Alternatives

with better value for money

Sensay’s user interface

Ease of use rating:

Sensay reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

0

Sensay's features

A/B testing
AI copilot
AI/Machine learning
Augmented analytics
Automated responses
Chatbot
Code-free development
Contextual guidance
Customer experience management
Customer support
Customizable branding
For sales/marketing
Language detection
Lead capture
Lead qualification
Live chat
Multi-Channel communication
Multi-Language
Natural language processing
Pre-Configured bot
Proactive chat
Transcripts/Chat history

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Sensay pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

14.99

Per month

Features included:

  • 10 Knowledge Base Entries
  • 50 Conversations Per Month
  • Analytics
  • Embed Via Website Widget
  • Remove Sensay Branding
  • Multilingual Capabilities
  • Tone Customization
  • Data Encryption

Standard

67

Per month

Features included:

  • 20 Knowledge Base Entries
  • 500 Conversations Per Month
  • Analytics
  • Embed Via Website Widget
  • Remove Sensay Branding
  • Multilingual Capabilities
  • Tone Customization
  • Data Encryption
  • Conversation History

Professional

249

Per month

Features included:

  • 50 Knowledge Base Entries
  • 2500 Conversations Per Month
  • Analytics
  • Embed Via Website Widget
  • Remove Sensay Branding
  • Multilingual Capabilities
  • Tone Customization
  • Data Encryption
  • Conversation History
  • API Access

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Custom Knowledge Base Entries
  • Custom Conversations Per Month
  • Analytics
  • Embed Via Website Widget
  • Remove Sensay Branding
  • Multilingual Capabilities
  • Tone Customization
  • Data Encryption
  • Conversation History
  • API Access
  • Priority Support

User opinions about Sensay price and value

Value for money rating:

Sensay support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
24/7 (Live rep)
Chat
Knowledge Base

Training options

In Person
Live Online
Webinars
Documentation
Videos

Sensay FAQs

Q. What type of pricing plans does Sensay offer?

Sensay has the following pricing plans:
Starting from: $14.99/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Sensay?

Sensay has the following typical customers:
Small Business


Q. What languages does Sensay support?

Sensay supports the following languages:
English, Arabic, Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese


Q. Does Sensay offer an API?

No, Sensay does not have an API available.


Q. What level of support does Sensay offer?

Sensay offers the following support options:
Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Chat, Knowledge Base

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