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Ivanti ITSM vs Proactivanet Comparison (2026)
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Good recommendations?
Ivanti ITSM
5
5
4
5
3
4
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Proactivanet
5
43
4
9
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
With Ivanti® Neurons for ITSM, you gain a proven, robust IT service management solution that transforms help desks and support teams into strategic business enablers.
Proactivanet helps businesses manage their IT assets, services, and tasks in a comprehensive way. It is an ITAM/ITSM software that covers 100% of their needs, has gold-level certification from ITIL software scheme, and is certified in 13 PinkVERIFY 2011 processes.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
3.9
15
5
4
3
2
1
5
5
4
1
0
- Value for money
- Ease of use
- Features
- Customer support
4.8
52
5
4
3
2
1
43
9
0
0
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Not enoughreviews yet
Pros
Not enoughreviews yet
Cons
Not enoughreviews yet
Cons
Not enoughreviews yet
- Vendor responds to reviews
- Last reviewa year ago
- Vendor responds to reviews
- Last review2 years ago
Key features
- Total features8
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Asset Lifecycle Management
- Asset Tracking
- Availability Management
- CMDB
- Capacity Management
- Change Management
- Chat/Messaging
- Configuration Management
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard Creation
- Drag & Drop
- Email Management
- Help Desk Management
- IT Asset Management
- Incident Management
- Inventory Management
- Knowledge Base Management
- Monitoring
- Problem Management
- Self Service Portal
- Service Catalog
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Task Management
- Third-Party Integrations
- Workflow Management
- Total features34
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Asset Lifecycle Management
- Asset Tracking
- Availability Management
- CMDB
- Capacity Management
- Change Management
- Chat/Messaging
- Configuration Management
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard Creation
- Drag & Drop
- Email Management
- Help Desk Management
- IT Asset Management
- Incident Management
- Inventory Management
- Knowledge Base Management
- Monitoring
- Problem Management
- Self Service Portal
- Service Catalog
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Task Management
- Third-Party Integrations
- Workflow Management
Integrations
- Total integrationsN/A
- Total integrationsN/A
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