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Shadow
Cloud-based AI coworker for sales teams
Table of Contents
Shadow - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: September 2026
Shadow overview
What is Shadow?
Shadow is a cloud-based AI coworker designed for sales teams. It joins sales calls remotely in real time, provides live answers during active conversations, automates meeting preparation, handles post-call follow-ups, and updates CRM records without manual input. The platform retains and surfaces institutional knowledge accumulated by the team, making it accessible precisely when it is needed during live sales interactions.
Underpinning the single unified AI coworker interface is a multi-agent architecture: a crew of specialist AI agents operates autonomously across distinct stages of the sales workflow. This design allows Shadow to execute tasks concurrently across meeting prep, call participation, knowledge recall, and post-call automation rather than handling each in isolation. The result is end-to-end coverage of the sales workflow from a single interface.
Shadow targets sales teams and is deployed as a web-based, cloud-hosted solution that joins calls remotely, requiring no on-premise installation. By automating repetitive workflow tasks and preserving team knowledge in a retrievable format, Shadow reduces the manual overhead distributed across the sales cycle and keeps institutional knowledge from being lost between interactions.
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Shadow's key features
Most critical features, based on insights from Shadow users:
All Shadow features
Shadow alternatives
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Shadow support options
Typical customers
Platforms supported
Support options
Training options