ShiftComplete - 2026 Pricing, Features, Reviews & Alternatives

ShiftComplete replaces the clipboards, spreadsheets and WhatsApp groups that UK pubs, restaurants, cafés, bars and hotels use to run the day. The whole team uses one app on their phones.

Building the rota: staff set their availability weeks ahead, managers add events and weight the people they want on, and ShiftComplete builds a draft that is fair across the team. Managers drag shifts into place and publish to every phone. Split shifts of up to four blocks a day, custom staff areas, day notes, holiday requests, fixed weekly schedules and staff who work across venues are all covered. Each business can set which day its week starts.

Swapping shifts: staff can swap or give away a shift, a colleague accepts, and a manager or deputy approves. Managers are warned if the change would double-book someone, leave them short on rest or take them over 48 hours.

Clocking in: staff clock in and out on a phone or a shared tablet. Managers see hours worked against the rota and can download hours as a spreadsheet with a total per person.

Keeping records: temperature logs for every fridge, freezer and hot-hold point, with out-of-range readings flagged. Every menu item is mapped to the 14 UK allergens and can be searched from the floor. Checklists can differ by weekday and can ask for a photo. Incidents, maintenance, risk assessments and team announcements sit alongside them. Every entry is named and timestamped, which helps a venue show an EHO the records they ask for.

Running more than one site: a group dashboard, venue switching, area-manager roles, a weekly rollup and an audit log with CSV export.

For care: a training matrix, staff files, safe staffing levels, open shifts for bank staff, visit runs with check-in, and inspection packs.

During the 60-day free trial, with no card needed, the team adapts the set-up to how each business works and builds features that are missing. After that it costs £1.49 per staff member per month with every feature included, or £2.49 for care, with no per-site fee and no contract.