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SmartGig Logo

Traders, tickets, site plans and stages in one place

Table of Contents

SmartGig - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

SmartGig overview

What is SmartGig?

Most events aren't run from one system. Trader insurance sits in an inbox, pitch sizes in a spreadsheet, the running order in a shared doc and the site map on somebody's laptop. SmartGig puts those jobs with the event, so a change in one place shows up wherever it matters.

Trader Manager: collect trader, stallholder and exhibitor applications through your own form. Let applicants choose pitches, power and extras from your catalogue, ask for the documents each group needs, and see what's missing, expiring or waiting for review. Send invoices, take card payments through Stripe or record bank transfers, and handle share-of-sales agreements after the event. Bookings confirm themselves once the trader has paid and their paperwork is in order. Recurring markets run as one series, with regulars added to future dates once.

Ticketing: sell general admission, allocated seating, timed sessions and day passes from your own event page with 0% SmartGig commission. A waiting room keeps busy on-sales orderly, and buyers can choose seats together.

Site Plan: place booked pitches at the size each trader paid for, alongside stages, toilets, gates and access routes. Share staff and visitor maps from the same plan.

Stage Manager: collect act availability and technical requirements, check changeovers and clashes, and publish running orders to each stage crew.

Transport Manager: plan deliveries and collections around vehicle capacity, loads and time windows, import jobs from Current RMS and give each driver their stops on their phone.

On the day, gate teams check in ticket holders and traders with the free SmartGig Scanner app for iPhone and Android. Traders, acts and drivers get their own pages, so they stop ringing the office to ask where they're meant to be.

SmartGig is built in the UK by Positive Climb LTD. The base platform and compliance tracking are free; paid modules start at £10 a month plus VAT, with a 14-day trial and no card needed.

Starting price


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SmartGig’s user interface

Ease of use rating:

SmartGig reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

5

4

3

2

1

0

0

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SmartGig's key features

Most critical features, based on insights from SmartGig users:

Access control
Access controls/permissions
Activity dashboard
Activity tracking
Agenda management
AI copilot
AI text generation
Alerts/Notifications
API
Artist Management

All SmartGig features

Access control
Access controls/permissions
Activity dashboard
Activity tracking
Agenda management
AI copilot
AI text generation
Alerts/Notifications
API
Artist Management
Attendance management
Attendee management
Attendee surveys
Audience engagement
Autonomous task execution
Barcode/Ticket scanning
Booking management
Budget management
Calendar management
Class registration
Collaboration tools
Communication management
Conferences/Conventions
Contact management
Contract/License management
Credential management
Credit card processing
CRM
Cross-system integration
Customer data management
Customizable branding
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Data import/export
Discount management
Drag & drop
Electronic payments
Email Automation
Email customization
Email marketing
Email reminders
Email templates
Employee management
Engagement tracking
Event agendas and schedules
Event calendar
Event creation
Event management
Event maps
Event registration
Event scheduling
Event ticketing
Event website creation
Exhibition management
Feedback management
Film Planning
For Film Festivals
Forms management
For Music Festivals
Generative ai
Group registration
Guest Accreditation
Guest list management
Help desk management
Hotel and transportation planning
Lead capture
Live chat
Marketing automation
Meeting management
Mobile access
Mobile alerts
Mobile check-in
Multi-Event
Multi-Language
Multi-step planning
Online registration
Online ticketing
Onsite ticketing
Performance and reliability
Personalization
Private chat
Promotions management
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Real-Time updates
Refund management
Registration management
Reporting/Analytics
Reporting and dashboards
Reporting & statistics
Role-Based permissions
Sales reports
Sales trend analysis
Season tickets
Session scheduling
Site selection
SMS reminders
Social media integration
Social promotion
Speaker management
Speaker submissions
Sponsorship management
Staff management
Staff scheduling
Supplier procurement
Support ticket management
Survey/Poll management
Surveys & feedback
Third-Party integrations
Ticketing
Transportation management
User registration process
Vendor management
Venue management
Visitor registration
Volunteer management
Wait list management
Website integration
Website management
Weddings/Parties

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SmartGig support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

Documentation
Videos
Live Online

SmartGig FAQs

Q. Who are the typical users of SmartGig?

SmartGig has the following typical customers:
Small Business, Mid-size Business

These products have better value for money


Q. What level of support does SmartGig offer?

SmartGig offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base

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