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Solvedesk
Cloud-based IT operations platform for MSPs
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Solvedesk - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: October 2026
Solvedesk overview
What is Solvedesk?
Solvedesk is a cloud-based IT operations platform that consolidates ticket management, asset inventory, remote access, and infrastructure monitoring into a single environment for internal IT teams and managed service providers (MSPs) operating in Brazil.
Solvedesk supports the full IT service lifecycle, from incident intake and categorization through asset tracking, remote desktop sessions, and proactive monitoring of devices and services. Teams can configure service-level agreement (SLA) rules, automate ticket routing, and generate reports on operational performance, giving IT managers the data needed to evaluate team efficiency and infrastructure health. The platform is designed to scale across organizations of varying sizes, supporting both in-house IT departments and MSPs managing multiple client environments from a centralized interface.
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Solvedesk’s user interface
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Solvedesk's key features
Most critical features, based on insights from Solvedesk users:
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Solvedesk alternatives
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Solvedesk support options
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Solvedesk FAQs
Q. What level of support does Solvedesk offer?
Solvedesk offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat