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Surefyre Logo

Cloud-based customer relationship management (CRM) solution

Table of Contents

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Surefyre - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Surefyre overview

What is Surefyre?

Surefyre is a cloud-based customer relationship management (CRM) solution designed for the needs of insurance agents. It is suitable for multiple types of carriers including property, casualty, life, and health care insurance providers. The application retains customer information by automatically generating personal and commercial policies whenever new leads are added to the system. This allows agents to receive a commission on all sales generated after sending just one lead.

Features include a customer information system, commission tracking, document generation and task assignment. The built-in progress dashboard enables agents to track their monthly progress and keep track of deals closed and commissions generated. It also tracks commission generated by third-party agents and carriers.

Starting price

2000 /
per month

Alternatives

with better value for money

Surefyre’s user interface

Ease of use rating:

Surefyre reviews

Overall rating

4.7

/5

17

Positive reviews

94

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.53/10
Rating distribution

5

4

3

2

1

14

2

0

0

1

Pros
“Overall, this team is talented, friendly, innovative and most of all offers a comfortable solution to small business CRM needs.”
Verified reviewer profile picture

Tammy B.

Owner

“I didn't think we could find this kind of software and service for the money. I am impressed and highly satisfied.”
GL

Gail L.

Manager / Administration

“It's easy to learn, quick and easy to navigate and awesome to use.”
SB

Shannon B.

Enrollment Administrator

Cons
“Very difficult to get into at first, once you get the hang of it then it is very easy. Until then, it can be frustrating.”
Verified reviewer profile picture

Ingrid V.

Insurance Doctor

“Since our last CRM was so simple and rigid, it was difficult to learn all of the different ways we could use the system.”
Verified reviewer profile picture

Andrew H.

COO

“Nothing, and I can't stress this enough, NOTHING works.”
CM

Cody M.

IT

Who uses Surefyre?

Based on 17 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Insurance
Internet

Use cases

- Not enough reviews
-
-
-
-
-

Surefyre's key features

Most critical features, based on insights from Surefyre users:

Contact management
Insurance Rating
Insurance policy management
Reinsurance administration
Quotes/Estimates
Commission management

All Surefyre features

Features rating:

API
Broker/Agent portal
Calendar/Reminder system
Cancellation tracking
Carrier upload
Commercial
Commercial Lines
Comparative insurance rating
CRM
Dashboard
Document management
Document storage
Email management
For Auto Insurance
For Casualty Insurance
For Disability Insurance
For Homeowners Insurance
For long term care
For Medical Malpractice
For Personal Insurance
For Professional Liability
Insurance policy processing
Interaction tracking
Internal chat integration
Lead management
Lead qualification
Marketing automation
MGA Administration
Multi-State
Multiple Line Rating
Performance metrics
Policy issuance
Policy management
Rating engine
Reinstatement tracking
Renewal management
Reporting/Analytics
Risk assessment
Sales pipeline management
Search/Filter
Segmentation
Self service portal
Task management
Underwriting management
Workflow management

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Surefyre pricing

Value for money rating:

Starting from

2000

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Surefyre price and value

Value for money rating:

To see what individual users think of Surefyre's price and value, check out the review snippets below.

“Overall, this team is talented, friendly, innovative and most of all offers a comfortable solution to small business CRM needs.”
Verified reviewer profile picture

Tammy B.

Owner

“I didn't think we could find this kind of software and service for the money. I am impressed and highly satisfied.”
GL

Gail L.

Manager / Administration

Surefyre support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat

Training options

Documentation
Live Online
Webinars

Surefyre FAQs

Q. Who are the typical users of Surefyre?

Surefyre has the following typical customers:
Mid Size Business, Small Business

These products have better value for money


Q. What languages does Surefyre support?

Surefyre supports the following languages:
English


Q. Does Surefyre offer an API?

No, Surefyre does not have an API available.


Q. What level of support does Surefyre offer?

Surefyre offers the following support options:
Chat

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