App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Bitrix24 Logo
Bitrix24
4.2
(806)

Write a review

100% free CRM, collaboration, and communication tool suite

visit website

(374)

Bitrix24 Pricing, Features, Reviews and Alternatives

Bitrix24 product overview

Price starts from

61

Per month

Flat Rate

What is Bitrix24?

Bitrix24 is a free collaboration platform. Bitrix24 serves users by providing tools such as a CRM, document management, tasking, time management, and project management integrated in a social-style environment which incorporates user profiles, liking, commenting, instant messaging, and content sharing.

Key benefits of using Bitrix24

Bitrix24 provides an communications and collaboration platform that covers internal operations as well as external relations. Having the full tool set in a single cloud service provides technical advantages like unified search and human-facing advantages like the need only to acclimate to one user interface.
Bitrix24 lets you:
— store, search, share and discuss documents and other objects;
— coordinate schedules, tasks, and projects;
— manage external communications via CRM and extranet all with minimal navigation.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Knowledge Base
Chat
24/7 (Live rep)

Training options

Documentation
Videos
Webinars

Bitrix24 pricing information

Value for money

4.2

/5

806

Starting from

61

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Bitrix24 features

Functionality

4.2

/5

806

Total features

425

117 categories

Most valued features by users

Collaboration Tools
Access Controls/Permissions
Alerts/Notifications
Third-Party Integrations
Search/Filter
Document Management
File Sharing
Document Storage

Bitrix24 users reviews

Overall Rating

4.2

/5

806

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.89/10
Rating distribution

5

4

3

2

1

347

314

98

21

26

Pros
Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.
Probably most of all I liked a good IP-telephony. It is convenient to use, easy to integrate.
I can run verity of project at the same time thanks to the amazing feature and tools that provided by Betrix24.
Cons
Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.
Often, formal replies come from her instead of solving problems. Tech support leaves its customers alone with problems.
Storing and uploading a large size files is keep get interrupted and very frustrating experience with it.

Bitrix24 FAQs

Q. What type of pricing plans does Bitrix24 offer?

Bitrix24 has the following pricing plans:
Starting from: $61.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Bitrix24?

Bitrix24 has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Bitrix24 support?

Bitrix24 supports the following languages:
Chinese (Simplified), Chinese (Traditional), English, French, German, Indonesian, Italian, Japanese, Polish, Portuguese, Spanish, Thai, Turkish, Vietnamese


Q. Does Bitrix24 support mobile devices?

Bitrix24 supports the following devices:
Android, iPad, iPhone


Q. Does Bitrix24 offer an API?

Yes, Bitrix24 has an API available for use.


Q. What other apps does Bitrix24 integrate with?

Bitrix24 integrates with the following applications:
authorize.net, Zadarma, Microsoft Outlook, PayPal, Google Analytics 360, Dropbox Business, Jira, Time Doctor, Zapier, QuickBooks Online Advanced, Google Docs, Gmail, DocuSign, OneDrive, Apache OpenOffice, Google Drive, Box, Pipedrive, FreshBooks, Azure Active Directory, WordPress, UniSender, 3CX, Stripe, Jotform, SendPulse, SugarCRM, Microsoft 365, Plivo, Asterisk, Meta for Business, Quickbooks Online, Dropbox Paper, LibreOffice, Google Calendar, Mailchimp, Braintree, Asana, Xero, Evernote Teams, Operations Hub, Zendesk Suite


Q. What level of support does Bitrix24 offer?

Bitrix24 offers the following support options:
FAQs/Forum, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep)

Related categories