TapIn - 2026 Pricing, Features, Reviews & Alternatives

TapIn is a cloud-based patient check-in and therapist notification system built for therapy practices operating without front desk staff. Deployed on any iPad as a waiting room kiosk, the solution allows patients to tap their therapist's name at arrival, triggering an instant silent push notification to the therapist's iPhone, Android device, or Apple Watch. No receptionist, doorbell, or door knock is required. Initial setup takes approximately five minutes, with no on-premises infrastructure, training calls, or onboarding sessions needed.

TapIn is designed for solo practitioners and small-to-mid-size practices across speech therapy, physical therapy, mental health and counseling, pediatric therapy, and chiropractic. The platform supports unlimited kiosks per account across all locations, making it suitable for practices operating in shared or multi-room spaces. A web dashboard provides centralized management of therapists, kiosks, and check-in activity. Custom branding and practice analytics are included, and per-seat pricing with free admin users allows cost to scale with practice size.

Security and privacy are addressed through HIPAA-compliant design: no protected health information is collected or stored, all data is transmitted over SSL encryption, and check-in records are automatically deleted after 24 hours (configurable). An optional anonymous check-in mode allows name collection to be disabled entirely. TapIn operates independently of existing scheduling and documentation platforms such as SimplePractice or TherapyNotes, requiring no integration to function alongside them. A 14-day free trial is available with no credit card required.