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Therap Logo

Person-Centered. Data-Driven.

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Therap - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Therap overview

What is Therap?

Therap Services is the national leader in HIPAA-compliant electronic documentation solutions for organizations in Long-Term Services and Supports (LTSS), Home and Community-Based Services (HCBS), and other human services industries.

The system caters to a wide range of providers, including those serving individuals with intellectual and developmental disabilities, community employment and vocational rehabilitation programs, special education and school health services, aging and home health agencies, and autism programs.

Therap's key features include electronic health record (EHR) capabilities, electronic visit verification (EVV) to track and manage service visits, comprehensive incident reporting and management tools, and person-centered planning tools to support individualized service goals and outcomes.

Additionally, the system includes functionality to manage waiver slots and waiting lists, helping providers streamline day-to-day operations.

Starting price


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Therap’s user interface

Ease of use rating:

Therap pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(22)
5(54)

What do users say about Therap?

However, if you need to specifically look at your own documentation, you have to use the "search engine."I

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Who uses Therap?

Based on 77 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Hospital & Health Care
Individual & Family Services
Mental Health Care
Non-Profit Organization Management
Others

Use cases

Electronic Medical Records
Assisted Living
Long Term Care
Home Care
Home Health Care

Therap's key features

Most critical features, based on insights from Therap users:

Incident management
Reporting & statistics

All Therap features

Features rating:

Activity dashboard
Activity tracking
Attendance tracking
Billing & invoicing
Care plan management
Charting
Claims management
Compliance tracking
Customizable reports
Document management
Document storage
EMR/EHR
For long term care
HIPAA compliant
Home health care management
Incident management
Insurance eligibility verification
Lab integration
Medication database
Medication history
Medication management
Mobile access
Records management
Reporting & statistics
Scheduling
Task scheduling
Visit verification

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Therap pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Therap price and value

Value for money rating:

To see what individual users think of Therap's price and value, check out the review snippets below.

“Teams mention a steep learning curve for novel staff and some advanced features require extra training, which can slow and initial system implementation.”
VA

Vicky A.

Account Manager

“Exactly what you are required to chart/document is person-centered based on the clients plans & protocols.”
RW

Renee W.

Direct support professional

Therap support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
FAQs/Forum
Knowledge Base
Email/Help Desk
Phone Support

Training options

Live Online
Documentation
Webinars
Videos
In Person

Therap FAQs

Q. Who are the typical users of Therap?

Therap has the following typical customers:
Small Business, Large Enterprises, Freelancers, Mid-size Business

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Q. Does Therap support mobile devices?

Therap supports the following devices:
Android, iPhone, iPad


Q. What level of support does Therap offer?

Therap offers the following support options:
24/7 (Live rep), Chat, FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support

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