App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

AxisCare Logo
AxisCare
4.6
(666)

Write a review

Empowering Home Care Through State-of-the-Art Software

visit website

(12)

AxisCare Pricing, Features, Reviews and Alternatives

AxisCare product overview

Price starts from

200

Per month

Per Feature

What is AxisCare?

AxisCare is an award-winning, web-based home care scheduling and management platform designed for Personal Care home care agencies in all 50 states and 10 different countries, that provides free and unlimited training and support.

Key benefits of using AxisCare

? Schedule with ease, using drag and drop functionality to create and fill shifts with the click of a button, and color coded calendars to track things like missed clock ins, open visits, and more.

? AxisCare allows agency owners to easily manage caregivers by tracking overtime, break times, GPS clock-ins, background checks and certifications, and symptom screening, all while maintaining effective communication with HIPAA compliant two-way chat.

? Agencies can create specialized forms using the user-friendly custom forms builder, filling them out directly on profiles, helping them to take their forms paperless.

? The AxisCare mobile app allows caregivers to clock in and out, document ADLs and care notes, respond to open visit requests, track upcoming/historical visit data, e-sign for visits, chat with office staff, and more.

? Gain complete visibility into all aspects of your agency by tracking revenue, payroll, hours of care provided, referrals and much more using Custom Reports and our robust Business Intelligence tool.

? AxisCare's client portal gives clients and their families access to calendars, care notes, forms, and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Chat
Email/Help Desk
Phone Support

Training options

Live Online
Videos
Webinars
In Person
Documentation

AxisCare pricing information

Value for money

4.5

/5

666

Starting from

200

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

AxisCare features

Functionality

4.3

/5

666

Total features

72

4 categories

Most valued features by users

Reporting & Statistics
HIPAA Compliant
Activity Dashboard
Reminders
Scheduling
Appointment Management
Patient Records Management
Billing & Invoicing

Functionality contenders

AxisCare users reviews

Overall Rating

4.6

/5

666

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.89/10
Rating distribution

5

4

3

2

1

498

133

20

10

5

Pros
One of the best things about Axiscare is that they have really responsive and helpful support staff. We have been in need of frequent help, and they have provided that in spades.
I am giving a very positive review because my company had survived during the lockdown because of this system, I was able to operate without any help for 4 months.
I love that it has the majority of features I was looking for. It is very easy to use and the service of the staff is amazing.
Cons
Few features are missing compare to HHA Exchange such as running exclusion list of employees and unable to view authorizations from mco.
There was not a lot of training for administrators and/or users. Also, there is no way to correct mistakes on entries.
I have the most trouble with the geo mapping for clocking in.

Overall rating contenders

AR
AvatarImg

Verified reviewer

Individual & Family Services, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

No Surprises

Reviewed 3 years ago

Can't say enough good things. Absolutely love this software over all the competitors we've had in the past. Hands down the best out there for the price.

Pros

It may not be the "prettiest" but it is very user friendly and most importantly IT WORKS. Our company has been through 3 other software platforms over the last 8 years. All previous companies over promised and under performed. Do not be distracted by fancy software features. Those fancy features do not do you any good if the core software doesn't work. AxisCare works! No data loss, no saving issues, rarely down for maintenance and easy to navigate.

Cons

I really can't answer this question because AxisCare is always rolling out new functions and features and they listen to what their clients want. There have been multiple features our office has needed that were added within a few months. That's unheard of in this industry!

PB
AvatarImg

Patricia B.

Hospital & Health Care, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A click here aand click there!

Reviewed 3 years ago

I have had a fantastic experience with Axis Care my company now runs about 10 different sites from Axis Care. Everyone from the sales team to support have always been great! I have had a few issues with people responding in a timely fashion but for the most part it has been a great experience.

Pros

It streamlines the scheduling process. All I need to know and see is at the tip of my fingers. A click here a click there and bam its all there for me viewing comfort. No searching in multiple software for the information I need. It was easy to teach and train new office staff coming in how to use and the HELP videos are phenomonal.

Cons

All the changes. Don't get me wrong I love the changes once I learn to work with them, but I think there could be better warning of changes.

BD
AvatarImg

Bryan D.

Hospital & Health Care, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Axiscare-works about half of the time.

Reviewed a year ago

I have wasted up to an hour trying to input the same information over and over. Sometimes the input is eventually accepted-sometimes not. I work for a small non-profit agency and my supervisors have better things to do than act as tech support for Axiscare. Axiscare is being short-sighted by not to support end users more directly and not adding end user accessible troubleshooting features.

Pros

The Axiscare concept is certainly an improvement over the pen and paper home care client documentation we completed before Axiscare was adopted. When it works, Axiscare saves us valuable time by eliminating the need to fill-out paper forms and the software communicates the details of every client visit in real time.

Cons

The Axiscare software malfunctions about half of the time. The most frequent problem is refusing input. There is not any way to move on to the next step. Axiscare needs to add a reset or reload function that the user can readily access. Axiscare should offer tech support directly to each user via a messaging function outside. of the app itself and not just to an organization's supervisory staff.

Vendor response

Hi Bryan, Thank you for your review of AxisCare. I am sorry to hear of the issues that you are reporting here. We highly encourage you to reach out to our Support Team for immediate assistance when you have these types of issues. You can call 800-528-6201 or email support@axiscare.com. In addition, we have live Support Chat available from any page in AxisCare. Simply go to the "?" icon at top right,...

TT
AvatarImg

Thao T.

Medical Practice, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

User review

Reviewed 3 months ago
Pros

Easy to use, easy access at anytime and any where

Cons

I don't have any problem with it. But one thing you can improve is when the time come closer to the due date maybe 3 days before, if you can generate an email reminder that would be greatly appreciated.

Vendor response

Thank you for taking the time to leave a review. We're glad to hear that you find our software easy to use and accessible. We appreciate your suggestion about sending email reminders 3 days before the due date. We're always looking for ways to improve, and we'll definitely take your feedback into consideration. Thank you again for your review and for being a valued customer.

PP
AvatarImg

Prince P.

Health, Wellness and Fitness, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Service Coordinator and Scheduler

Reviewed 3 years ago

The software has really help with our effectiveness and organization of supports.

Pros

The automated accounting piece for billing and payroll. Potential employees applying directly on line, the messaging to interact with staff. Clock in and out system is really good. Kilometers and expense input is really good as well.

Cons

Administrators should get some sort of notification when shift has been picked or accepted by some one.

AxisCare FAQs

Q. What type of pricing plans does AxisCare offer?

AxisCare has the following pricing plans:
Starting from: $200.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of AxisCare?

AxisCare has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

See alternatives

Q. What languages does AxisCare support?

AxisCare supports the following languages:
English

See alternatives

Q. Does AxisCare support mobile devices?

AxisCare supports the following devices:
Android, iPad, iPhone

See alternatives

Q. Does AxisCare offer an API?

No, AxisCare does not have an API available.

See alternatives

Q. What other apps does AxisCare integrate with?

AxisCare integrates with the following applications:
Microsoft Outlook, IPS, ApplicantStack, QuickBooks Online Advanced, Hireology, Paychex Flex, Paylocity, CardConnect, Quickbooks Online, Keap, Google Calendar, Home Care Pulse | Experience Management, Twilio, Google Maps, Microsoft Excel

See alternatives

Q. What level of support does AxisCare offer?

AxisCare offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support

See alternatives

Related categories