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Empowering Home Care Through State-of-the-Art Software
Typical customers
Platforms supported
Support options
Training options
Value for money
4.5
/5
666
Starting from
200
Per month
Per Feature
Value for money contenders
Functionality
4.3
/5
666
Total features
72
4 categories
Functionality contenders
Overall Rating
4.6
/5
666
Positive reviews
498
133
20
10
5
Overall rating contenders
Verified reviewer
Individual & Family Services, 201-500 employees
Used daily for 2+ years
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Can't say enough good things. Absolutely love this software over all the competitors we've had in the past. Hands down the best out there for the price.
It may not be the "prettiest" but it is very user friendly and most importantly IT WORKS. Our company has been through 3 other software platforms over the last 8 years. All previous companies over promised and under performed. Do not be distracted by fancy software features. Those fancy features do not do you any good if the core software doesn't work. AxisCare works! No data loss, no saving issues, rarely down for maintenance and easy to navigate.
I really can't answer this question because AxisCare is always rolling out new functions and features and they listen to what their clients want. There have been multiple features our office has needed that were added within a few months. That's unheard of in this industry!
Patricia B.
Hospital & Health Care, 51-200 employees
Used daily for 1-2 years
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I have had a fantastic experience with Axis Care my company now runs about 10 different sites from Axis Care. Everyone from the sales team to support have always been great! I have had a few issues with people responding in a timely fashion but for the most part it has been a great experience.
It streamlines the scheduling process. All I need to know and see is at the tip of my fingers. A click here a click there and bam its all there for me viewing comfort. No searching in multiple software for the information I need. It was easy to teach and train new office staff coming in how to use and the HELP videos are phenomonal.
All the changes. Don't get me wrong I love the changes once I learn to work with them, but I think there could be better warning of changes.
Bryan D.
Hospital & Health Care, 51-200 employees
Used daily for 6-12 months
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I have wasted up to an hour trying to input the same information over and over. Sometimes the input is eventually accepted-sometimes not. I work for a small non-profit agency and my supervisors have better things to do than act as tech support for Axiscare. Axiscare is being short-sighted by not to support end users more directly and not adding end user accessible troubleshooting features.
The Axiscare concept is certainly an improvement over the pen and paper home care client documentation we completed before Axiscare was adopted. When it works, Axiscare saves us valuable time by eliminating the need to fill-out paper forms and the software communicates the details of every client visit in real time.
The Axiscare software malfunctions about half of the time. The most frequent problem is refusing input. There is not any way to move on to the next step. Axiscare needs to add a reset or reload function that the user can readily access. Axiscare should offer tech support directly to each user via a messaging function outside. of the app itself and not just to an organization's supervisory staff.
Hi Bryan, Thank you for your review of AxisCare. I am sorry to hear of the issues that you are reporting here. We highly encourage you to reach out to our Support Team for immediate assistance when you have these types of issues. You can call 800-528-6201 or email support@axiscare.com. In addition, we have live Support Chat available from any page in AxisCare. Simply go to the "?" icon at top right,...
Thao T.
Medical Practice, 51-200 employees
Used weekly for 2+ years
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Easy to use, easy access at anytime and any where
I don't have any problem with it. But one thing you can improve is when the time come closer to the due date maybe 3 days before, if you can generate an email reminder that would be greatly appreciated.
Thank you for taking the time to leave a review. We're glad to hear that you find our software easy to use and accessible. We appreciate your suggestion about sending email reminders 3 days before the due date. We're always looking for ways to improve, and we'll definitely take your feedback into consideration. Thank you again for your review and for being a valued customer.
Prince P.
Health, Wellness and Fitness, 11-50 employees
Used daily for 1-2 years
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The software has really help with our effectiveness and organization of supports.
The automated accounting piece for billing and payroll. Potential employees applying directly on line, the messaging to interact with staff. Clock in and out system is really good. Kilometers and expense input is really good as well.
Administrators should get some sort of notification when shift has been picked or accepted by some one.
AxisCare has the following pricing plans:
Starting from: $200.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of AxisCare?
Q. Does AxisCare support mobile devices?
Q. What other apps does AxisCare integrate with?