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Person-Centered. Data-Driven.

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Therap - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: September 2026

Therap overview

What is Therap?

Therap Services is the national leader in HIPAA-compliant electronic documentation solutions for organizations in Long-Term Services and Supports (LTSS), Home and Community-Based Services (HCBS), and other human services industries.

The system caters to a wide range of providers, including those serving individuals with intellectual and developmental disabilities, community employment and vocational rehabilitation programs, special education and school health services, aging and home health agencies, and autism programs.

Therap's key features include electronic health record (EHR) capabilities, electronic visit verification (EVV) to track and manage service visits, comprehensive incident reporting and management tools, and person-centered planning tools to support individualized service goals and outcomes.

Additionally, the system includes functionality to manage waiver slots and waiting lists, helping providers streamline day-to-day operations.

Starting price


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Therap’s user interface

Ease of use rating:

Therap reviews

Overall rating

4.7

/5

100

Positive reviews

79

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.79/10
Rating distribution

5

4

3

2

1

71

25

3

1

0

Pros
“Support style - Therap contacts sometimes respond to request for assistance and direct questions by referring user back to finding guides and while it is important for us to utilize all the guides available it is not always the most efficient way to assist us to move forward when quick system functionality help is needed (especially for new system users).”
AC

Anne C.

Director of Information Systems

“I wish there was a push notification for when documentation was not started for a shift.”
LM

Lindsey M.

Residential Program Manager

“Would like it to not take you out of the search of data when you need to send an scomm.”
CS

Chris S.

Day program supervisor

Cons
“Sometimes it can be very laggy. When it is laggy it can take forever”
CC

Cody C.

Targeted case manager

“Learning how to use it was tedious and there has to be a curriculum which I am learning about during this conference”
LA

Lisa A.

House coordinator

“It was a struggle adjusting to a new way of documenting.”
WP

Wendy P.

Assistant program manager

Who uses Therap?

Based on 100 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Mental Health Care
Individual & Family Services
Hospital & Health Care
Non-Profit Organization Management
Others

Use cases

Home Care
Electronic Medical Records
Long Term Care
Assisted Living
Home Health Care

Therap's key features

Most critical features, based on insights from Therap users:

For long term care
Billing & invoicing
Scheduling

All Therap features

Features rating:

Activity dashboard
Activity tracking
Attendance tracking
Billing & invoicing
Care plan management
Charting
Claims management
Compliance tracking
Customizable reports
Document management
Document storage
EMR/EHR
For long term care
HIPAA compliant
Home health care management
Incident management
Insurance eligibility verification
Lab integration
Medication database
Medication history
Medication management
Mobile access
Records management
Reporting & statistics
Scheduling
Task scheduling
Visit verification

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Therap pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Therap price and value

Value for money rating:

To see what individual users think of Therap's price and value, check out the review snippets below.

“Support style - Therap contacts sometimes respond to request for assistance and direct questions by referring user back to finding guides and while it is important for us to utilize all the guides available it is not always the most efficient way to assist us to move forward when quick system functionality help is needed (especially for new system users).”
AC

Anne C.

Director of Information Systems

“I wish there was a push notification for when documentation was not started for a shift.”
LM

Lindsey M.

Residential Program Manager

Therap support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
FAQs/Forum
Knowledge Base
Email/Help Desk
Phone Support

Training options

Live Online
Documentation
Webinars
Videos
In Person

Therap FAQs

Q. Who are the typical users of Therap?

Therap has the following typical customers:
Small Business, Large Enterprises, Freelancers, Mid-size Business

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Q. Does Therap support mobile devices?

Therap supports the following devices:
Android, iPhone, iPad


Q. What level of support does Therap offer?

Therap offers the following support options:
24/7 (Live rep), Chat, FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support

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