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Therap Logo

Person-Centered. Data-Driven.

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Therap - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: October 2026

Therap overview

What is Therap?

Therap Services is the national leader in HIPAA-compliant electronic documentation solutions for organizations in Long-Term Services and Supports (LTSS), Home and Community-Based Services (HCBS), and other human services industries.

The system caters to a wide range of providers, including those serving individuals with intellectual and developmental disabilities, community employment and vocational rehabilitation programs, special education and school health services, aging and home health agencies, and autism programs.

Therap's key features include electronic health record (EHR) capabilities, electronic visit verification (EVV) to track and manage service visits, comprehensive incident reporting and management tools, and person-centered planning tools to support individualized service goals and outcomes.

Additionally, the system includes functionality to manage waiver slots and waiting lists, helping providers streamline day-to-day operations.

Starting price


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Therap’s user interface

Ease of use rating:

Therap review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(30)
5(76)

What do users say about Therap?

Reviewers appreciate Therap for its user-friendly interface, which they say makes daily tasks and information lookup much easier. They find it convenient to access and organize client records, with many noting that having all documentation in one place improves efficiency and reduces reliance on paper files. They also like the secure sharing of information among teams and external partners.

Users report that while Therap is generally easy to use, some experience a steep learning curve, especially for new staff or those less familiar with electronic systems. They mention that extra training is often needed for advanced features and documentation management.

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Who uses Therap?

Based on 107 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Hospital & Health Care
Non-Profit Organization Management
Individual & Family Services
Mental Health Care
Others

Use cases

Home Care
Electronic Medical Records
Long Term Care
Human Services
Home Health Care

Therap's key features

Most critical features, based on insights from Therap users:

Incident management
Charting
Reporting & statistics
Document management
Scheduling

All Therap features

Features rating:

Activity dashboard
Activity tracking
Attendance tracking
Billing & invoicing
Care plan management
Charting
Claims management
Compliance tracking
Customizable reports
Document management
Document storage
EMR/EHR
For long term care
HIPAA compliant
Home health care management
Incident management
Insurance eligibility verification
Lab integration
Medication database
Medication history
Medication management
Mobile access
Records management
Reporting & statistics
Scheduling
Task scheduling
Visit verification

Therap alternatives

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Therap pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Therap price and value

Value for money rating:

To see what individual users think of Therap's price and value, check out the review snippets below.

“One area that could be improved in the training is the use of Therap simulations when teaching the different topics and procedures. Although the instructor explained the topics and provided information about the required processes, there was limited hands-on demonstration or simulation within the Therap system.”
MG

Mohammed G.

Area Director

“I understand the importance of maintaining accurate and consistent documentation, particularly because information entered into Therap may be used for service verification, billing, compliance, quality assurance, and program monitoring purposes.”
MG

Mohammed G.

Area Director

Therap integrations (0)

Integrations rated by users

We looked at 107 user reviews to identify which products are mentioned as Therap integrations and how users feel about them.

Integration rating: 5.0 (1)

“Not rated with our forms”

LG

Lakitha G.

Residential Managers

Integration rating: 5.0 (1)

Therap support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
FAQs/Forum
Knowledge Base
Email/Help Desk
Phone Support

Training options

Live Online
Documentation
Webinars
Videos
In Person

Therap FAQs

Q. Who are the typical users of Therap?

Therap has the following typical customers:
Small Business, Large Enterprises, Freelancers, Mid-size Business

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Q. What level of support does Therap offer?

Therap offers the following support options:
24/7 (Live rep), Chat, FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support

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