Tracefix - 2026 Pricing, Features, Reviews & Alternatives

Tracefix is cloud-based field service management software built for small to mid-sized field service businesses with one to fifteen or more technicians. It covers the full service workflow: job ticketing via ticket entry, client form, or QR code scan on equipment; technician scheduling with time-slot assignment and notifications; on-site digital checklists, photo capture, parts tracking, and voice dictation; digital signature capture on mobile; and automatic PDF report generation delivered in approximately ten minutes. Office staff access the platform via web browser while field technicians work from mobile devices on-site. A 14-day free trial is available with no credit card required.

The platform addresses compliance-heavy verticals with dedicated tooling. HVAC and refrigeration teams get a refrigerant log and annual F-gas register that update automatically, eliminating paper-based log sheets and manual year-end reconstruction. Equipment history and compliance records are maintained continuously, giving businesses an audit-ready record at all times. A writing assistant, available from the Solo plan and above, helps technicians compose report text on-site. API and webhook integrations connect Tracefix to external systems.

Tracefix serves a broad range of field service industries including HVAC and refrigeration, elevators and access systems, IT and managed service providers, facility management, cleaning services, solar energy and EV charging, equipment repair and after-sales, and property maintenance. Pricing is structured per company rather than per technician, with unlimited reports and photos on paid plans. Plans scale from solo operators to enterprise teams operating across multiple branches.