UIA Cita - 2026 Pricing, Features, Reviews & Alternatives

UIA Cita is a cloud-based CRM built for real estate agencies of any size operating in Spain, combining traditional pipeline management with an AI agent that handles WhatsApp conversations autonomously around the clock. The platform qualifies incoming leads, schedules property visits, and executes follow-up sequences without human intervention, covering nights, weekends, and holidays. It connects to an agency's existing WhatsApp Business account alongside integrations with OpenAI, Google Calendar, Idealista, and Fotocasa, and requires no installation or technical knowledge to operate. A 14-day free trial is available with no long-term contract.

Core functionality spans a unified WhatsApp inbox with AI-to-human handoff, property portfolio management with buyer-property compatibility matching, calendar and task management for visits and valuations, and proactive re-engagement of dormant leads. The AI persona is configurable through a per-agency knowledge base that reflects the agency's tone, listings, and proprietary data. Automated monthly WhatsApp updates deliver property valuations to prospective sellers, and branded PDF valuation reports can be generated for property owners. Instant lead alerts include a qualification score and a recommended next action, giving agents prioritized context before any human interaction begins.

UIA Cita targets independent agencies and multi-agent teams seeking to reduce manual workload in lead management and property owner acquisition. Each agency operates within an isolated data environment backed by an immutable audit log and encrypted off-server backups, with full ownership of all lead and owner data retained by the agency. An integrated ROI calculator estimates time saved and incremental revenue, supporting internal business-case evaluation.