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Upfirst
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-based answering software for small businesses
Table of Contents
Upfirst - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Upfirst overview
What is Upfirst?
Upfirst is an AI-powered answering service and virtual receptionist designed to help small businesses never miss another call. The affordable solution handles incoming calls exactly how you would want a human receptionist to, at a fraction of the cost of traditional answering services.
Upfirst's AI agent can be customized to ask the right questions, gather crucial details from callers, and route important leads directly to users. It takes messages and delivers essential information to users' inbox, ensuring no opportunity is missed. The virtual receptionist always follows instructions, providing a positive experience for customers while sticking to the information provided during training.
With 24/7 availability, Upfirst's AI answering service makes affordable around-the-clock coverage a reality for small businesses across a wide range of industries, including law firms, real estate, accounting, restaurants, insurance, and more.
Key benefits of using Upfirst
Starting price
per month
Upfirst’s user interface
Upfirst reviews
Overall rating
5.0
/5
4
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend10/10
5
4
3
2
1
4
0
0
0
0
Upfirst's key features
Most critical features, based on insights from Upfirst users:
All Upfirst features
Features rating:
Upfirst alternatives
Upfirst
Starting from
24.95
Per month
micro1
Starting from
No pricing info
fonio.ai
Starting from
No pricing info
Wing
Starting from
No pricing info
Upfirst pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- 24/7 answering
- AI call summaries
- Dedicated phone number
- Call recordings & transcription
- Call transferring
- Multilingual receptionist
- Zapier integration
- Google Calendar integration
- Microsoft Outlook integration
- Send text messages
- Appointment scheduling
- Call tags
- Analytics dashboard
User opinions about Upfirst price and value
Value for money rating:
Upfirst integrations (4)
Integrations rated by users
We looked at 4 user reviews to identify which products are mentioned as Upfirst integrations and how users feel about them.
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Other top integrations
Upfirst support options
Typical customers
Platforms supported
Support options
Training options
Upfirst FAQs
Upfirst has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Upfirst support?
Upfirst supports the following languages:
Arabic, Bulgarian, Chinese (Simplified), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian (Bokmal), Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Q. Does Upfirst offer an API?
No, Upfirst does not have an API available.
Q. What level of support does Upfirst offer?
Upfirst offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat, FAQs/Forum