Microsoft Outlook Pricing, Features, Reviews & Alternatives

Microsoft Outlook

Email & calendar software

4.44/5 (578 reviews)

Microsoft Outlook overview

What is Microsoft Outlook?

Microsoft Outlook is a personal information manager from Microsoft designed to help users focus on what’s important with a clear view of email, calendars, and contacts. Microsoft Outlook enables users to communicate more effectively by connecting efficiently with others. Available as a native mobile app for iOS, Android, and Windows devices, Microsoft Outlook gives users the flexibility to manage their inbox anytime, anywhere, via tablet and mobile devices.

Mircosoft Outlook allows users to see everything they need to know at a glance. Users can preview messages in the message list, so they'll know which ones to read and act on first, and then reply with just a click by typing a response directly into the reading pane. With Outlook, users can discover groups, quickly find what they need, and share files from the cloud, as well as manage their calendar and inbox. Calendar management tools allow users to share their availability, schedule meetings and receive notices easily.

Through the Outlook mobile app, users can access their unified inbox, schedule emails, and attach files conveniently. The mobile app allows users to share files from OneDrive, Dropbox, and Google Drive accounts while on the go, and without leaving Outlook. With Outlook's focused inbox, users can see what matters most first with the most important messages on top.
www.microsoft.com

Pricing

Pricing options
Free
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English, Danish, Russian, German, Polish and 21 other languages, Chinese (Traditional), Thai, Korean, Turkish, Hungarian, Portuguese, Arabic, Japanese, Swedish, Hebrew, Irish, Chinese (Simplified), French, Indonesian, Norwegian (Bokmal), Dutch, Italian, Ukrainian, Spanish, Finnish, Czech
Microsoft Outlook screenshot: Get a unified view of all emails, calendars, contacts, and filesA quick look at Outlook for iOSMicrosoft Outlook screenshot: Manage contact information, and follow social updatesMicrosoft Outlook screenshot: Archive inbox messagesMicrosoft Outlook screenshot: Offers all-in-one calendar managementMicrosoft Outlook screenshot: Schedule meetings and respond to invitations easilyMicrosoft Outlook screenshot: Manage multiple calendars both in side-by-side and in overlay mode

Microsoft Outlook user reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.4
  4.3
  4.1
Sarah U.

Outlook is amazing

Used daily for 2+ years
Reviewed 2020-10-01
Review Source: GetApp

I've used it with every company I've ever worked for and also have done support for our clients that use it as well for the last 15 years it's a great product

Pros
I like how organized you can keep your emails and folders also to be able to set up rules to automatically put specific emails into folders and the calendar reminders are fantastic

Cons
Every once in awhile it glitches and you'll have to either update or reinstall it other than that it's a great program to use

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Jordan D.

Great Product, but could be more stable

Used daily for 2+ years
Reviewed 2020-08-26
Review Source: GetApp

Outlook is a great product and becoming more so all the time. It is the productivity application that our business can't live without. The feature updates in Outlook tend to introduce issues unfortunately. The Shared Mailbox experience could be improved, it is common to see Outlook become non-responsive when switching between shared mailboxes, even on high end computers and gigabit internet. The features and ease of use are really what make Outlook great.

Pros
* Constantly Evolving Powerhouse of features and functionality * Dark Theme = love * Focused Mailbox * AI Driven daily summary driven by Cortana * Hundreds of App integrations via Marketplace or 3rd party * Robust Rule and Tagging/categorization ability * Quick Steps help apply multiple actions to messages * Scheduling of messages * Devloper and customize templates * Visual Basic advanced development * Shared Mailboxes * Group Mailboxes (Channels) that allow team collaboration and follow up * Favorite your inbox and often accessed folders * Team, Planner, and Personal Calendar all in a single overlayed view * Scheduling and Meeting assistance * Tasks, Contacts, and Sticky notes * Search emails using filters and key phrases

Cons
* Microsoft's new release and development schedule is great for the addition of new and useful tools but is causing stability issues. It is common to have to repair Outlook and Office applications after a feature update. * Adding shared mailboxes often causes Outlook to run slowly. * Some serious optimizations are needed in the sync process to prevent Outlook hanging. I have to disable Downloading of Shared mailboxes, which is enable by default, on every computer Outlook is installed on

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

A look at Outlook

Used daily for 2+ years
Reviewed 2021-02-23
Review Source: GetApp

When we're all experience is I would have to say on the positive side I use it daily and I have faith and it has never let me down and I believe in its security

Pros
The thing I liked most is the security that comes with Microsoft Outlook. They keep your email very secure and help with identity theft and also encrypt your email. Sometimes that can be a hassle but security is better than not having it just so you can get into your email faster.

Cons
What I like least is using Microsoft on an Android or Chromebook platform. You have to be signed in to your outlook and integrate it through your Chromebook to be in order to be able to send emails.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Marcelo C.

a good alternative

Used daily for 2+ years
Reviewed 2019-05-02
Review Source: GetApp

Despite the small criticisms that I may have against outlook, I usually take this mail and use it for everything, I register in pages, I give it to my acquaintances and I even use it at work because I can use it directly in my laptop, and that saves me a lot of time.

Pros
Microsoft Outlook is a good mail system, which allows you to manage your emails quickly and easily. Among its advantages we have that it presents constant updates, presents integration to skype and one drive, and also thanks to the fact that they belong to Microsoft, allows to use the office tools online.

Cons
Among the elements that I like the least is the environment that is not as nice as in other emails, in addition your security system for spam seems not to be properly configured by default.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Tia G.

Easy interface, reliable and our company's email system used for private healthcare communication

Used daily for 2+ years
Reviewed 2021-02-09
Review Source: GetApp

As mentioned, Outlook is our main line of communication for our whole agency that is 5,000 plus employees and thats not counting the numerous outside providers we communicate with, with confidence that our communications are secure and private, there are many features we use in combination with this program. It has been sufficient and reliable for our entire agency.

Pros
Outlook is the trusted software our agency uses to communicate very sensitive information about our individuals and their care, knowing it is safe and private. There are many features of Microsoft software that we use such as Teams, Calendar, SharePoint, One Drive to coordinate meetings and care for our individuals served as well as share many documents agency wide in one place for all to access. The interface is easy to navigate and learn, there are many little features to customize your profile, emails etc.

Cons
On some occasions we have had little difficulty setting our automatic response messaging when going on vacation or will be out of the office, it will say that the feature is on but when you send a test email from a co-worker's email it doesn't always work. Probably a glitch as it doesn't always happen, just on occasion. Other than that I have had no other difficulties using Outlook.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Microsoft Outlook pricing

Pricing options
Free
View Pricing Plans

Contact Microsoft Office for pricing information.

Microsoft Outlook features

Collaboration Tools
Communication Management
Contact Management

API (281 other apps)
Access Controls/Permissions (172 other apps)
Activity Dashboard (192 other apps)
Alerts/Notifications (242 other apps)
Call Monitoring (168 other apps)
Call Recording (218 other apps)
Call Routing (171 other apps)
Chat/Messaging (204 other apps)
Customizable Branding (139 other apps)
Data Import/Export (147 other apps)
IVR / Voice Recognition (138 other apps)
Live Chat (184 other apps)
Mobile Access (211 other apps)
Reporting & Statistics (205 other apps)
Reporting/Analytics (295 other apps)
Third Party Integrations (246 other apps)
Video Conferencing (174 other apps)

Videos and tutorials

Additional information for Microsoft Outlook

Key features of Microsoft Outlook

  • Exchange ActiveSync support
  • Navigation bar
  • Social connectors
  • Integration of multiple contacts into a single view
  • Fast filters and context commands
  • Shared calendars
  • Group management
  • File sharing
  • Note sharing
  • Keyword & people suggestions
  • Attachment sharing
  • Email scheduling
  • Automatic reminders
  • Calendar management
  • Communication management
  • Contact database
  • Customizable templates
  • Email archiving
  • File management
  • Meeting management
  • Microsoft Office integration
  • Search functionality
  • Task scheduling
  • Template management
  • Availability sharing
  • Prioritizing
  • Meeting scheduling
  • Email templates
  • Filtered views
  • Email invitations & reminders
  • Archiving & retention
  • Contact management
  • Collaboration tools
  • Unified inbox
  • User management
View All Features

Benefits

Manage calendars, share available meeting times, schedule meetings, and get reminders, all from a centralized platform.
Create groups to discuss, collaborate, and share files and notes with others.
Outlook provides keyword and people suggestions as users type, in order to surface recent search queries.
Shared calendars allow users to schedule meetings and respond to invitations easily.
Work with and share Office attachments from a computer or from the cloud.