Microsoft Outlook Pricing, Features, Reviews & Comparison of Alternatives

Microsoft Outlook

Email & calendar software

4.35/5 (408 reviews)

Microsoft Outlook overview

What is Microsoft Outlook?

Microsoft Outlook is a personal information manager from Microsoft designed to help users focus on what’s important with a clear view of email, calendars, and contacts. Microsoft Outlook enables users to communicate more effectively by connecting efficiently with others. Available as a native mobile app for iOS, Android, and Windows devices, Microsoft Outlook gives users the flexibility to manage their inbox anytime, anywhere, via tablet and mobile devices.

Mircosoft Outlook allows users to see everything they need to know at a glance. Users can preview messages in the message list, so they'll know which ones to read and act on first, and then reply with just a click by typing a response directly into the reading pane. With Outlook, users can discover groups, quickly find what they need, and share files from the cloud, as well as manage their calendar and inbox. Calendar management tools allow users to share their availability, schedule meetings and receive notices easily.

Through the Outlook mobile app, users can access their unified inbox, schedule emails, and attach files conveniently. The mobile app allows users to share files from OneDrive, Dropbox, and Google Drive accounts while on the go, and without leaving Outlook. With Outlook's focused inbox, users can see what matters most first with the most important messages on top.

Pricing

Pricing options
Value for money
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Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Arabic, Chinese (Simplified), Chinese (Traditional), Czech and 22 other languages, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian
Microsoft Outlook screenshot: Manage contact information, and follow social updatesA quick look at Outlook for iOSMicrosoft Outlook screenshot: Get a unified view of all emails, calendars, contacts, and filesMicrosoft Outlook screenshot: Archive inbox messagesMicrosoft Outlook screenshot: Offers all-in-one calendar managementMicrosoft Outlook screenshot: Schedule meetings and respond to invitations easilyMicrosoft Outlook screenshot: Manage multiple calendars both in side-by-side and in overlay mode

Microsoft Outlook reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.3
  4.2
  3.9
Yaroslav Kozak

IF you HATE Gmail - you will LOVE Outlook!

Used daily for 2+ years
Reviewed 2019-03-05
Review Source: GetApp

I use outlook for my personal projects and work. Generaly, I am working on google ecosystem, but I managed to make it work for me as I have several accounts on google and microsoft and some issues would be inevitable. Outlook for me is a great email tool that I use when I am in the hurry or ant to create something on the nice software with great interface!

Pros
Outlook is am amazing email management tool. I have started using during my years in the university as it was using microsoft ecosystem. At first it felt unfriendly after gmail, but after little time I noticed an amazing UI/UX, I played around to discover the possibilities, extentions and functionality and it is awesome! All you have about gmail is simply gone here. Of course, it has some flaws, but in general, it give you everything in terms of email management (personal or business)

Cons
Microsoft ecosystem in general is a drawback here. If you are a poweruser like myself, you are probably familiar, how hard it is to switch from one ecosystem to another. Yes, outlook is great, but is onedrive better then google drive? - hard to say. Many people like google drive. And now we have google photos as well, and google calendar. All work perfectly together and if you switch to outlook, something might be lost. This is the biggest drawback. Overal, outlook is very nice product and I am happy to see its evolution into something better each year!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jason Jackson

Probably the best email tool out there, if you are tech savvy enough to use it.

Used daily for 2+ years
Reviewed 2018-12-07
Review Source: GetApp

Pros
Microsoft Outlook is full of far more features than most email clients. I really like being able to set automatic replies when I am away from work. I like the number of plugins compatible with Outlook. If you have a Microsoft Exchange inbox, Outlook makes it very easy to set up your email, without having to deal with POP/IMAP settings. The ability to share contact groups among other employees comes in very handy. Most importantly, at least for our company, it can store an extremely large amount of emails before causing the software to become unstable.

Cons
Outlook is not without its problems. It tends to be filled with randomly occurring bugs. I often have to use the inbox repair tool provided by Outlook for our employees. Some are caused by overwhelming amounts of emails being stored offline, which is understandable. Often, however, other bugs appear randomly. Sometimes Outlook is just suddenly unable to start, despite not having to load a large amount of data and requires the use of the inbox repair tool. Most recently I was unable to make an employee's laptop able to send emails until I downgraded him from Outlook 2016 to 2013. The support for problems such as these is very poor. Asking questions on the Microsoft forum often results in a generic list of things to try that any IT Manager would have already thought to try. One last point of criticism is Outlook's handling of POP3 protocol. Many users who were originally connected to Outlook via POP3 noticed their emails would come in bunches, rather than right after they were sent. It's hard to say how much of that is Outlook's fault, but certainly if you are choosing to use Outlook, I would recommend IMAP and Exchange over POP3. Overall, Outlook is a terrific tool, but it would be greatly improved if Microsoft took more time to address its bugs as well as provide better support to their customers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

Nice but needs revamping

Used daily for 2+ years
Reviewed 2020-05-05
Review Source: GetApp

Overall it gets the job done. I have a lpt of issues with spam.

Pros
It is a nice. It serves its purpose for emails. At times their can be a lag. I am not a fan of paying extra for spam reporting. This should be a regular feature.

Cons
I am not sure about the security. I receive a lot of phishing emails. They concern me because they seem like they are coming from reputable domains. I do not have this issue with gmail.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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Marcelo Castillo Recabarren

a good alternative

Used daily for 2+ years
Reviewed 2019-05-02
Review Source: GetApp

Despite the small criticisms that I may have against outlook, I usually take this mail and use it for everything, I register in pages, I give it to my acquaintances and I even use it at work because I can use it directly in my laptop, and that saves me a lot of time.

Pros
Microsoft Outlook is a good mail system, which allows you to manage your emails quickly and easily. Among its advantages we have that it presents constant updates, presents integration to skype and one drive, and also thanks to the fact that they belong to Microsoft, allows to use the office tools online.

Cons
Among the elements that I like the least is the environment that is not as nice as in other emails, in addition your security system for spam seems not to be properly configured by default.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Sundeep Gopal

You will love Outlook more if you are in Microsoft Ecosystem.

Used daily for 2+ years
Reviewed 2020-03-30
Review Source: GetApp

I have been using Microsoft Outlook from the college days and I have always loved it. It integrates well with Gmail as well and you can have access to your personal and work emails in a single window.

Pros
Outlook looks great, feels great and works great. Everything about this email management tool is almost good. The UI/UX is great compared to any other email management software and this works like a charm inside Microsoft ecosystem. Compared to the older generation the possibilities are greater with more extensions and integrations.

Cons
One of the biggest complaint I have with any particular software is not with the software itself but with ecosystems. Outlook is great but if you are on Google ecosystem, it might not look and feel great. The same thing applies for other software too.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Microsoft Outlook pricing

Pricing options
Free
Free trial
Subscription
View Pricing Plans

Contact Microsoft Office for pricing information.

Microsoft Outlook features

Communication Management
Contact Management

API (221 other apps)
Activity Dashboard (131 other apps)
Automatic Notifications (106 other apps)
CRM Integration (81 other apps)
Call Monitoring (92 other apps)
Call Recording (138 other apps)
Call Routing (100 other apps)
Call Transfer (94 other apps)
Caller ID (84 other apps)
Chat (123 other apps)
Conferencing (105 other apps)
Instant Messaging (108 other apps)
Real Time Notifications (79 other apps)
Real Time Reporting (84 other apps)
Reporting & Statistics (134 other apps)
Third Party Integration (159 other apps)
Video Conferencing (97 other apps)
Voice Mail (84 other apps)

Videos and tutorials

Additional information for Microsoft Outlook

Key features of Microsoft Outlook

  • Exchange ActiveSync support
  • Navigation bar
  • Social connectors
  • Integration of multiple contacts into a single view
  • Fast filters and context commands
  • Shared calendars
  • Group management
  • File sharing
  • Note sharing
  • Keyword & people suggestions
  • Attachment sharing
  • Email scheduling
  • Automatic reminders
  • Calendar management
  • Communication management
  • Contact database
  • Customizable templates
  • Email archiving
  • File management
  • Meeting management
  • Microsoft Office integration
  • Search functionality
  • Task scheduling
  • Template management
  • Availability sharing
  • Prioritizing
  • Meeting scheduling
  • Email templates
  • Filtered views
  • Email invitations & reminders
  • Archiving & retention
  • Contact management
  • Collaboration tools
  • Unified inbox
  • User management
View All Features

Benefits

Manage calendars, share available meeting times, schedule meetings, and get reminders, all from a centralized platform.
Create groups to discuss, collaborate, and share files and notes with others.
Outlook provides keyword and people suggestions as users type, in order to surface recent search queries.
Shared calendars allow users to schedule meetings and respond to invitations easily.
Work with and share Office attachments from a computer or from the cloud.