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Microsoft Outlook Pricing, Features, Reviews and Alternatives

Microsoft Outlook product overview

What is Microsoft Outlook?

Microsoft Outlook is a personal information manager from Microsoft designed to help users focus on what’s important with a clear view of email, calendars, and contacts. Microsoft Outlook enables users to communicate more effectively by connecting efficiently with others. Available as a native mobile app for iOS, Android, and Windows devices, Microsoft Outlook gives users the flexibility to manage their inbox anytime, anywhere, via tablet and mobile devices.

Key benefits of using Microsoft Outlook

  • Manage calendars, share available meeting times, schedule meetings, and get reminders, all from a centralized platform.
  • Create groups to discuss, collaborate, and share files and notes with others.
  • Outlook provides keyword and people suggestions as users type, in order to surface recent search queries.
  • Shared calendars allow users to schedule meetings and respond to invitations easily.
  • Work with and share Office attachments from a computer or from the cloud.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Knowledge Base
    FAQs/Forum
    Phone Support

    Training options

    Videos

    Microsoft Outlook pricing information

    Value for money

    4.4

    /5

    715

    Starting from

    Free

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Microsoft Outlook features

    Functionality

    4.4

    /5

    715

    Total features

    10

    1 categories

    Most valued features by users

    Contact Management
    Customizable Templates
    Inbox Management
    Email Templates
    Response Management
    Search/Filter
    Archiving & Retention
    Email Monitoring

    Functionality contenders

    Microsoft Outlook users reviews

    Overall Rating

    4.5

    /5

    715

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.42/10
    Rating distribution

    5

    4

    3

    2

    1

    417

    228

    54

    10

    6

    Pros
    Coming from lotus notes I was instantly in love with outlook. I loves its clean and simple interface.

    AR

    Anonymous Reviewer

    Overall, we are very happy and fulfilled with the Outlook software as it stands now and expect it to only get better.

    AR

    Anonymous Reviewer

    As a software it is very good option. Nice looking UI, user friendly, good email management, directly integrated in Microsoft office.
    AvatarImg

    Irakli B.

    Cons
    The worst part I would say however is the app. They developed an app for the apple store and quite honestly it is slow and very difficult to navigate around compared to the desktop version.
    AvatarImg

    Carl R.

    Crash , no easy access from my phone , new emails update rate , older emails storage , retriving the older emails or lost emails is a big deal.

    AR

    Anonymous Reviewer

    The interface has too much going on. There are a lot of useless features that i needed to turn off.
    AvatarImg

    Barış B.

    Overall rating contenders

    Overall Rating

    The #1 Email Service in the Country

    Reviewed 2 years ago

    Transcript

    Evita G.: Hi, Evita. I'm a writer and I work in the nonprofit industry and I would give Microsoft Outlook...

    AvatarImg
    AvatarImg

    Sagar R.

    MDM SME

    Information Technology and Services, 10,001+ employees

    Review source

    Overall Rating

    One Stop Solution for corporate emails

    Reviewed a year ago

    Transcript

    Sagar: My name is Sagar. My occupation is architect, and I would like to give five out of five review...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    With Microsoft Outlook we receive our emails safely and professionally

    Reviewed 10 days ago

    My favorite feature of this program is the ability to automatically send meeting invitations to recently deleted folders and then retrieve them if necessary. I like this function since the inbox folder can only hold critical emails, and they aren't being forwarded to that folder. I enjoy being able to check other people's schedules so I can set up meetings and, if necessary, communicate with them directly. I enjoy the ease with which folders and emails can be established and organized.

    Pros

    My favorite feature of this program is the ability to automatically send meeting invitations to recently deleted folders and then retrieve them if necessary. I like this function since the inbox folder can only hold critical emails, and they aren't being forwarded to that folder. I enjoy being able to check other people's schedules so I can set up meetings and, if necessary, communicate with them directly. I enjoy the ease with which folders and emails can be established and organized.

    Cons

    Since there are so many features and connections, it might be a bit overwhelming to find out what each one does. You'll ultimately get the hang of it with a little tinkering. I'm still prone to accidentally archiving or deleting an email because of a few erroneous typos. Because of this, I've learned to pay attention to the buttons I press when in my Inbox.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Microsoft Outlook is probably the best email client, it is easy and productive

    Reviewed 11 days ago

    Microsoft Outlook is for me the best email client as it is very easy to find old emails, it has many filters and ways to organize all your emails and tasks and it has the calendar integrated. It is very easy to use and you can customize many features in the options section.

    Pros

    I did not realize how good Outlook was until I change to Gmail for professional purpose. Microsoft outlook shows a clean screen, it is easy to use, very intuitive and you can find almost everything you need very easily with its filter options. It has also many options to customize your experience.

    Cons

    People on my surrounding is very familiar with Gmail and having outlook means having another app just for email checking, but in a professional way, it's the best. Maybe the Gmail is more beautiful and they have more colours, but for professional use I think it's the best

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend3/10

    Share this review:

    Start failures

    Reviewed 2 months ago

    Love the product but can't count on it to run when I need it most.

    Pros

    Setup, ease of use. Placing incoming emails in separate Favorite folders that I can easily see.

    Cons

    Failure to start up most of the time. Tech support helps each time and that works for about a month or two, then fails to start up over and over again. It also fails to automatically update incoming e-mails. Tech support can't fix this either.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Amazing solution for emails

    Reviewed 2 months ago

    The experience with Microsoft Outlook has been very amazing. Important emails and tasks are much more organized than the other providers

    Pros

    - Easy to manage important emails, have the application for the complete device eco-system Phone, Dekstop, IPAD, etc. - Easy to search emails by content and title - Makes meetings and tasks easy to manage, the daily morning, we get emails for reminding of emails related to tasks, and the meeting and links automatically get marked on the calendar

    Cons

    - The automated marking on the calendar sometimes becomes annoying when the meetings are unwanted - Faced the downtime twice.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Best email service

    Reviewed 12 days ago

    It is the best email service to use. With many options to help with productivity like focused inbox and how easy it is to use, you just have to love it. It is everything you except from Microsoft.

    Pros

    Outlook is one of my favourite email services. It is easy to use and the design is really nice and also customisable. It gives more free storage than you would normally need and I haven’t had the need to buy extra storage. Has the option to create custom domains for your company. Focused inbox makes it easy to only see the important emails and not get distracted by unimportant ones. The read my emails helps me stay updated even when driving.

    Cons

    I have nothing bad to say about outlook, I have really enjoyed using it and can see myself using it in the future.

    Microsoft Outlook FAQs and common questions

    Q. What type of pricing plans does Microsoft Outlook offer?

    Microsoft Outlook has the following pricing plans:
    Pricing model: Free


    Q. Who are the typical users of Microsoft Outlook?

    Microsoft Outlook has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Microsoft Outlook support?

    Microsoft Outlook supports the following languages:
    Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian


    Q. Does Microsoft Outlook support mobile devices?

    Microsoft Outlook supports the following devices:
    Android, iPad, iPhone


    Q. Does Microsoft Outlook offer an API?

    No, Microsoft Outlook does not have an API available.


    Q. What other apps does Microsoft Outlook integrate with?

    Microsoft Outlook integrates with the following applications:
    Microsoft 365


    Q. What level of support does Microsoft Outlook offer?

    Microsoft Outlook offers the following support options:
    Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support

    Related categories