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viind Logo

Chatbot solution for managing customer service operations

Table of Contents

viind - 2025 Pricing, Features, Reviews & Alternatives

What is viind?

viind offers chatbot solutions for government agencies and businesses. Their software enables organizations to communicate with citizens and customers easily via webchat and social media messaging platforms.

Its VIIND PUBLIC module allows government entities to implement an AI-powered chatbot on their websites. Citizens can ask questions and get instant answers without waiting on hold or for return contacts. Intelligent algorithms route complex inquiries to the appropriate departments.

VIIND DIALOG provides customizable chatbots for handling common service requests, queries, and conversations. Businesses utilize these bots to automatically address frequently asked questions, freeing up employees to focus on more complex interactions.

The application leverages natural language processing and machine learning for conversational experiences. viind can integrate leading AI models such as ChatGPT and Aleph Alpha to power the bots. Users get quick, accurate responses in natural dialogue.

The software is modular, scalable, and compliant with GDPR regulations. viind is made and hosted entirely in Germany, ensuring data privacy and security. The solution is accessible, user-friendly, and designed for the public sector.

Benefits of using viind

  • Chatbot solutions for government agencies and companies.
  • Chatbots are GDPR-compliant, easy to maintain, multilingual, and integrate AI like ChatGPT and DeepL.
  • Modular solution that includes web chat, WhatsApp, and social media bots.
  • Starting from

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    viind's features

    API
    Autoresponders
    Chat/Messaging
    Customizable Branding
    File Sharing
    Offline Form
    Proactive Chat
    Real-Time Analytics
    Real-time Consumer-facing Chat
    Reporting/Analytics
    Surveys & Feedback
    Third-Party Integrations
    Transcripts/Chat History

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    viind pricing

    Value for money rating:

    Starting from

    ic-pricetag

    No pricing info

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    viind support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Knowledge Base

    Training options

    Live Online
    Webinars
    Documentation
    Videos
    In Person

    viind FAQs

    Q. What type of pricing plans does viind offer?

    viind has the following pricing plans:
    Pricing model: Subscription, Open Source
    Free Trial: Available | (No Credit Card required)

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    Q. Who are the typical users of viind?

    viind has the following typical customers:
    Public Administrations, Small Business


    Q. What languages does viind support?

    viind supports the following languages:
    German


    Q. Does viind offer an API?

    No, viind does not have an API available.


    Q. What level of support does viind offer?

    viind offers the following support options:
    Email/Help Desk, Phone Support, Knowledge Base

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