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ViralDM Logo

Instagram auto DM with AI replies and UPI payments

Table of Contents

ViralDM - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

ViralDM overview

What is ViralDM?

ViralDM is an Instagram automation platform made in India for creators, coaches, D2C brands and agencies (also searched as ViralDM AutoDM or Viral DM). When someone comments a keyword on a post or reel, replies to a story or sends a DM, ViralDM answers in seconds through Instagram's official API, in the buyer's own language, with links, buttons, product cards or a UPI payment link. No password is shared and nothing is scraped.

Automation: comment-to-DM on one post, all posts or your next post; story reply, story mention, DM keyword and live comment replies; any-comment and caption-code triggers; voice-note replies; follow-to-unlock; DM Lead Gate to collect an email or WhatsApp number before the link; link buttons and product cards; DM links with ref tracking; a visual Flow Builder; sequences, scheduled DMs and broadcasts; public comment replies and Comment Rewind for older comments. Templates, a 3-step wizard and niche starter packs set it up in one click, and Smart Reply variations with rate-aware sending keep accounts safe.

AI: replies trained on your FAQs and prices, automatic language detection across English, Hindi, Hinglish, Tamil, Telugu, Bengali, Marathi, Gujarati, Punjabi and Kannada, agent templates for coaches, course creators, salons, restaurants and real estate, an inbox copilot, an AI Sales Closer, lead scoring, AI phone calls for leads who ask to talk, AI captions, hooks and trends, Reel Lab, an AI profile audit and Audience Pulse with negative-comment alerts.

Selling: UPI pay links with screenshot checks, a store with UPI and Razorpay checkout, a link-in-bio mini website, digital products with PDF stamping, Priority DMs, memberships with auto-debit and Telegram access, coupons, Spin-to-Win, bookings with calendar sync, forms, surveys, quizzes and funnels, "Ye Wala?" visual product search, Shopify order and stock answers, WhatsApp Bridge, buyer groups and one revenue number per automation.

CRM and growth: tags, segments, cross-channel contacts and a pipeline board; scheduling to Instagram (posts, reels, stories, carousels), Facebook Pages, LinkedIn, Telegram, Pinterest and YouTube with a content calendar; A/B tests, giveaways, Friend Loops referrals, Creator Circle, media kit and rate card, brand deals, sponsor reports, product affiliates, Google review requests, Comment Shield and a safety mode for viral posts.

Teams and developers: shared inbox with roles, agency white-label on your own domain with client logins, approvals, PDF reports and Snapshots; REST API, webhooks, an n8n node, an MCP server with 58 tools, and connectors for Google Sheets, Slack, Discord, Telegram, Calendly, Shopify, Razorpay, Mailchimp, ConvertKit, Notion, Airtable and Google Calendar.

Coming soon: WhatsApp Business automation, human-agent replies after 24 hours, AI replies to Google Business Profile reviews, the Android app back on Google Play, and an iPhone app.

Pricing: Free plan forever (1 account, unlimited DMs, 1 automation). Starter Rs 499, Growth Rs 1,499, Agency Rs 4,999 and Agency Pro Rs 12,999 a month; 30 days of Starter free with no card; yearly billing gives 2 months free.

Starting price

Free

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ViralDM’s user interface

Ease of use rating:

ViralDM reviews

Overall rating

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Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

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ViralDM's key features

Most critical features, based on insights from ViralDM users:

A/B testing
Activity dashboard
Adaptive learning
AI
AI copilot
API
Appointment management
Appointment scheduling
Audience targeting
Autonomous task execution

All ViralDM features

A/B testing
Activity dashboard
Adaptive learning
AI
AI copilot
API
Appointment management
Appointment scheduling
Audience targeting
Autonomous task execution
Autoresponders
Campaign management
Campaign segmentation
Chatbot
Chat/Messaging
Communication management
Contact database
CRM
Cross-system integration
Customer database
Customer experience management
Customer segmentation
Customer Service Analytics
Customizable branding
Customizable fields
Customization interface
Data import/export
Decision making
Email Automation
Engagement tracking
Event triggered actions
Generative ai
Group messaging
Human Handover
Lead capture
Lead distribution
Lead gathering
Lead management
Lead nurturing
Lead qualification
Multi-Channel communication
Multi-Channel marketing
Multi-Language
Multi-step planning
Natural language interaction
One-to-One messaging
Other
Proactive assistance
Product recommendations
Profiles
Real-Time analytics
Real-time conversations
Real-Time data
Real-Time monitoring
Real-Time notifications
Reporting/Analytics
Reporting & statistics
Sales conversion
Sequencing
Social media integration
Surveys & feedback
Template management
Third-Party integrations
Voice assistants

ViralDM alternatives

ViralDM logo

Starting from

Free

Free trial
Free version
Ease of Use
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Value for Money
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Starting from

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No pricing info

Free trial
Free version
Ease of Use
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Starting from

497

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
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Starting from

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No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

ViralDM pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

₹0 forever

Features included:

  • 1 Instagram account
  • Unlimited DMs
  • 1 automation with 3 keywords
  • All 9 Indian languages

Starter

₹499 / month

Features included:

  • 2 Instagram accounts
  • 3 active automations, unlimited DMs
  • 30 AI generations and 3 AI calls a month
  • 9 Indian languages, email support

Growth

₹1,499 / month

Features included:

  • 3 accounts (Instagram + Facebook)
  • Unlimited automations and AI replies
  • API + MCP access for AI agents
  • Revenue attribution, A/B tests, priority support

Agency

₹4,999 / month

Features included:

  • 10 accounts and 10 client accounts
  • 5 team seats, everything in Growth
  • 25 AI calls a month + own calling number
  • Dedicated manager, WhatsApp support

Agency Pro

₹12,999 / month

Features included:

  • Unlimited accounts and client accounts
  • Unlimited team seats
  • Your own domain + full white-label
  • 60 AI calls a month + own calling number

User opinions about ViralDM price and value

Value for money rating:

ViralDM support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
FAQs/Forum

Training options

Documentation

ViralDM FAQs

Q. Who are the typical users of ViralDM?

ViralDM has the following typical customers:
Freelancers, Small Business, Mid-size Business

These products have better value for money


Q. What level of support does ViralDM offer?

ViralDM offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum

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