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Voice360
Cloud phone system with CRM and AI for businesses
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Voice360 - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: November 2026
Voice360 overview
What is Voice360?
Voice360 is a cloud call center platform that puts phone, SMS and WhatsApp conversations in one agent workspace. It covers the core contact center toolset: ACD queues, skills-based routing, a visual IVR and call-flow builder, call recording and a live wallboard where supervisors can listen, whisper or barge. AI call scoring and QA calibration help managers coach agents, and a built-in CRM keeps every interaction on the customer record. AI voice agents can take calls 24/7, answer common questions, book appointments and pass the caller to a live agent. Works on desk phones, in the browser and on iOS and Android. Made by ITP 360 in Miami.
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Voice360’s user interface
Voice360 reviews
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Voice360's key features
Most critical features, based on insights from Voice360 users:
All Voice360 features
Voice360 alternatives
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35
/user
Per month
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Voice360 pricing
Value for money rating:
Starting from
35
/user
Per month
User opinions about Voice360 price and value
Value for money rating:
Voice360 support options
Typical customers
Platforms supported
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Voice360 FAQs
Q. What level of support does Voice360 offer?
Voice360 offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)