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Merlin Logo

Enterprise Veterinary Practice Management Software

Table of Contents

Merlin - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Merlin overview

What is Merlin?

Merlin is an enterprise practice management system that helps businesses and practices with running efficient workflows, reduce administration and simplify customer, product, order and inventory management.

Practices are able to create and manage digital medical records, order products, control inventory, generate reports and integrate with on-premise lab equipment.

We run thousands of practice sites across the UK and Ireland

Billing and invoicing features help users manage finances and cash-flow accurately. Users can select run criteria to set client reminders, as well as manage appointments, prescriptions, and patient records. Efficient stock management features helps reduce wastage, and allow users to create stock-level reports, evaluations, transfer stock, and more.

Additional features include breed reference libraries, diagnostics, database management, insurance claims, reporting, and payment processing.

Starting price


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Merlin’s user interface

Ease of use rating:

Merlin reviews

Overall rating

5.0

/5

2

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

2

0

0

0

0

Merlin's key features

Most critical features, based on insights from Merlin users:

Inventory management
Confirmations/Reminders
Prescription processing
Billing & invoicing
Client management
Treatment planning

All Merlin features

Features rating:

Accounting
Activity dashboard
API
Appointment scheduling
Billing & invoicing
Calendar management
Client management
Communication management
Confirmations/Reminders
Customer database
Document management
Document storage
Email reminders
EMR/EHR
Historical reporting
Imaging and x-rays
Inventory management
Invoice management
Medical billing
Patient intake
Patient portal
Patient records management
Payment processing
Prescription processing
Reminders
Reporting & statistics
Self service portal
SMS messaging
SOAP notes
Status tracking
Telemedicine
Template management
Third-Party integrations
Treatment planning

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Merlin pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Merlin price and value

Value for money rating:

Merlin integrations (4)

Merlin support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

Documentation
Videos
In Person
Webinars
Live Online

Merlin FAQs

Q. Who are the typical users of Merlin?

Merlin has the following typical customers:
Mid-size Business, Small Business, Large Enterprises, Freelancers

These products have better value for money


Q. What level of support does Merlin offer?

Merlin offers the following support options:
Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base

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