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Shepherd
5
66
4
20
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Second Nature Software
Table of Contents
Shepherd - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Shepherd overview
What is Shepherd?
Good software shouldn’t slow you down. It should feel like part of the team.
Shepherd is second-nature, workflow-first practice information management software that runs in the background, keeping everything in sync while you move through the day.
Built and overseen by veterinary professionals, it reflects how clinics actually operate. Features are guided by a Director of Veterinary Medicine — something no other PIMS has.
As your team documents care, Shepherd connects the rest automatically, so there are fewer clicks, missed charges, and things to double-check.
It’s intuitive enough to learn quickly, powerful enough to scale, and with vet experience at every level, it’s designed around how real practices operate (not how software thinks they should).
When you need help, you’ll talk to a clinically trained support team that understands your day and responds fast.
This is software that fits into your workflow. Not the other way around.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Training and Learning Curve
Features
Medical Records
Patient and Client Management
Updates
Shepherd’s user interface
Shepherd pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.6
Ease of use
4.9
Customer support
4.8
Reviews sentiment
What do users say about Shepherd?
I love how customizable it can be: each DVM can create their own exam template, each user can create their own shortcuts.
Select to learn more
Who uses Shepherd?
Based on 87 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Shepherd's key features
Most critical features, based on insights from Shepherd users:
All Shepherd features
Features rating:
Shepherd alternatives
Shepherd
Starting from
299
Per month
DaySmart Vet
Starting from
116
Per month
ezyVet
Starting from
260.5
/user
Per month
Covetrus Avimark
Starting from
No pricing info
Shepherd pricing
Value for money rating:
Starting from
299
Per month
User opinions about Shepherd price and value
Value for money rating:
To see what individual users think of Shepherd's price and value, check out the review snippets below.
Sam F.
Owner, veterinarian
Kim G.
Practice Manager
Shepherd integrations (4)
Integrations rated by users
We looked at 87 user reviews to identify which products are mentioned as Shepherd integrations and how users feel about them.
Integration rating: 2.6 (6)
“I don't see how it is helpful that this is integrated. There is no benefit and I personally am disappointed by the talkatoo.”
“I no longer use this product but it seemed fine.”
Ashley R.
Owner and veterinarian
Integration rating: 3.7 (6)
“We enjoy utilizing Weave. There are certain feature that do not work with Weave, which is a common issue with Denticon API integrations.”
Allison J.
COO
Integration rating: 5.0 (2)
Other top integrations
Shepherd support options
Typical customers
Platforms supported
Support options
Training options
Shepherd FAQs
Q. Does Shepherd support mobile devices?
Shepherd supports the following devices:
Android, iPhone, iPad
Q. What level of support does Shepherd offer?
Shepherd offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
