getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

WiseData NPS Logo

NPS surveys via Email, WhatsApp & Embed — with AI insights

Table of Contents

WiseData NPS - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: July 2026

WiseData NPS overview

What is WiseData NPS?

WiseData NPS is a purpose-built Net Promoter Score platform designed for teams that need to collect, analyze, and act on customer feedback — without the infrastructure headaches.

Core Architecture:

The platform runs on a dedicated email server with full SPF, DKIM, and DMARC authentication, ensuring high deliverability. WhatsApp integration uses the official Meta Business API (not unofficial gateways), with pre-approved message templates per survey type and a real-time quality score monitor. The JavaScript embed widget uses browser fingerprinting for anti-fraud detection and supports multi-language detection automatically.

Survey Types Supported:

- Relational NPS: periodic loyalty measurement over time

- Transactional NPS: post-interaction feedback (purchase, support, onboarding)

- Product NPS: feature validation and roadmap prioritization

- eNPS: employee engagement with guaranteed anonymous responses

- Brand NPS: market awareness and brand perception

- Competitive NPS: market benchmarking against competitors

Delivery Channels:

- Email: dedicated IP, 1,500–6,000 sends/month depending on plan, with email validation before send

- WhatsApp: official Meta API, 500 sends/month on Business plan, with contact validation

- Embed/Widget: JavaScript snippet for any webpage, unlimited sites on Business plan

AI & Analytics:

- Native sentiment classification (positive/neutral/negative) on every open-ended response

- Topic categorization for identifying recurring themes without manual tagging

- Real-time dashboard with score trends, response distribution, and segment filters

- Automated detractor alerts via email or webhook

- Follow-up question logic by score band (0–6, 7–8, 9–10)

Data & Compliance:

- Multi-language: PT-BR, English, Spanish — auto-matched per contact

- Contact validation: email and WhatsApp number validation before each campaign

- Export: Excel, CSV, PDF

- LGPD compliant (Brazilian data protection)

- API integration available on Business plan

- Multi-user management: 1–5 users depending on plan

Security & Infrastructure:

- Cloud-based (SaaS), no installation required

- Centralized infrastructure — no user-side server configuration

- Dedicated sending infrastructure per account

- Anti-fraud fingerprinting on embed widget

Starting price

R$
297flat rate /
per month

Alternatives

with better value for money

WiseData NPS’s user interface

Ease of use rating:

WiseData NPS reviews

Overall rating

empty-state-img

No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

WiseData NPS's key features

Most critical features, based on insights from WiseData NPS users:

Activity dashboard
Anonymous feedback
API
Collaboration tools
Customizable fields
Feedback management
Multi-Language
NPS of customers
NPS of employees
NPS survey structure

All WiseData NPS features

Activity dashboard
Anonymous feedback
API
Collaboration tools
Customizable fields
Feedback management
Multi-Language
NPS of customers
NPS of employees
NPS survey structure
Real-Time data
Real-Time notifications
Real-Time reporting
Reporting/Analytics
Search/Filter
Segmentation
Sentiment analysis
Survey/Poll management
Surveys & feedback
Widgets

WiseData NPS alternatives

WiseData NPS logo

Starting from

R$

297

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
SurveyMonkey logo

Starting from

30

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Typeform logo

Starting from

39

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
SmartSurvey logo

Starting from

90

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

WiseData NPS pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

R$

297

Per month

Features included:

  • NPS Relational
  • NPS Transactional
  • Email Sending (1,500 Emails/Month)
  • Email Validation Before Sending
  • Export To Excel, CSV, And PDF
  • Custom Branding
  • Basic Reports
  • Support Via Ticket

Pro

R$

497

Per month

Features included:

  • NPS Relational
  • NPS Transactional
  • Product Survey
  • Email Sending (3,000 Emails/Month)
  • Embed/Widget (2 Sites)
  • Email Validation Before Sending
  • Export To Excel, CSV, And PDF
  • Custom Branding
  • Complete Reports
  • Real-Time Alerts
  • Support Via Chat

Business

R$

1,297

Per month

Features included:

  • NPS Relational
  • NPS Transactional
  • Product Survey
  • eNPS (Internal Climate)
  • Brand Survey
  • Competition Survey
  • Email Sending (6,000 Emails/Month)
  • WhatsApp Sending (500/Month)
  • Embed/Widget (Unlimited Sites)
  • Email Validation Before Sending
  • Export To Excel, CSV, And PDF
  • Custom Branding
  • Complete Reports
  • Real-Time Alerts
  • Full AI: Sentiment + Topics + Actionable Insights
  • API Integration
  • Support Via Chat

User opinions about WiseData NPS price and value

Value for money rating:

WiseData NPS support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Chat

Training options

Documentation

WiseData NPS FAQs

Q. Who are the typical users of WiseData NPS?

WiseData NPS has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises

These products have better value for money


Q. What level of support does WiseData NPS offer?

WiseData NPS offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

Related categories