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Wolken ServiceDesk Logo

Cloud-based customer service management platform

Last updated: March 2026

Wolken ServiceDesk Alternatives & Competitors (2026)

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Freshservice logo

A complete IT service management (ITSM) tool for business

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logo
Freshservice
logo
Wolken ServiceDesk

0.6

4.4

Value for money

5.0
29
per user/per month

Starting price

30

0.3

4.3

Functionality

4.0

Analytics

4.4/5

API

4.4/5

Access Controls/Permissions

4.3/5

Top Features

Asset Tracking

5/5

Configuration Management

5/5

Incident Management

5/5

JIRA Service Management logo

IT service platform for unified support

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logo
JIRA Service Management
logo
Wolken ServiceDesk

0.7

4.3

Value for money

5.0
20
per user/per month

Starting price

30

0.5

4.5

Functionality

4.0

Alerts/Notifications

4.4/5

Access Controls/Permissions

4.3/5

Alerts/Escalation

4.2/5

Top Features

Asset Tracking

5/5

Configuration Management

5/5

Incident Management

5/5

SysAid logo

AI-enabled ITSM platform for businesses of all sizes

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logo
SysAid
logo
Wolken ServiceDesk

0.5

4.5

Value for money

5.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

30

0.5

4.5

Functionality

4.0

Approval Process Control

4.8/5

API

4.7/5

Alerts/Notifications

4.6/5

Top Features

Asset Tracking

5/5

Configuration Management

5/5

Incident Management

5/5

InvGate Service Management logo

Web-based IT service desk software

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logo
InvGate Service Management
logo
Wolken ServiceDesk

0.5

4.5

Value for money

5.0
17
/per year

Starting price

30

0.5

4.5

Functionality

4.0

Alerts/Notifications

4.2/5

Activity Tracking

4/5

Automated Routing

4/5

Top Features

Asset Tracking

5/5

Configuration Management

5/5

Incident Management

5/5

HappyFox Help Desk logo

Helpdesk, customer support software

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logo
HappyFox Help Desk
logo
Wolken ServiceDesk

0.5

4.5

Value for money

5.0
24
per user/per month

Starting price

30

0.4

4.4

Functionality

4.0

Assignment Management

5/5

Access Controls/Permissions

4/5

Alerts/Escalation

4/5

Top Features

Asset Tracking

5/5

Configuration Management

5/5

Incident Management

5/5

Zendesk Suite logo

AI powered customer service across all channels

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logo
Zendesk Suite
logo
Wolken ServiceDesk

0.8

4.2

Value for money

5.0
39
per user/per month

Starting price

30

0.4

4.4

Functionality

4.0

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.6/5

Top Features

Asset Tracking

5/5

Configuration Management

5/5

Incident Management

5/5

Salesforce Service Cloud logo

AI powered customer service management platform

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logo
Salesforce Service Cloud
logo
Wolken ServiceDesk

0.8

4.2

Value for money

5.0
25
per user/per month

Starting price

30

0.4

4.4

Functionality

4.0

Alerts/Notifications

4.6/5

Accounting Integration

4.5/5

Activity Tracking

4.5/5

Top Features

Asset Tracking

5/5

Configuration Management

5/5

Incident Management

5/5

SolarWinds Service Desk logo

IT Service Desk & Asset Management Software

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logo
SolarWinds Service Desk
logo
Wolken ServiceDesk

0.5

4.5

Value for money

5.0
39
per user/per month

Starting price

30

0.4

4.4

Functionality

4.0

Activity Tracking

5/5

AI/Machine Learning

5/5

Alerts/Escalation

4.5/5

Top Features

Asset Tracking

5/5

Configuration Management

5/5

Incident Management

5/5

ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

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logo
ManageEngine ServiceDesk Plus
logo
Wolken ServiceDesk

0.7

4.3

Value for money

5.0
16
per user/per month

Starting price

30

0.4

4.4

Functionality

4.0

Alerts/Notifications

4.5/5

Alerts/Escalation

4.3/5

Activity Tracking

4.3/5

Top Features

Asset Tracking

5/5

Configuration Management

5/5

Incident Management

5/5

TOPdesk logo

The service management platform that makes service happen

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logo
TOPdesk
logo
Wolken ServiceDesk

0.7

4.3

Value for money

5.0
77
per user/per month

Starting price

30

0.3

4.3

Functionality

4.0

Access Controls/Permissions

4.4/5

Asset Tracking

4.3/5

Alerts/Notifications

4.2/5

Top Features

Asset Tracking

5/5

Configuration Management

5/5

Incident Management

5/5

Issuetrak logo

Issue tracking and workflow automation platform

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logo
Issuetrak
logo
Wolken ServiceDesk

0.4

4.6

Value for money

5.0
478
per user/per month

Starting price

30

0.4

4.4

Functionality

4.0

Access Controls/Permissions

4.8/5

Alerts/Escalation

4.1/5

Alerts/Notifications

3.8/5

Top Features

Asset Tracking

5/5

Configuration Management

5/5

Incident Management

5/5

Cherwell Service Management logo

Customizable IT service management solution

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logo
Cherwell Service Management
logo
Wolken ServiceDesk

0.6

4.4

Value for money

5.0
189
per feature/per month

Starting price

30

0.4

4.4

Functionality

4.0

Alerts/Escalation

5/5

Asset Tracking

4/5

Audit Management

4/5

Top Features

Asset Tracking

5/5

Configuration Management

5/5

Incident Management

5/5

ChangeGear logo

Comprehensive change and service management.

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logo
ChangeGear
logo
Wolken ServiceDesk

0.9

4.1

Value for money

5.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

30
4.0

Functionality

4.0

Activity Tracking

5/5

API

4.5/5

Alerts/Escalation

4.3/5

Top Features

Asset Tracking

5/5

Configuration Management

5/5

Incident Management

5/5

OTRS logo

Helpdesk software for customer service management teams

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logo
OTRS
logo
Wolken ServiceDesk

0.5

4.5

Value for money

5.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

30

0.4

4.4

Functionality

4.0

Alerts/Notifications

4.8/5

Activity Tracking

4.7/5

Assignment Management

4.7/5

Top Features

Asset Tracking

5/5

Configuration Management

5/5

Incident Management

5/5

Web Help Desk logo

IT asset and knowledge management

learn more
logo
Web Help Desk
logo
Wolken ServiceDesk

0.9

4.1

Value for money

5.0
753
flat rate

Starting price

30
4.0

Functionality

4.0

Activity Dashboard

4/5

Alerts/Escalation

4/5

Asset Tracking

4/5

Top Features

Asset Tracking

5/5

Configuration Management

5/5

Incident Management

5/5

Vivantio logo

Flexible Software. Focused Service.

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logo
Vivantio
logo
Wolken ServiceDesk

0.7

4.3

Value for money

5.0
59
per user/per month

Starting price

30

0.2

4.2

Functionality

4.0

Alerts/Notifications

4.8/5

Alerts/Escalation

4/5

Access Controls/Permissions

N/A

Top Features

Asset Tracking

5/5

Configuration Management

5/5

Incident Management

5/5

C2 logo

The ultimate ITSM platform

learn more
logo
C2
logo
Wolken ServiceDesk

0.7

4.3

Value for money

5.0
53
per user/per month

Starting price

30
4.0

Functionality

4.0

Alerts/Escalation

5/5

Accounting Integration

N/A

Active Directory Integration

N/A

Top Features

Asset Tracking

5/5

Configuration Management

5/5

Incident Management

5/5

EcholoN logo

Helpdesk software for managing customer service processes

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logo
EcholoN
logo
Wolken ServiceDesk

0.5

4.5

Value for money

5.0
5500
per feature

Starting price

30

0.8

4.8

Functionality

4.0

Activity Dashboard

5/5

Activity Tracking

5/5

Alerts/Notifications

5/5

Top Features

Asset Tracking

5/5

Configuration Management

5/5

Incident Management

5/5

ServiceTonic logo

ServiceTonic targets small and medium size enterprises

learn more
logo
ServiceTonic
logo
Wolken ServiceDesk
5.0

Value for money

5.0
20
/per month

Starting price

30

1.0

5.0

Functionality

4.0

Activity Dashboard

5/5

Alerts/Escalation

5/5

Access Controls/Permissions

N/A

Top Features

Asset Tracking

5/5

Configuration Management

5/5

Incident Management

5/5

IncidentMonitor logo

Service desk software with self-service web portal support

learn more
logo
IncidentMonitor
logo
Wolken ServiceDesk

1.5

3.5

Value for money

5.0
36
per feature/per month

Starting price

30

0.7

3.3

Functionality

4.0

Automated Routing

5/5

Alerts/Escalation

4/5

Activity Dashboard

N/A

Top Features

Asset Tracking

5/5

Configuration Management

5/5

Incident Management

5/5