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Wolken ServiceDesk

Cloud-based customer service management platform

Wolken ServiceDesk - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is Wolken ServiceDesk?

Wolken ServiceDesk is a cloud-based software designed to help businesses streamline service management, incident tracking, and change management operations. It enables employees to interact with customers and vendors, raise service requests, and automatically route tickets to appropriate agents.

Wolken ServiceDesk allows organizations to conduct audits and track changes across configuration item attributes. It offers a variety of features such as problem management, a self-service portal, data storage management, asset tracking, reporting, and more. Additionally, it lets administrators create a knowledge repository for customers, ensuring instant query resolution and collaboration across all verticals.

Wolken ServiceDesk supports integration with various third-party platforms such as Workday, Liferay, and Incorta, enabling businesses to push and pull data across systems.

Benefits of using Wolken ServiceDesk

Our unique selling point (USP) lies in our ability to provide a highly scalable and customizable platform that integrates multiple applications and services, catering to the specific needs of each organization. Wolken's solution helps businesses streamline their operations, enhance collaboration, and optimize productivity by leveraging the power of the cloud.

Starting from

Alternatives with better value for money

Wolken ServiceDesk's key features

Most critical features, based on insights from Wolken ServiceDesk users:

Incident Management

5.0

(1)

Project Management

5.0

(1)

Configuration Management

5.0

(1)

Asset Tracking

5.0

(1)

Self Service Portal

4.0

(1)

Change Management

4.0

(1)

All Wolken ServiceDesk features

Features rating:

4.0

(1)

Problem Management

4.0

(1)

Wolken ServiceDesk alternatives

Wolken ServiceDesk

4.0

(1)

Starting from

Free trial

Free version

Ease of Use

5.0

Features

4.0

Value for Money

5.0

Customer Support

4.0

SysAid

4.5

(480)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.5

Value for Money

4.5

Customer Support

4.5

Freshdesk

4.5

(3.3K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.3

Value for Money

4.4

Customer Support

4.5

N-sight

4.3

(75)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.1

Features

4.4

Value for Money

4.1

Customer Support

4.0

Wolken ServiceDesk pricing

Value for money:

5.0

Starting from

Pricing details

Subscription

Free trial

Free plan

Pricing range

Wolken ServiceDesk support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Chat

24/7 (Live rep)

Training options

Live Online

Documentation

Webinars

Wolken ServiceDesk reviews

Overall rating

4.0

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9/10

Rating distribution

Wolken ServiceDesk FAQs

Q. What type of pricing plans does Wolken ServiceDesk offer?

Wolken ServiceDesk has the following pricing plans:
Starting from: $30.00
Pricing model: Free
Free Trial: Available

These products have better value for money

Q. Who are the typical users of Wolken ServiceDesk?

Wolken ServiceDesk has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

Q. What languages does Wolken ServiceDesk support?

Wolken ServiceDesk supports the following languages:
English

Q. Does Wolken ServiceDesk support mobile devices?

Wolken ServiceDesk supports the following devices:
Android, iPad, iPhone

Q. Does Wolken ServiceDesk offer an API?

No, Wolken ServiceDesk does not have an API available.

Q. What level of support does Wolken ServiceDesk offer?

Wolken ServiceDesk offers the following support options:
Chat, 24/7 (Live rep)

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