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Cloud WhatsApp CRM for SMB sales and support teams

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Wuaps - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

Wuaps overview

What is Wuaps?

Wuaps is a cloud-based WhatsApp CRM platform built on the Official WhatsApp Business API, designed for small and medium-sized businesses seeking to centralize customer communications. The platform consolidates WhatsApp messaging into a shared team inbox, supports multi-agent collaboration, and delivers automated workflows for lead management, customer support, and sales pipeline tracking.

Wuaps extends core CRM functionality with broadcast messaging, chatbot automation, and contact segmentation tools. Teams can assign conversations, set automated responses, and monitor agent performance through built-in analytics dashboards. Integration with the Official WhatsApp Business API ensures message delivery reliability and compliance with WhatsApp's business messaging policies, making it suitable for industries such as retail, e-commerce, real estate, and professional services.

Wuaps supports continuous customer engagement through automated messaging flows that operate outside standard business hours, reducing response time gaps without requiring constant manual oversight. Role-based access controls, conversation tagging, and pipeline views give operations and sales teams structured visibility into customer interactions, supporting data-driven decisions across the customer lifecycle.

Starting price

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Wuaps’s user interface

Ease of use rating:

Wuaps reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

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4

3

2

1

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Wuaps's key features

Most critical features, based on insights from Wuaps users:

Contact management
Interaction tracking
Lead management

All Wuaps features

Contact management
Interaction tracking
Lead management

Wuaps support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
FAQs/Forum

Training options

Live Online

Wuaps FAQs

Q. Who are the typical users of Wuaps?

Wuaps has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises


Q. What level of support does Wuaps offer?

Wuaps offers the following support options:
Chat, FAQs/Forum

Related categories